Skip to main content
Beginning of main content
4.2 out of 5

"Beautiful property! I stayed in a king suite, couldn’t have been a nicer room! Very clean, super comfy bed. In the heart of New Orleans I was travelin ... " More

By a verified traveler on Tue 17 May 2022

Enter dates to see availability

Hotel Description

3.5-star historic hotel near Canal Street

City center stay

At this New Orleans Central Business District hotel, you'll be well placed to visit Canal Street and Harrah's New Orleans Casino, both within a 5-minute walk. Bourbon Street and Ernest N. Morial Convention Center are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Valet parking, a coffee shop, and a terrace are also offered.

Standard Room, 1 Queen Bed, Accessible (Communication)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$119* Per night/room Mar 28 - Mar 29

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Windowless Room)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed (Windowless Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

voco St. James Hotel ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for voco St. James Hotel

Everyone (9) Couples (6) Family (4)
1 out of 5

Posted by on Jan 14, 2023

Was this review helpful to you?
5 out of 5
Beautiful property! I stayed in a king suite, couldn’t have been a nicer room! Very clean, super comfy bed. In the heart of New Orleans I was traveling alone and felt completely safe. The bartenders and staff were extremely nice and always helpful, they made me feel comfortable and at home. My only issue was the pool being closed, that really cut into my vacation plans but oh well I still had a good time and I’ll save the bikini for next time! I’ll be back for sure!

Posted by on May 17, 2022

Was this review helpful to you?
Comment from Hotel Management

May 17, 2022 by Silvia R. Community Manager

Thank you for your wonderful review, Kelly! We're delighted to hear that our room and bed were super comfy, and that our staff was helpful and friendly. It's something we take great pride in! We're sorry that currently our pool is closed, but make sure to bring your bikini next time you're in town so you can enjoy it. We hope to see you again soon!

5 out of 5
Great place.

Posted by on Jan 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 17, 2022 by Aaron Pool, AGM

Kayla, thank you so much for taking time to leave our hotel a review. I'm so glad that you enjoyed your stay and we hope to have you back to stay with us!

5 out of 5

Posted by on Nov 1, 2021

Was this review helpful to you?
5 out of 5
Staff was efficient and friendly, always happy to help. The hotel was clean and the pool area was relaxing. Rooms are a generous size and very quiet.

Posted by on Oct 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 8, 2021 by Aaron Pool, AGM

Roseann, thank you so much for your lovely review of our hotel. I will be sure to pass your review down to my staff, as they're definitely a part of what makes us special. We hope to have you back in the near future!

2 out of 5

Posted by on Jul 27, 2021

Was this review helpful to you?
5 out of 5
Architecture is amazing. Beautiful hotel! Staff was very helpful and restaurant recommendations were all excellent.

Posted by on May 24, 2021

Was this review helpful to you?
Comment from Hotel Management

May 24, 2021 by Aaron Pool, AGM

Thank you so much for taking time to leave or hotel a review! I'm so happy to hear that you enjoyed our historic hotel as much as we love it and I will be sure to pass your kind comments down to my staff, as they're definitely what make us special. We hope if you find yourself back in the area, that you come back and stay with us!

4 out of 5
Coffee maker needed a filter holder

Posted by on May 12, 2021

Was this review helpful to you?
Comment from Hotel Management

May 17, 2021 by Aaron Pool, AGM

Thank you so much for taking time to leave our hotel a review. I'm so glad to see you enjoyed your stay with us and I will be sure to get with my housekeeping staff to ensure every room has the filter holder. Have a wonderful rest of your day and we can't wait to have you back to stay with us!

5 out of 5
LOCATION IS GREAT, ALL THE STAFF WAS WONDERFUL. HOUSE KEEPERS AND DESK STAFF WAS MORE THAN GREAT. THANK YOU SO VERY MUCH

Posted by on Nov 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 15, 2019 by Philip Seaman, Assistant General Manager

Thank you for taking the time to leave us a great review! We look forward to having you back next time you visit New Orleans!

5 out of 5
Everything was good and I would recommend this hotel

Posted by on Sep 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 12, 2019 by Philip Seaman - Assistant General Manager

Thank you for taking the time to leave us a great review! We look forward to having you next time you visit New Orleans!

About the voco St. James, an IHG Hotel

Location 330 Magazine St, New Orleans, LA 70130

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the historic voco St. James Hotel. For a fee, parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.5 km / 1 mi)
  • Metro station: Canal at Magazine Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Voco St. James Hotel offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Cafe Flamant - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.

This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 9.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.90 per night (in/out privileges)
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St. James Hotel New Orleans
  • St. James New Orleans
  • St James New Orleans

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
url importing http://www.travelocity.com/New-Orleans-Hotels-voco-St.-James-Hotel.h280392-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-Orleans-Hotels-voco-St.-James-Hotel.h280392-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/New-Orleans-Hotels-voco-St.-James-Hotel.h280392-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.