2/10 Terrible
Crystal
Dec 31, 2025
staff was very rude-Tameka who was not a manager claim to be one and refused to give me GM name when i asked. i was suppose to get a view of waterpark and instead a parking lot and trees. So when I called and complained about the room so asked me was i raising voice which I wasnt , then she asked if I wanted to leave? Thats when I asked For manger and she told me she was. we stepped out on balcony and at 10pm tried to close and lock it the whole handle fell apart. we called to report and after 45min no one showing, i called again and asked when they would be up there and Tameka said "cant you just sleep with it open tonight?" they finally got up there after 11pm and could not fix it...they had fight to get the door shut, but finally did. The hot tubs were so disguisting it looked like they had not been cleaned in weeks ...it was complete foam and brown water! and they also offered a discount and Tameka refused to to give me the discount!
Crystal
Stayed 1 night in Dec 2025




























