4.5 out of 5

"This hotel was a former apartment building. It was redesigned by merging the apartment feel into a hotel. Our room was a one bedroom apartment with a ... " More

By a verified traveler on Sun 13 Nov 2016

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Hotel Description

Best Western Plus Hospitality House puts you in the heart of Manhattan, within just a 10-minute stroll of popular attractions like Chrysler Building and Grand Central Terminal. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 35 soundproofed rooms feature iPod docks, digital TV, and DVD players. Refrigerators and microwaves make in-room dining convenient. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, coffee/tea makers, free weekday newspapers, and free local calls are available.

The restaurant, La Bellezza Pizzeria, serves pizza and is open for lunch and dinner. Other amenities include free WiFi in public areas and coffee/tea in a common area. Free hot/cold buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this Central New York City hotel include Rockefeller Center and Bloomingdale's.

Suite, 1 Queen Bed, Non Smoking (Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$169 per night

Suite, 2 Bedrooms, Non Smoking (Suite with King and 2 Twin beds)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

2 Bedrooms, Non Smoking (1 Queen Bed, 1 King Bed, and 1 Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse Suite, 2 Bedrooms, Non Smoking (2 Queen Beds and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Plus Hospitality House ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Loved this hotel!!!

Pros: Everything!
Location: Located in mid-town close to Rockefeller Center.
This hotel was a former apartment building. It was redesigned by merging the apartment feel into a hotel. Our room was a one bedroom apartment with a kitchen. It felt like coming home each day! The staff is so friendly and focused on making your stay great! Your stay includes a continental breakfast which is really good food and the staff brightens up the start to your day! Especially the woman in charge of the breakfast room!!! The mid-town location is perfect! It allows for a quiet night sleep and is close to all main attractions. Strongly recommend this hotel!!!

Posted by , from Kansas City on Nov 13, 2016

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4 out of 5

Huge space for family in nyc

My mom, sisters, daughter, niece and I visited NYC for a "girls" weekend. All 6 of us were pleasantly surprised at the spaciousness of this hotel suite. It was not fancy but relatively new and clean and most importantly allowed us all to stay together at a very reasonable price. Also, we really appreciated the complimentary snacks in the fridge...nice touch for starving travelers! Thanks BW!

Posted by , from Columbus, OH on Nov 16, 2015

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5 out of 5

Staff was very polite and helpful. A wonderful stay in Manhattan.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The location was perfect for travel around the city. The accommodations were wonderful. I felt at home and comfortable in a hotel room that is actually an apartment. Full kitchen, living room, dining area, bathroom and bedroom. Great to come back to after enjoying all the city has to offer. Would definitely like to stay here again.

Posted by , from Florida, USA on Feb 8, 2013

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5 out of 5

Wonderful value in a hotel with character and amazing space for NYC

Pros: Free breakfast, Close restaurants
My husband, myself and our two teenage boys stayed over the Thanksgiving weekend. I have stayed many times in NYC and have never had so much room in a hotel! It seems like the building may have been apartments at one time? Everything is fresh and new and renovated. The staff was very friendly and helpful, especially Mr. Sharma who assited us via e mail before our arrival and was a great source of information while we were there as well. For our sons first visit to New York we couldn't have chosen a better base of operations! Only slight negative was the noisy heater, but it is an old building and to be expected and we got use to it quickly as it was outweighed by so many positives.

Posted by , from Jacksonville, FL, USA on Dec 13, 2012

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5 out of 5

Wonderful staff and terrific location! Breakfast was FREE....enough said!

Pros: Free breakfast, Close restaurants, Free Internet
Cons: water was out upon arrival but was fixed quickly
We had a wonderful time. The staff was always friendly and ready to help! The location was terrific. We were close to everything! I would highly recommend this location and would stay there again!

Posted by on Nov 26, 2012

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5 out of 5

Excellent hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We had five of us - two adults and 3 kids 14,14, & 11. The room was perfect size, and the full kitchen was a bonus. It's just a short walk to Times Square and Rockefella center. Kids will really enjoy the free breakfast and making their own waffles with mom and dads help. Will stay there again without question.

Posted by , from Boston Mass on Jul 11, 2012

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5 out of 5

Best hotel for the $$ soo close to times square

Pros: Free breakfast, Close restaurants, Quiet
We stayed here for NYE's 2010 and it was awesome. two bedroom with a full kitchen and living room...It was an apartment...bathroom was small but so what! Tons of space and the beds were comfy! I highly recommend! Don't pay for an orverpriced hotel room, when you can have an apartment for the same if not less!!!!

Posted by , from St. Louis, MO on Jun 19, 2012

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4 out of 5

Great Midtown hidden gem!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, apartmetn style setting
We really enjoyed our stay at this hotel. The apartment style setting is great for a small family or group of friends. The bed in main bedroom was very comfortable, the pull out couch was fine for our 2 young children. I am not sure how comfortable it would have been for adults. The free upgrade to the penthouse was awesome! We took full advantage of the spacious roof top patio. The staff was very friendly and accomodating, assisited in locating restaurants and local sites. We will definitely be visiting this hotel again!

Posted by , from Albany, NY on Nov 17, 2011

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3 out of 5

Not that great

Pros: Free breakfast
Cons: Noisy
We booked the PHA 2 bedrooms, 2 bathrooms. The 2nd bedroom does not have a closet or a dresser. No place to hang your stuff or put something away. There is a HUGE Exit frame with the light inside the door and it is in your eyes when you are laying on the bed of the 2nd bedroom . So, you always have to close the door. Also this unit is beside the pump room and you hear the pump going every 2 minutes.Very annoying. On the 3rd day of our stay we noticed mice droppings on the kitchen counter. They deducted one night stay from our bill for that.The general manager Robert is very rude with his staff and clients. Ammar , the assistant manager was great.Would not stay there again. Sept. 2011

Posted by , from Ottawa, ON on Oct 15, 2011

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5 out of 5

Great way for a family to feel like true New Yorkers!

Pros: Free breakfast, Close restaurants
We were surprised how roomy the suites were. Our family of five had plenty of room to be alone even when we were being together. The hotel was in a great neighborhood; close to shopping, easy subway access and fabulous Italian food at the resturant next door. You know it's a good experience when the teenagers are happy!

Posted by , from Overland Park, KS on Apr 13, 2011

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About the Best Western Plus Hospitality House

Location 145 E 49th Street, New York, NY 10017

Property Features

There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at Best Western Plus Hospitality House. For a fee, parking is available. This Manhattan hotel is smoke free.

  • 35 guestrooms or units
  • 10 levels
  • Breakfast available (free)
  • Dining venue
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.6 km / 9.1 mi)
  • Train station: New York Grand Central Terminal Station (1.2 km / 0.7 mi)
  • Metro station: Lexington Av.-53 St. Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hospitality House offers 35 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Manhattan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

Best Western Plus Hospitality House has a restaurant on site.

La Bellezza Pizzeria - This restaurant specializes in pizza and serves lunch, dinner, and light fare. Open select days.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per day
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hospitality
  • Best Western Hospitality House
  • Best Western Hospitality Plus
  • Best Western Plus Hospitality
  • Best Western Plus Hospitality House
  • Best Western Plus Hospitality House Hotel
  • Best Western Plus Hospitality House Hotel New York
  • Best Western Plus Hospitality House New York
  • Best Western Hospitality House New York
  • Best Western New York City
  • Best Western Plus Hospitality House Hotel New York City

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.