4.5 out of 5

"We stayed here one night while sightseeing. Travelled by bus and port authority is across the street from the hotel. Location couldn't have been bette ... " More

By a verified traveler on Thu 13 Oct 2016

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Hotel Description

Four Points by Sheraton Midtown-Times Square places you in the center of Manhattan, within just a 15-minute stroll of popular places like Times Square and Broadway. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 244 rooms feature digital TV, coffee/tea makers, and free local calls. Select Comfort beds and down comforters welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Room service, Netflix, and safes are also available.

The restaurant, Gotham Bistro, is open for breakfast, lunch, and dinner. With 2 bars/lounges to choose from, you can enjoy a drink at the hotel. Other amenities include free WiFi in public areas, a fitness center, and a 24-hour business center. Buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Within a 15-minute walk of this 3.5-star Hell's Kitchen hotel, attractions include Macy's and Madison Square Garden.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101 per night

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Four Points by Sheraton Midtown-Times Square ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great location, value and staff

Pros: Location and helpful staff
We stayed here one night while sightseeing. Travelled by bus and port authority is across the street from the hotel. Location couldn't have been better. We walked to the theater and the metro was very close for a trip to the 9/11 Memorial and Ellis Island Ferry. Hotel staff were very helpful, friendly, and efficient. Room was clean, comfortable, and quiet. A great place to stay!

Posted by , from massachusetts on Oct 13, 2016

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5 out of 5

LOOK NO FURTHER!!!

I have traveled to New York on MANY occasions and the Four Points is hands down my new favorite. Clean, convenient and UNBELIEVABLY quiet for the location--and the staff was friendly, accommodating and efficient--every single one. I told them all I would write a glowing review and I am--no matter what takes you to Midtown, you will not do better than the Four Points. It will be my top choice for every future trip!<3

Posted by , from S. on Sep 12, 2016

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5 out of 5

New York City Hotel

Pros: It was comfortable and in a good location.
Cons: We got room service breakfast every day, the quality could have been more consistent.
We were taking a whirlwind trip to New York City. It was the first visit for my wife, the second for me. I was looking for something centrally located in Manhattan so we could have easy access to Times Square and the subways. This hotel was perfect. It was two blocks from Times Square so we didn't have to deal with the noise or lights. The room was comfortable and the bar downstairs had drinks at reasonable prices. We ordered breakfast every morning for room service. It was a hearty meal but the quality was inconsistent. That is, the first day it was perfect. The second day it was cold. The third day the eggs and potatoes were good but there was no jelly or butter for the toast. The staff was absolutely fantastic.

Posted by , from New York City on Dec 9, 2015

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Comment from Hotel Management

Dec 25, 2015 by Michelle

We appreciate you taking the time to leave feedback on your most recent stay. We hope to see you back in the near future. Happy Holidays

5 out of 5

Convenient location. Walking distance to Time Sq.

Pros: Convenience to everything.
Cons: Clean up the street walking to the hotel. Local liquor store and bar are not kept up to their best.
Location: This is called Times Square Sheraton Four Points, but it is a bit removed from Time Sq. Nothing nearby..need to walk a distance
Had a great time......went with granddaughter to celebrate her 21st birthday. Saw 2 plays, Met. Museum of Art and oh! the shopping./ ..

Posted by on Nov 28, 2015

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5 out of 5

good stay

Staff are nice and helpful. Room is clean. Would definitely recommend this hotel to friends

Posted by on Nov 26, 2015

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4 out of 5

Very comfy

As this being our first trip to NYC, this hotel was very convent to everything. The staff was extremely friendly and helpful. If they didn't know an answer to our question then they would find find it. We felt extremely safe staying here which was a huge concern seeing as we were visiting from a small town down south.

Posted by , from mississippi on Oct 27, 2015

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4 out of 5
Pros: Nice staff.
Cons: If it regarding the trip I took to New York well then I have to say part of my trip was the worst experience I have ever dealt with when It came to tr
Location: Location of hotel was good. Real close to time square.
Other than the horrible flight experience we had the trip was good.

Posted by , from Los Angeles Ca on Aug 5, 2015

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5 out of 5

Excellent Hotel new Times Square

Pros: That it has an excellent location and the affordable price (for NY pricing standards).
Location: you can walk to all Time Square attractions, to the Madison Square Garden, Rockeffeler Center and Empire State Building.
We have stayed at this hotel for six days. The room was available inmediately upon arrival and any special accomodations were met. The Front Desk staff were very friendly and the customer service was excellent. The room size is adequate, the bed was comfortable and the bathroom although a little bit small is adequate. The room included bottled water and coffee at no extra charge and a small fridge (upon request) without added cost. The hotel location is very central to all Time Square attractions, stores and restaurants. We were able to walk to the Rockeffeler Center, Empire State Bulding, Madison Square Garden and you also have a subway station entrance near (same street). The checkout process was quick and easy and we were assisted with arrangements for returning to the airport. We were very pleased with our stay and plan on returning to this hotel on any future visits.

Posted by , from San Juan on Jul 27, 2015

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4 out of 5

All needs met

Comfortable. Nice accommodating staff. Wasn't impressed with the restaurant at all -- service and food -- but it served the purpose. One of our rooms had a view of the Empire State Building, and that was special to me. I liked how close the hotel is to Port Authority. We were able to walk anywhere -- ESB, Times Square, Greyline cruise port on Hudson River, and lots of eateries.

Posted by , from Los Angeles on Jul 23, 2015

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5 out of 5

Great experience

Excellent service, clean room.safe hotel, Had a blast

Posted by , from landolakes, Fl on Apr 20, 2015

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About the Four Points by Sheraton Midtown-Times Square

Location 326 W 40th Sreet, New York, NY 10018

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Midtown-Times Square. For a fee, parking is available. This 3.5-star Manhattan hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 33 levels
  • 2 bars or lounges
  • Built in 2009
  • Dining venue
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.5 km / 17.1 mi)
  • Train station: New York Penn Station (1.2 km / 0.7 mi)
  • Metro station: Times Sq. - 42 St. Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Points by Sheraton Midtown-Times Square offers 244 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature down comforters. LCD televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Manhattan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Netflix
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Gotham Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness facility.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 35 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 3.50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19 per person (approximately)
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Midtown-Times Square
  • Four Points Sheraton Midtown-Times
  • Four Points Sheraton Midtown-Times Hotel
  • Four Points Sheraton Midtown-Times Hotel Square
  • Four Points Sheraton Midtown-Times Square
  • Midtown-Times Square
  • Sheraton Four Points Midtown-Times Square
  • Sheraton Midtown-Times Square
  • 4 Points By Sheraton Midtown - Times Square
  • Four Points Midtown
  • Four Points New York City

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.