4.4 out of 5

"If you are a European traveler, you will be right at home at the Gem: a fitting name for this hotel. We chose the most economical room rate and were v ... " More

By a verified traveler on Sat 04 Feb 2017

Enter dates to see availability

Hotel Description

GEM Hotel - Chelsea, an Ascend Hotel Collection Member puts you in the heart of New York, within a 20-minute stroll of popular places like Penn Station and Macy's. Highlights at this hotel include a 24-hour fitness center, a bar/lounge, and a rooftop terrace.

LCD TVs with cable channels are featured in all 81 rooms, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Nice touches to enhance your stay include bathrobes and free toiletries, while pillowtop beds invite a good night's rest. Free local calls, safes, and hair dryers are also available.

The Bar is the hotel's own lobby lounge, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas and a coffee shop/café. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 3-star Chelsea hotel include Empire State Building and Times Square.

GEM Hotel - Chelsea ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Charming Boutique hotel in Chelsea

Pros: Very inviting atmosphere, warm professional staff and very clean!
Location: The location in Chelsea is wonderful and there is a fabulous market/restaurant adjoining the building. Look forward to a return visit!
If you are a European traveler, you will be right at home at the Gem: a fitting name for this hotel. We chose the most economical room rate and were very satisfied with the accommodations.

Posted by , from Bethesda, MD on Feb 4, 2017

Was this review helpful to you?
Comment from Hotel Management

Feb 26, 2017 by Benjamin

Thank you very much for your feedback. I am glad you enjoyed your stay. Please visit us again when in NYC. Hotel Management

5 out of 5

charming hotel and location

The rooms at the Chelsea Gem are very small but very nice, comfortable and clean. The neighborhood is great, and there is a fabulous little grocery store and bar/restaurant right next door. The lobby offers coffees, pastries and wine in a lovely setting. I will definitely be back and have already recommended it to friends. The only thing I wished for were nicer pillows.

Posted by , from st. paul, mn on May 26, 2015

Was this review helpful to you?
5 out of 5

Very clean, stylish, nice room - but NYC tiny.

Pros: Location great, rooms look and feel very clean and has a stylish feel.
Cons: A few more shelves or a few more hooks for clothing - the room is tiny, but that's okay. Just needs a bit more storage space.
Location: Chelsea is a great neighborhood, with real restaurants, not tourist crap. Close to everything. You want to stay here.
The hotel is situated in a great neighborhood, not too touristy but close to everything. Hotel is run very professionally.

Posted by , from Los Angeles on Mar 24, 2015

Was this review helpful to you?
4 out of 5

good experience would have liked a chair

great hotel, but room was too small, staff was wonderful, great location and service I'd go back there but ask for a slightly larger room the bed took up 80% of the space but that was the only drawback , the only place to sit was on the bed.

Posted by on Feb 19, 2011

Was this review helpful to you?
4 out of 5

Clean and comfortable in a great location

Pros: Close restaurants, Free Internet
Although the room was tiny, it was well appointed and comfortable. The staff were kind and helpful and the location was excellent.

Posted by , from Asheville, NC on Feb 7, 2011

Was this review helpful to you?
4 out of 5

Right price - but very tight

Attractive lobby, friendly staff.. Room was tiny but modern, clean and functional. Could use another stand or table for suitcase or hooks for hanging coat,s, etc. OK if traveling solo. would have been challenge for two people.

Posted by on Feb 5, 2011

Was this review helpful to you?
5 out of 5

Great deal and super cute!

Very cute rooms, sort of funky with a mod vibe. Tiny rooms, but what do you expect in NYC for this price? Great service and friendly staff. Excellent Chelsea location. I will definitely return.

Posted by on Nov 21, 2010

Was this review helpful to you?
4 out of 5

Great location and value

This is a wonderful boutique hotel with a great location. I especially loved being on 22nd Street which is tree-line with brownstones. You really feel like you are in the Chelsea neighborhood - which has great restaurants and shopping. Also, the hotel is one block from the blue line subway with easy access to uptown/downtown NYC. My room had plenty of space and was neat, clean and crisp with the white linens and modern styling. I could even do yoga on the floor in the morning. If space/roominess is important to you, ask for a room with more space. The staff is very friendly and accommodating. Walls were thin and noise travels between rooms. I experience this at every NYC hotel so it was not a concern nor a nuisance. Bed are extremely comfortable and I appreciate the goose-down pillows and bathrobe. The bathroom was outstanding! Ultra-modern in style with a roomy, oversized walkin shower. The water pressue and temperature were excellent. I will definitely stay again and look forward to taking advantage of the iPod neighborhood walking tour which the hotel supplies.

Posted by on Mar 22, 2010

Was this review helpful to you?
5 out of 5

Great location, quality and value

This is a wonderful boutique hotel at a great price that gives access to all NYC has to offer. Chelsea is a wonderful neighborhood for restaurants and shopping. I especially loved the brownstone residences on 22nd Ave where the hotel is located as you feel you are in the neighborhood. The hotel is one block from the 23rd Ave subway for access to uptown and downtown NY. The hotel room was very clean and cripsly made. Walls are thin and noise traveled easily, however I find that common in NY hotels and expect it. The bed was comfortable with goose-down pillows. Nice amenities including a bathrobe. The bathroom was excellent - ultra mod with a roomy stand-in shower! Great water pressure and hot, hot water. I will definitely return.

Posted by on Mar 17, 2010

Was this review helpful to you?
3 out of 5

Less is More

We wanted to stay in the Chelsea area this trip. This hotel was featured in Travel and Leisure so we made it our choice. Good location, clean, nice staff. BUT......for the price we did not expect a large room however, the 10 by 10 room (which included a closet and desk) was not a value. Nice place but not for the rates charged in comparison to many other NYC hotels.

Posted by on Sep 28, 2009

Was this review helpful to you?

About the GEM Hotel - Chelsea, an Ascend Hotel Collection Member

Location 300 W 22nd Street, New York, NY 10011

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at GEM Hotel - Chelsea, an Ascend Hotel Collection Member. Parking is available for a fee. This 3-star New York hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.3 km / 17.6 mi)
  • Train station: New York 23rd St. Station (0.6 km / 0.4 mi)
  • Metro station: 23 St. Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

GEM Hotel - Chelsea, an Ascend Hotel Collection Member offers 81 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60-70 per vehicle (one way)
  • Self parking fee: USD 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea GEM
  • Chelsea GEM Hotel
  • GEM Chelsea
  • GEM Chelsea Hotel
  • GEM Hotel
  • GEM Hotel Chelsea
  • Hotel GEM
  • Hotel GEM Chelsea

You should know

  • GEM Hotel - Chelsea, an Ascend Hotel Collection Member offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.