"Motel is clean and the staff was very helpfull and nice. The rooms are on the small side but clean. The mattresses were on the hard side, but we were ... " More

By a verified traveler on Sun 17 Jun 2018

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Pacific Marina Inn Airport Hotel ratings based on 62 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Pacific Marina Inn Airport Hotel

Everyone (29) Business (1)
4 out of 5
Nice location to airport"..........................................

Posted by on Dec 12, 2018

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3 out of 5
Super small rooms, no elevator, tv issues, over priced for what u get

Posted by on Oct 26, 2018

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Comment from Hotel Management

Dec 1, 2018 by Guest Relations

Thank you for your review. Please let us know if there is anything else we may do to enhance the overall guest experience.

2 out of 5
Hotel is in a warehouse area. Difficult to find and the parking lot is odd. The staff wasn’t friendly or helpful. Then the $10 resort fee was ridiculous. There was no “resort” to be charged a fee for. The room was old and had a dirty feel. The secondary door lock was broken and the door frame was cracked like it was kicked in. This place was very disappointing. VERY!

Posted by , from Alaska on Sep 25, 2018

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4 out of 5

Great motel if your only need is for a good nights

Pros: Clean rooms, helpful staff, nice open air area near the pool
Cons: It would be nice if they offered some type of continental breakfast, and had additional parking
Motel is clean and the staff was very helpfull and nice. The rooms are on the small side but clean. The mattresses were on the hard side, but we were so tired we were able to sleep.Parking space is very limited so you might end up parking on the street near the motel. The pool is on the small side, but clean and warm. Did not try the adjoining restaurant, but it is the only one close by.

Posted by , from NE on Jun 17, 2018

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Comment from Hotel Management

Jul 12, 2018 by Guest Relations

Thank you for your review. We hope to host you again soon!

3 out of 5

Not impressed with extra charge for 'amenities'

Quiet, clean but not a 5 star hotel. Not happy to have been asked to pay an extra $10 for 'amenities'. Apparently they include coffee, tv...who knows what else. In any case I never touch coffee and can't think of ant hotel where I've ever even turned on the tv.

Posted by , from hotel was in Hawaii on May 21, 2018

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Comment from Hotel Management

Jun 13, 2018 by Guest Relations

Thank you for your feedback. We will use this review to help fine tune our amenities and services.

4 out of 5
The hotel is older style, but it does well enough for a short stay

Posted by on May 19, 2018

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Comment from Hotel Management

Jun 13, 2018 by Guest Relations

Thank you for your review. We hope you will stay with us again soon!

2 out of 5

It’s a place to lay your head.

Pros: The pool was cold but nice.
Cons: This place needs to be renovated.
Location: The area is industrial. This is the only hotel in the area and it is surrounded by industry that has grown up around it. No restaurants around either
To quote a fellow guest, “it’s a place to lay your head.” We were looking for an affordable hotel near the airport. This place was clean and the bed was comfortable. However, it is run down and old. Our door did not fit properly. There was a 2-inch gap at the bottom. We stuffed towels in there at night to prevent unwanted guests from crawling in. There was also a gap along the edges but nothing we could do about that. The desk staff was obviously angry and put out that we arrived 20 minutes before the 4:00 checkin time. We came right from the airport and were willing to wait until 4:00 to get our room but we still got attitude. Not very inviting after traveling 14 hours. There were two bright spots: 1. The pool was nice. It was well maintained and beautifully landscaped. 2. The office staff in the morning was friendly and helpful.

Posted by , from Troy, MI on May 16, 2018

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Comment from Hotel Management

Jun 13, 2018 by Guest Relations

Thank you for your feedback. Our inn is known for its convenient location, shuttle service, and competitive rates. We are currently renovating our rooms and common areas to better meet the needs of our valued guests. We hope you will consider visiting us again once our improvement projects are complete.

3 out of 5
The biggest thing this hotel has going for it is its proximity to the HNL airport. They also provide a shuttle service which is very handy. The hotel staff were friendly. Pros: Linens were clean, A/C worked well. Beds were OK, but not super comfortable. There is a decent-sized outdoor pool. We didn't swim in it but it looked clean and several guests seemed to be enjoying it. Prices are almost always lower than other HNL airport hotels. Cons: The sink drain was partially clogged, so if we ran water for more than a few seconds it would back up. The rooms are small and very dated. Our room was set up with two twin beds, which is what we requested, but there's not much space for anything else. Their additional "amenity fee," collected at check-in (aka "resort fee" at other hotels) is uncalled for. This is not a resort by any stretch of the imagination and treating it as such is disingenuous. If you just need a place to crash for a night or two and you want to stay near the airport this is your hotel.

Posted by , from Alaska on Apr 17, 2018

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Comment from Hotel Management

Jun 13, 2018 by Guest Relations

Thank you for your feedback. Our inn is known for its convenient location, shuttle service, and competitive rates. We are currently renovating our rooms and common areas to better meet the needs of our valued guests. We hope you will consider visiting us again once our improvement projects are complete.

5 out of 5

Reasonable, Clean, Friendly, w/Free Parking

Pros: Friendly staff, clean rooms, wood flooring, quiet, good restaurant on property, free parking, free airport shuttle beautiful park next door.
Cons: Completion of elevator, a quieter air conditioner (although what they currently have is good).
Location: Close to airport, Pearl Harbor and Hickam AFB. Very close to businesses that offer charter flights or sight seeing flights.
An older hotel but not greedy like some others. Reasonable compared to other hotels. Three stories and a bit of a walk up stairs with the luggage. It looks like they are building an elevator so this will be a non issue later. Rooms and the grounds are very clean, property is well maintained. Wood flooring was very nice. The room is quiet, I never heard any of my neighbors or their TVs. Once in a while you may hear a prop plane taking off but it's not loud. Window style air conditioner (installed in the wall), was a bit noisy making it a little hard to hear the TV but not impossible. Room was very clean, the maids do an excellent job. They have a shower but no tub, although this was not a problem for me. Plenty of hot water, never had an issue with it. Pool was clean and there were plenty of poolside furniture for seating. The hotel is close to the airport in an industrial area, a bit scary at night but it's really no problem. When the hotel parking was full I parked the rental car on the street twice during the week stay and never had a problem. It's a diamond in the rough. There's a bar and a Chinese restaurant that appears to connect to the hotel. Never went into the bar. The Chinese restaurant is not fancy but the food is good and they have large portions. Loved the food.

Posted by , from Las Cruces, NM on Mar 13, 2018

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2 out of 5

Not very good. Small. Old. Bed springs popped

No elevator. We had lots of luggage. Got third floor.

Posted by , from Washington on Feb 11, 2018

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About the Pacific Marina Inn Airport Hotel

Location 2628 Waiwai Loop, Honolulu, HI 96819

Property Features

Pacific Marina Inn Airport Hotel offers its guests an outdoor tennis court and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Pacific Marina Inn Airport Hotel also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this Honolulu hotel.

  • 119 guestrooms or units
  • 3 levels
  • 2 buildings
  • Bar or lounge
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (3.1 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Pacific Marina Inn Airport Hotel offers 119 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Canoe Hut Lounge - This lobby lounge serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility