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4.3 out of 5

"Poor signage and directions. " More

By a verified traveler on Wed 11 May 2022

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Hotel Description

4-star spa hotel near Harrahs Cherokee Casino

In Cherokee

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Harrahs Cherokee Casino and within 3 miles (5 km) of Santa's Land Family Theme Park and Zoo. Oconaluftee Islands Park and Eastern Cherokee Agency are also within 2 miles (3 km).

Casino, fitness center

This hotel features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 10 restaurants.

Luxury Room, 1 King Bed, Non Smoking (Creek)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$105* Per night/room Jul 7 - Jul 8

Premium Room, 1 King Bed, Non Smoking (Soco)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 2 Queen Beds, Smoking (Soco)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking (Mountain)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Non Smoking (Soco)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Non Smoking (Mountain)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harrah's Cherokee Casino Resort ratings based on 51 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Harrah's Cherokee Casino Resort

Everyone (20) Couples (21) Family (12)
4 out of 5
Poor signage and directions.

Posted by on May 11, 2022

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5 out of 5
What a wonderful stay! We enjoyed it so much that we will definitely be back! Great property and what an EXCELLENT staff! Thank you Harrah's!!

Posted by on Apr 20, 2022

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4 out of 5
I like the valet parking the staff were very friendly

Posted by on Apr 16, 2022

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5 out of 5
Fun time

Posted by on Apr 13, 2022

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5 out of 5
Beautiful place- extremely clean hotel very friendly staff.

Posted by on Apr 9, 2022

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5 out of 5
Enjoyed our stay very much. Could use more selections for meals.

Posted by on Mar 31, 2022

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4 out of 5
All staff members were well focused on customer! Directions to all places was poorly detailed in brochures and thank goodness, staff knew where to send us.

Posted by on Mar 26, 2022

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3 out of 5
The property is beautiful. At check-in they had lamps on the front desk that were super dusty which was surprising since that’s the first place guests go when they arrive. Not a great first impression at all. Housekeeping should add the front desk area to the cleaning schedule

Posted by on Mar 22, 2022

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5 out of 5
Better maps of the buildings.

Posted by on Mar 13, 2022

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5 out of 5
The room was large and bed were very comfortable. It was very quiet. I was pleasantly surprised there was a whirlpool tub. The bathroom was extremely large and spacious.

Posted by on Mar 10, 2022

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About the Harrah's Cherokee Casino Resort

Location 777 Casino Drive, Cherokee, NC 28719

Property Features

Harrah's Cherokee Casino Resort offers its guests a full-service spa, an indoor pool, and a fitness center. There are 10 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A casino, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Harrah's Cherokee Casino Resort. Self parking is free. Smoking is allowed in designated areas at this 4-star Cherokee hotel.

  • 1108 guestrooms or units
  • 21 levels
  • 10 dining venues
  • 2 coffee shops
  • 21000 sq ft of conference space
  • 1951 sq m of conference space
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Harrah's Cherokee Casino Resort offers 1108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:30 AM.

Ruth's Chris Steak House - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Brio Tuscan Grille - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Selu Garden Café - This café serves breakfast, brunch, and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Spa Services

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Weight limit: 50 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.88 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 per person (approximately)
  • Pet fee: USD 75 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrah's Cherokee Casino Resort
  • Harrah's Cherokee Casino
  • Harrah's Cherokee
  • Harrahs Cherokee Nc
  • Harrahs Cherokee Hotel
  • Harrahs Hotel Cherokee Nc
  • Cherokee Harrahs
  • Harrahs Casino Cherokee Nc
  • Harrahs Cherokee Casino Hotel
  • Harrah's Cherokee Casino
  • Harrah's Cherokee Casino Resort Hotel
  • Harrah's Cherokee Casino Resort Cherokee
  • Harrah's Cherokee Casino Resort Hotel Cherokee

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.