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4.4 out of 5

"Good welcoming and caring management who strive to make your visit comfortable. " More

By a verified traveler on Sun 04 Aug 2019

Hotel Description

New Orleans guestrooms with kitchens

In suburbs

Within 6 miles (10 km) of this New Orleans hotel, you'll find Xavier University of New Orleans and Tulane Lakeside Hospital for Women and Children. Clearview Mall and Metairie Business District are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a picnic area, and dry cleaning are also offered.

Free Internet, kitchens

The 125 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Plasma TVs come with cable channels, and other amenities include free WiFi and sofa beds. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$79* Per night/room Nov 28 - Nov 29

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

TownePlace Suites by Marriott Metairie New Orleans ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Metairie New Orleans

Everyone (5) Family (3)
5 out of 5
Good welcoming and caring management who strive to make your visit comfortable.

Posted by on Aug 4, 2019

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4 out of 5
Great staff, nice and quiet property. The room was nice and clean, very comfortable.

Posted by on Apr 14, 2019

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5 out of 5

Posted by on Jan 27, 2019

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5 out of 5
The staff was very friendly. The room was perfect for a weekend stay!

Posted by on Jun 25, 2018

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Comment from Hotel Management

Jul 9, 2018 by Lanell, GM

Thanks so much for the positive feedback! We're glad you enjoyed your stay.

5 out of 5
I'm an actor and had only a short time to rest. The room was quiet and so comfortable.

Posted by , from Hattiesburg, MS on May 2, 2018

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5 out of 5
Pros: It was in an excellent location. Easy to get in and out of.
Cons: The complimentary breakfast. Not a big selection. We weren't able to take advantage of it because there were too many people there.
Location: Movies, plenty of restaurants.
Hotel staff was very friendly and helpful. Room was very nice.

Posted by on Jun 13, 2017

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4 out of 5

First time in New Orleans

Upon check in I had to stand there and wait until 3 staff members finished a conversation about the phone call was on hold and no one greeted me as I walked in. But the experience got better the room was very clean and presentable. After settled in to our unit there was a call to make sure everything was to our satisfaction . The cleaning staff was great about asking if we needed anything. Its 10 minutes from downtown and close to shopping.

Posted by , from Chattanooga TN on Jul 7, 2015

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5 out of 5

employees were efficent and responded quickly to requests and inquiries

Pros: Free breakfast, Free Internet, Quiet
Had a comfortable room. could see upon entering the room was neat and clean. I noted the grounds were well groomed and there is pride in giving the buildings and grounds good eye appeal.

Posted by , from Wausau, WI, USA on Dec 20, 2011

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4 out of 5

Recommended!

Pros: Free breakfast, Free Internet, Quiet
Cons: Nothing close
We really enjoyed staying at this hotel. The suites were nice and large, and the kitchenettes were a huge plus. The bed was very comfortable as well. The only downside was that it was a little far from downtown New Orleans.

Posted by on Apr 13, 2011

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5 out of 5

Great family vacation

My husband, two kids, our dog and I stayed at TownePlace Suites New Orleans Metairie to go to take the Cajun Pride Swamp Tour. My husband is in the military, so they gave us a special rate for our hotel room which was great. Our suite had plenty of room for the four of us and was really clean. The first thing I noticed was the kitchen because with two kids that are always hungry, I always have to be prepared. It even had a dishwasher! The beds were also really comfortable and felt great after a long day out. The kids really enjoyed the pool which had a really great view of the area. We all had a great time at the Cajun Pride Swamp Tour and will definitely be back to stay at this hotel again next year.

Posted by on Jul 3, 2008

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About the TownePlace Suites by Marriott Metairie New Orleans

Location 5424 Citrus Blvd, New Orleans, LA 70123

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Property Features

TownePlace Suites by Marriott Metairie New Orleans offers its guests an outdoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This New Orleans hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Metairie New Orleans offers 125 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Living room
  • Pull-out sofa bed
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott TownePlace Suites New Orleans
  • TownePlace Suites Marriott Metairie New Orleans
  • TownePlace Suites Marriott Metairie New Orleans Harahan
  • TownePlace Suites Marriott Metairie New Orleans Hotel
  • TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
  • TownePlace Suites Metairie
  • TownePlace Suites New Orleans Metairie
  • TownePlace Suites by Marriott Metairie New Orleans Hotel
  • TownePlace Suites by Marriott Metairie New Orleans New Orleans

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.