voco St. James Hotel by IHG

Property class: 3.5
3.5-star historic hotel near Canal Street

Choose dates to view prices

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Windowless Room)

Room amenity

Standard Room, 1 King Bed (Windowless Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Room amenity

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Room amenity

Premium Room, 2 Queen Beds, Balcony

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Caesars New Orleans Casino. Bourbon Street and Mississippi River are also within half a mile (1 km).

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 5 min walk - 0.3 miles
  • New Orleans Riverwalk Shopping Center - 6 min walk - 0.4 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 8 min walk - 0.5 miles

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬1 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪Longitude 90 - ‬3 min walk
  • ‪The Polo Club Lounge - ‬3 min walk

About this property

voco St. James Hotel by IHG

3.5-star historic hotel near Canal Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the historic voco St. James Hotel by IHG. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco St. James Hotel by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

Frequently asked questions

How close is voco St. James Hotel by IHG to the airport?

Voco St. James Hotel by IHG is 15 mi (25-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at voco St. James Hotel by IHG?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at voco St. James Hotel by IHG on May 6, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does voco St. James Hotel by IHG have an airport shuttle?

Airport shuttle services are not available at voco St. James Hotel by IHG.

Does voco St. James Hotel by IHG offer free breakfast?

Free breakfast isn’t provided at voco St. James Hotel by IHG, but cooked-to-order breakfast is offered for a fee of between USD 10 and 25 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at voco St. James Hotel by IHG?

No, there is no casino at this hotel, but Caesars New Orleans Casino (6-min walk) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at voco St. James Hotel by IHG?

Check-in begins at 4:00 PM.

Is there free parking at voco St. James Hotel by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 47.90 per night.

Does voco St. James Hotel by IHG have a pool?

Voco St. James Hotel by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does voco St. James Hotel by IHG have a restaurant?

Voco St. James Hotel by IHG is home to Chophouse New Orleans, which features happy hour.

Does voco St. James Hotel by IHG have a spa?

There are no spa services available at this hotel.

How close is voco St. James Hotel by IHG to downtown New Orleans?

Voco St. James Hotel by IHG is 0.2 mi away from New Orleans.

voco St. James Hotel by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness
There was a leak from the ceiling in the bathroom, but they were able to fix it during the day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in the center of the city
Stayed 1 night in Jan 2026

8/10 Good

James

Traveled with partner
Liked: Cleanliness
Great location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Smooth check in, clean rooms!
Stayed 2 nights in Jan 2026

8/10 Good

REBECCA

Traveled with group
Clean room, friendly staff, good location.
Stayed 2 nights in Dec 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We book 2 rooms. One room had a musty smell. There was a musty smell coming from the bathroom. We flushed the toilet, ran water in the sink & the shower. That seemed to help. The second room was fine. The rooms were clean, cozy. The hot-tub/heated pool area was unusable. The picture looks great on the website, but the entire area is around the hot tub/heated pool needs to be power washed because it was damp and had mildew. You cannot have excellent pictures on your website only for your clients to be freaked out by the condition of your heated pool. You can do better. The guest lounge was excellent. Every staff member we encountered was professional, friendly and made us feel welcome. Overall we had a very good experience.
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. Room was clean and beds were very comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Everything great
Stayed 2 nights in Dec 2025

8/10 Good

Julie

Front desk was great. Room had no soap in soap dispenser in shower. Street noise was terrible and started with deliveries, trash truck at 4:00am. Cleaning of the room was very hit and miss. We spent most of the time on the run. But trash wasn’t emptied or towels changed out daily. It is a beautiful place and will definitely stay again. We will make sure we are in a room not on the street.
Stayed 4 nights in Dec 2025

6/10 Okay

Timothy Xavier

I do not like the no cash policy. It discriminate against people who use cash! I had to put one Coke one can of Coke on my room because they have no cash at the bar absurd. The second complaint is the properties door locks kept on malfunctioning. You have to go between two buildings and you have card key locks and I got locked out two or three times. I also had trouble with my card key three times. I don’t know why. Otherwise it was a nice experience. The staff is very pleasant and very good
Stayed 8 nights in Dec 2025

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, especially Serena and Mr.Charles. Decor was beautiful and rooms were very comfortable. Great location
Stayed 3 nights in Dec 2025

8/10 Good

Mai

Stayed 3 nights in Dec 2025

10/10 Excellent

Susie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with all the comforts of home. Staff very attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

DONNA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was excellent. No airport shuttle.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and room was spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chloe

Stayed 2 nights in Nov 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, property conditions & facilities
Room was not as shown on the website. Needs some work done in the rooms. Checked out 2 days earlier because I was uncomfortable in the room. Sad thing is we were on our honeymoon. I explained my issues earlier to them and they ignored me until I checked out.
Stayed 5 nights in Dec 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities
We have stayed there for many years. Staff and conditions are always excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

jon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the times ive been here have been amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Edda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Feel like your own house l. Great location! The only problem was that the TV's volume did not work properly. Went mute without even touch it!
Stayed 1 night in Nov 2025

8/10 Good

Ellen

Stayed 2 nights in Nov 2025