"Staff was nice, rooms were very clean " More
In shopping district
You'll find Great Smoky Mountains National Park and Harrahs Cherokee Casino within 3 miles (5 km) of this Cherokee hotel. Oconaluftee Islands Park and Smokey Mountain Gold & Ruby Mine are also within 2 miles (3 km).
An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A picnic area and a safe deposit box are also provided.
Mar 22, 2023 by Great Smokies Inn
Thank you for the feedback Nova! Please come stay with us again soon!
Mar 13, 2023 by Great Smokies Inn
Thank you! Look forward to seeing you again really soon!
Mar 3, 2023 by Great Smokies Inn
Thank you for the wonderful review! Definitely will share with the entire team! Hope to see you again really soon!
Feb 10, 2023 by Amanda
We regret we did not meet your expectations. I have reviewed our shortcomings with our housekeeping team. Thank you for bringing this to our attention.
Feb 1, 2023 by Great Smokies Inn
Thanks for letting us know about your stay. We are currently repairing some water lines that were damaged during the recent freeze so we can get all 4 ice machines up and running for guests. Glad our service team were helpful!
Jan 25, 2023 by Great Smokies Inn
Thanks, Joseph for all the positive kind words about your recent stay at the hotel. We hope you visit us again soon.
Jul 22, 2022 by Great Smokies Inn
Thank you for the review of the town.
As a guest of Great Smokies Inn Cherokee, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. The business-friendly Great Smokies Inn Cherokee also features a picnic area, coffee/tea in a common area, and laundry facilities. Self parking is free. This Cherokee hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Great Smokies Inn Cherokee offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available.