6/10 Okay
Desirae
Traveled with pets, Traveled with family
Jun 23, 2025
Disliked: Staff & service, amenities
The room was ok. The pool area was gross. Mold growing pretty bad and the water had so much chlorine in it, my family only stayed 30min.
I waited 20 minutes at the front desk to check in and no one answered the phone number on their sign when I called.
The hotel is pet friendly, but we never found any grassy area to walk our dog, and all the areas around the hotel were filled in with big rocks.
The breakfast was also had no bread, bagels, or muffins out, only one of the four juice options was in working order, and the coffee wasn't working.
I'm assuming the afternoon front desk attendant had their teenager at the hotel while they were working because when we went to our room there was a boy and girl sitting in the hall outside our room that immediately left the area when we approached, but they were later laying on top of each other on the sofa in the lobby, then were back in the hall by our room, and our kids saw the same strange behavior when they were in the pool from the same couple. It just felt awkward.
I don't usually complain in reviews, but there was a lot lacking at this hotel for the extra amenities we intended to utilize. So if the pool, breakfast, or pet friendly appeal of this hotel is why you're looking at this hotel, I hope my review is helpful.
The room itself was clean and comfortable.
Desirae
Stayed 1 night in Jun 2025