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4.3 out of 5

"I loved the loft and apartment style living. Everything else was great. " More

By a verified traveler on Sun 29 Aug 2021

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Hotel Description

Family-friendly 3-star hotel with outdoor pool

Oceanside stay

You'll find Surfside Beach and Grand Theatre within 2 miles (3 km) of this hotel. Ocean Lakes Beach and Wild Water and Wheels are also within 2 miles (3 km).

Full-service spa, health club

A full-service spa, 3 spa tubs, and a gym are all featured at this smoke-free hotel. There's fun for all ages with a lazy river and a children's club, and families will appreciate the picnic area. Enjoy the outdoor pool and perks like free self parking and a free beach shuttle.

Free WiFi, refrigerators

Featuring conveniences like 3 bathrooms and washers/dryers, the 300 guestrooms also offer free WiFi and refrigerators. Other amenities include microwaves, coffee/tea makers, and dishwashers. Housekeeping is available on request.

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$149* Per night/room Oct 24 - Oct 25

Villa, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Loft, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Loft, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 12 Max

Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Palms Resort ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palms Resort

Everyone (10) Couples (2) Family (11)
5 out of 5
I loved the loft and apartment style living. Everything else was great.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 2, 2021 by jemre

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The property itself was nice the only unfortunate thing was they were doing some construction at the time of our stay which hopefully it will be done by the time you visit. We also had noisy neighbors unfortunately and it woke me up multiple times during our last night. The staff is amazing though and the shuttle buses are really convenient especially since we were a group of 9

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 26, 2021 by jemre

Thanks for staying with us. We appreciate your feedback!

5 out of 5
I thought this property was amazing. We went for a weekend getaway, and we enjoyed it very much. The room was way bigger than expected, the pool area was very nice with more than enough room to not feel crowded. And we were in at least 14 min to the boardwalk and Broadway on the beach. I would definitely recommend.

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 4, 2021 by La-Recea

We are glad you enjoyed your stay with us and we hope to see you again soon. Thanks for your feedback we greatly appreciate it.

4 out of 5
The condo was very nice. Good soundproofing. Didn’t hear others while in our condo. The whirlpool tub in our room was great. Friendly staff. Nice breakfast and pool area.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 27, 2021 by jemre

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The property was beautiful!! I plan to stay there my next time back. Everything was so clean! The pictures do the place no justice although it does look like the photos lol. Amazing stay friendly staff.

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jun 27, 2021 by jemre

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 11, 2021 by jemre

Thanks for staying with us. We appreciate your feedback!

4 out of 5
I booked believing it was a normal hotel-type destination. Upon arriving I quickly learned it was unorganized as we arrived after hours but were not allowed a key to our room. Security had to drive us to the property with 2 others who were there after us but he took them to their property before us. Took about 30-45 mins to accomplish this. I realized the next morning WHY they won't give you a key. You have to listen to their sales pitch crap first. We were awakened at 9 am with a sales agent desperately trying to sell a "presentation" at 11 am. I rarely get to sleep in and was less than pleased to be awakened on my vacation by a telemarketing call. They would barely take no for an answer. Since we were then already awake, we went to front to complete check-in and get key. When you get your key, they shuffle you to another sales agent who is again desperately trying to sell you on a 90 min presentation of timeshare. She wanted me to "explain" why I was saying no to sitting in a presentation that I had no intention of purchasing something anyway, wasting 90 mins of MY time on my vacation. I had no idea this was the sort of place this was or you can be assured I wouldn't have stayed. I don't do high-pressure predatory practices. Overall, property was nice and clean. Pool was nice. Hot tub had far too much chlorine, which meant you couldn't handle much more than 5-7 minutes without your eyes on fire. Would not return simply based on sales tactics.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 15, 2021 by Doreen

Thank you for you comments and we will pass your comments over to the Wyndham Sales and Marketing team.

5 out of 5
I loved the plantation I was so impressed with the hospitality and I would definetly stay there again !!! The only thing it needs is a bar for the location

Posted by , from Anna ohio on Aug 7, 2020

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Comment from Hotel Management

Aug 7, 2020 by jemre

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Property was clean, everything easy to find. I was unhappy about after a 15 hour drive and trying to check in they wanted us to schedule a preview session during our vacation time. We were there to enjoy vacation and was exhausted from the long drive and they were just concerned about selling Property. We contacted housekeeping for garbage bags and they were never delivered. We still had a great time there.

Posted by on Jul 23, 2020

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Comment from Hotel Management

Jul 23, 2020 by jemre

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very nice property and well maintained. Room was better than expected

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Front Desk Manager

Thanks for the great review! We hope to see you again soon.

Property Features

Grand Palms Resort offers its guests a full-service spa, 3 spa tubs, a lazy river, and an indoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Grand Palms Resort. Free self parking is available. This 3-star Surfside Beach hotel is smoke free.

  • 300 guestrooms or units
  • Kid's club
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Grand Palms Resort offers 300 accommodations with washers/dryers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • 3 bathrooms
  • Washer and dryer
  • Refrigerator
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM and 10:30 AM.

Nearby Activities

3 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Jet skiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Mother Earth Day Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Reflexology
  • Sports massage
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests must provide their vehicle license plate number at check-in.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Health club access
  • Fitness/yoga classes
  • Shuttle service
  • Business center/computer access
  • Faxes
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 8 for adults and USD 4 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plantation Resort
  • Plantation Resort Surfside Beach
  • Plantation Surfside Beach
  • Resort Plantation
  • Plantation Hotel Surfside Beach
  • Plantation Resort
  • Grand Palms Resort Hotel
  • Grand Palms Resort Surfside Beach
  • Plantation Resort of Myrtle Beach
  • Grand Palms Resort Hotel Surfside Beach

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.