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4.4 out of 5

"If you are a European traveler, you will be right at home at the Gem: a fitting name for this hotel. We chose the most economical room rate and were v ... " More

By a verified traveler on Sat 04 Feb 2017

Hotel Description

3-star hotel near Chelsea Market

City center stay

Within a 10-minute walk of this Midtown hotel, you'll find Chelsea Market and The High Line Park. Madison Square Garden and 5th Avenue are also within half a mile (1 km).

Fitness center, coffee shop

This hotel features a fitness center and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A coffee shop, dry cleaning, and luggage storage are also on offer.

Free WiFi

Guestrooms offer free WiFi, hair dryers, and safes. Phones, desks, and free toiletries are also available.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$153* Per night/room Nov 17 - Nov 18

Business Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

GEM Hotel - Chelsea ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for GEM Hotel - Chelsea

Everyone (4)
4 out of 5
Room was small, but very clean. Staff was very friendly. Only complaint was no refrigerator.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 5, 2019 by Hotel Management

Dear Guest, I am glad our staff could provide you with excellent service, including the housekeeping staff. For future reference, we do have mini fridges available upon request. During your next visit to NYC, you can call us before your arrival so that a fridge can already be in the room upon check in. We very much hope to welcome you back to the Gem Hotel soon.

5 out of 5
Convenient to work, walking distance, clean comfortable quiet rooms no hassles

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Hafeez Rehman - Front Office Supervisor

Hello Guest Thank you for staying at the Gem Hotel and taking time to post review regarding your wonderful stay with us. We are glad that our Hotel met all your expectations. We will look forward to greet you during your next visit to NYC. Once again thank you for your comments.

5 out of 5
Excellent location close to my job, quiet room, no fuss

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by Hafeez Rehman - Front Office Supervisor

Hello We appreciate you leaving a review and we are pleased to know that your stay with us was excellent. Having the best location in the city has its perks and we are happy to know you found it convenient. Please choose the Gem Hotel again for another great time and we wish you all the best.

4 out of 5

Charming Boutique hotel in Chelsea

Pros: Very inviting atmosphere, warm professional staff and very clean!
Location: The location in Chelsea is wonderful and there is a fabulous market/restaurant adjoining the building. Look forward to a return visit!
If you are a European traveler, you will be right at home at the Gem: a fitting name for this hotel. We chose the most economical room rate and were very satisfied with the accommodations.

Posted by , from Bethesda, MD on Feb 4, 2017

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Comment from Hotel Management

Feb 26, 2017 by Benjamin

Thank you very much for your feedback. I am glad you enjoyed your stay. Please visit us again when in NYC. Hotel Management

5 out of 5

charming hotel and location

The rooms at the Chelsea Gem are very small but very nice, comfortable and clean. The neighborhood is great, and there is a fabulous little grocery store and bar/restaurant right next door. The lobby offers coffees, pastries and wine in a lovely setting. I will definitely be back and have already recommended it to friends. The only thing I wished for were nicer pillows.

Posted by , from st. paul, mn on May 26, 2015

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Comment from Hotel Management

May 10, 2019 by Management

Dear Guest, Thank you for choosing The Gem Hotel and for taking the time to write us a review. We hope to welcome you back for a future NYC visit!

5 out of 5

Very clean, stylish, nice room - but NYC tiny.

Pros: Location great, rooms look and feel very clean and has a stylish feel.
Cons: A few more shelves or a few more hooks for clothing - the room is tiny, but that's okay. Just needs a bit more storage space.
Location: Chelsea is a great neighborhood, with real restaurants, not tourist crap. Close to everything. You want to stay here.
The hotel is situated in a great neighborhood, not too touristy but close to everything. Hotel is run very professionally.

Posted by , from Los Angeles on Mar 24, 2015

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4 out of 5

good experience would have liked a chair

great hotel, but room was too small, staff was wonderful, great location and service I'd go back there but ask for a slightly larger room the bed took up 80% of the space but that was the only drawback , the only place to sit was on the bed.

Posted by on Feb 19, 2011

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4 out of 5

Clean and comfortable in a great location

Pros: Close restaurants, Free Internet
Although the room was tiny, it was well appointed and comfortable. The staff were kind and helpful and the location was excellent.

Posted by , from Asheville, NC on Feb 7, 2011

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4 out of 5

Right price - but very tight

Attractive lobby, friendly staff.. Room was tiny but modern, clean and functional. Could use another stand or table for suitcase or hooks for hanging coat,s, etc. OK if traveling solo. would have been challenge for two people.

Posted by on Feb 5, 2011

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5 out of 5

Great deal and super cute!

Very cute rooms, sort of funky with a mod vibe. Tiny rooms, but what do you expect in NYC for this price? Great service and friendly staff. Excellent Chelsea location. I will definitely return.

Posted by on Nov 21, 2010

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Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly GEM Hotel - Chelsea. This 3-star New York hotel is smoke free.

  • 5 levels
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.2 km / 17.5 mi)
  • Train station: New York 23rd St. Station (0.6 km / 0.4 mi)
  • Metro station: 23 St. Station (8th Av.) (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Air-conditioned accommodations at GEM Hotel - Chelsea offer safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets: USD 99 per pet, per stay
  • Weight limit: 25 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 99 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea GEM
  • Chelsea GEM Hotel
  • GEM Chelsea
  • GEM Chelsea Hotel
  • GEM Hotel
  • GEM Hotel Chelsea
  • Hotel GEM
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  • GEM Hotel Chelsea
  • GEM Hotel
  • GEM Chelsea
  • Hotel GEM Hotel - Chelsea New York
  • New York GEM Hotel - Chelsea Hotel
  • Hotel GEM Hotel - Chelsea
  • GEM Hotel - Chelsea New York
  • GEM Hotel Chelsea an Ascend Hotel Collection Member
  • GEM
  • GEM Hotel - Chelsea Hotel
  • GEM Hotel - Chelsea New York
  • GEM Hotel - Chelsea Hotel New York

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/New-York-Hotels-GEM-Hotel---Chelsea.h2193221-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.