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4.4 out of 5

"The place very nice people is friendly " More

By a verified traveler on Mon 31 May 2021

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Hotel Description

Family-friendly 4-star resort near Grassy Waters Nature Preserve

On lake

Within 6 miles (10 km) of this Palm Beach Gardens resort, you'll find Downtown at the Gardens and Playmobil Fun Park. Also within 9 miles (15 km) are Dyer Park and Grassy Waters Nature Preserve.

Golf course, dining

A golf course, 5 outdoor pools, and 15 outdoor tennis courts are all featured at this romantic resort. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the 27 conference rooms, 24-hour business center, and valet parking.

Comfy beds, WiFi

The 339 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Furnished balconies or patios, WiFi, and TVs are also available. Housekeeping is available on request.

Accessible Resort King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$239* Per night/room Dec 12 - Dec 13

Pool view room, 1 king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Cottage King

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pool view room, 2 double beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

PGA Premium King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

PGA National Resort and Spa ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PGA National Resort and Spa

Everyone (10) Business (2) Family (3)
5 out of 5
The place very nice people is friendly

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 4, 2021 by Bill Horn, Resort Manager

Thank you for being our guest and for your outstanding score. We hope to see you back soon.

5 out of 5
The place is huge with everything you need but relatively expensive for just a stay over

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 10, 2019 by Bill Horn, Resort Manager

Thank you for your post and for being our guest.

5 out of 5
Enjoyed our time at the resort. Great facility and comfortable room.

Posted by on Dec 12, 2018

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Comment from Hotel Management

Dec 31, 2018 by NB

Thank you! Happy New Year!

5 out of 5
This resort is very nice with a very friendly staff. It would have been a perfect stay if Travelocity would have actually sent my reservation to the hotel. But instead I had to pay twice and had nothing but problems with little to hardly no communication out of Travelocity.

Posted by , from Louisville, KY on Jun 11, 2018

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3 out of 5

Pretty on the outside

Pros: Beautiful pool spaces. great restaurants nearby
Cons: Need to do structural and furniture redesign
Location: 10 minutes from the new West Palm Beach spring training ballpark for the Washington National and Houston Astros.
Beautiful setting but difficult rooms. We were in an ‘accessible’ room but not by request. It was a large space but not well thought out. The bed was so high i almost injured my back trying to get in. A wheelchair bound person could never get into it. It also had a dangerously sharp bedside table. The bathroom had good handrails but the toilet paper was positioned at least three feet away from the toilet. Ate one breakfast in the hotel and were charged a 20% gratuity for a buffet. The walls are either too thin or very poorly insulated. We were awakened at 0645 by 2 different alarms in nearby rooms. We had no plans to be up at that hour on vacation. The hotel did compensate us for this and some other issues, mold in the shower and a very loud refrigerators. Staff was nice but they it will be difficult to fix the structural and design issues.

Posted by , from De on Mar 14, 2018

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5 out of 5

Excellent facility

Pros: Clean and friendly staff.
Cons:
Helpful staff. Beautiful pool. Good food. The food is very expensive, but it's good and the portion size are generous. There was always someone available to assist if you needed anything. I'd recommend it--but only to folks with a large budget. Great place.

Posted by , from Indiana on Jul 17, 2017

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Comment from Hotel Management

Jul 21, 2017 by Reservations Department

Thank you for your feedback. We value you as our guest!

3 out of 5

Nice place but overrated

The lobby restaurant is not great. For what you pay for there with a mandatory 18% gratuity you'd think the service and quality would be excellent. Service is slow and the order came out wrong.compared to surrounding hotels the place is better than the competition but for the money with the label resort and spa it should step it up a bit.

Posted by on Feb 2, 2017

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2 out of 5

No hot water

Overall look like a nice hotel, but is definitely no a over 3 star hotel. My family and I stayed there for 3 nights first shower we all took was with cold water because the water heater was not working,since we come from NYC very cold in January we were able to take a 1 minute shower. We call for service it took three hours for the tecniccian to come he look at it he say correct is not working but is a new unit I guess he tough he fixed it but he never did makeing long story short 3 night in that hotel 2 cold shower last they there we didn't shower. We showed when we arrived home

Posted by , from nj on Jan 12, 2017

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5 out of 5

Beautiful resort

Beautiful resort. About 5-10 min from the beach. Me and my wife stayed the weekend and enjoyed every minute of it. The staff(everyone from the valet to the front desk to the maids) did their job professionally but did not hesitate to smile and were very nice. First time staying there, will definitely be back soon.

Posted by on Sep 12, 2016

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5 out of 5

My stay was wonderful as always!

The staff was extremely helpful and courteous. The overall atmosphere was breath-taking and absolutely relaxing!

Posted by on Jun 5, 2016

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Renovations + Closures

The following facilities or services will be unavailable from July 5 2021 to January 31 2022 (dates subject to change):

  • Spa/Beauty services

The property will be renovating from June 1 2021 to November 19 2021 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Front desk
  • Lobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

All-inclusive Details

  • Golf - number of holes 90

Property Features

PGA National Resort and Spa offers its guests a golf course, 5 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have WiFi for a fee. You'll find a 24-hour business center on site. Event space at this resort measures 60873 square feet (5655 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the family-friendly PGA National Resort and Spa. Parking is available for a fee. This 4-star Palm Beach Gardens resort is smoke free.

  • 339 guestrooms or units
  • 60873 sq ft of conference space
  • 5655 sq m of conference space
  • Built in 1981
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

PGA National Resort and Spa offers 339 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with pay movies. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:30 AM.

PGA National Resort and Spa has a restaurant on site.

Bar 91 - Onsite sports bar. Open daily.

Wave Bar and Grill - Onsite restaurant. Open daily.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a golf course, outdoor tennis courts, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 32 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 32
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay (maximum USD 225 per stay)
  • Maximum 2 per room (weight limit: 30 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.64 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay (maximum USD 225 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • National PGA
  • National Resort
  • PGA National Palm Beach Gardens
  • PGA National Resort
  • PGA National Resort Palm Beach Gardens
  • PGA Resort
  • Pga National Hotel Palm Beach Gardens
  • PGA National
  • PGA National Resort Spa
  • PGA National Resort Spa
  • Pga National Spa Palm Gardens
  • PGA National Resort and Spa Resort
  • PGA National Resort and Spa Palm Beach Gardens
  • PGA National Resort and Spa Resort Palm Beach Gardens

You should know

  • Pool access available from 9:30 AM to 10:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.