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4.5 out of 5

"Staff was nice, rooms were very clean " More

By a verified traveler on Mon 27 Mar 2023

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Hotel Description

Hotel near Great Smoky Mountains National Park in Cherokee

In shopping district

You'll find Great Smoky Mountains National Park and Harrahs Cherokee Casino within 3 miles (5 km) of this Cherokee hotel. Oconaluftee Islands Park and Smokey Mountain Gold & Ruby Mine are also within 2 miles (3 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A picnic area and a safe deposit box are also provided.

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Apr 11 - Apr 12

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Great Smokies Inn Cherokee ratings based on 39 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Great Smokies Inn Cherokee

Everyone (16) Couples (8) Family (11)
5 out of 5
Staff was nice, rooms were very clean

Posted by on Mar 27, 2023

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5 out of 5
Loved everything. Was a pleasant experience.

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 22, 2023 by Great Smokies Inn

Thank you for the feedback Nova! Please come stay with us again soon!

5 out of 5
Great stay as always!!

Posted by on Mar 13, 2023

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Comment from Hotel Management

Mar 13, 2023 by Great Smokies Inn

Thank you! Look forward to seeing you again really soon!

5 out of 5
This was our second stay and it didn’t fail to deliver. Comfortable, affordable rooms and staff who know the art of customer service and welcoming.

Posted by , from BLAIRSVILLE on Mar 3, 2023

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Comment from Hotel Management

Mar 3, 2023 by Great Smokies Inn

Thank you for the wonderful review! Definitely will share with the entire team! Hope to see you again really soon!

4 out of 5

Posted by on Feb 12, 2023

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3 out of 5
This property is quiet and the staff are incredibly friendly, overall our stay was just fine. The room could have been a little cleaner i.e. Upon arrival we found hair in bathtub, and the carpet could have been vacuumed better. Not horrible, we just rinsed the tub ourselves.

Posted by on Feb 7, 2023

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Comment from Hotel Management

Feb 10, 2023 by Amanda

We regret we did not meet your expectations. I have reviewed our shortcomings with our housekeeping team. Thank you for bringing this to our attention.

5 out of 5
It was hard to find a ice machine, but spoke to several of the staff. They were all extremely pleasant, and the pool looks great for warmer weather!

Posted by on Jan 29, 2023

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Comment from Hotel Management

Feb 1, 2023 by Great Smokies Inn

Thanks for letting us know about your stay. We are currently repairing some water lines that were damaged during the recent freeze so we can get all 4 ice machines up and running for guests. Glad our service team were helpful!

5 out of 5
The room was clean. Temp was already comfortable upon arrival. Plenty of available parking. Coffee area was stocked full and available in lobby. Staff was friendly. Will be a return customer.

Posted by on Jan 24, 2023

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Comment from Hotel Management

Jan 25, 2023 by Great Smokies Inn

Thanks, Joseph for all the positive kind words about your recent stay at the hotel. We hope you visit us again soon.

5 out of 5

Posted by on Oct 20, 2022

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3 out of 5
Cherokee is a lovely town. I wish I had more time to explore.

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 22, 2022 by Great Smokies Inn

Thank you for the review of the town.

About the Great Smokies Inn Cherokee

Location 1636 Acquoni Rd, Cherokee, NC 28719

Property Features

As a guest of Great Smokies Inn Cherokee, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. The business-friendly Great Smokies Inn Cherokee also features a picnic area, coffee/tea in a common area, and laundry facilities. Self parking is free. This Cherokee hotel is smoke free.

  • 151 guestrooms or units
  • 2 levels
  • 4 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Great Smokies Inn Cherokee offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Ziplining nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 20
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Great Smokies Inn
  • Magnuson Great Smokies
  • Magnuson Hotel Great Smokies
  • Magnuson Hotel Great Smokies Inn
  • Magnuson Hotel Smokies Inn
  • Magnuson Smokies
  • Smokies
  • Great Smokies Inn Cherokee
  • Great Smokies Cherokee
  • Great Smokies
  • Great Smokies Inn Cherokee Hotel
  • Great Smokies Inn Cherokee Cherokee
  • Great Smokies Inn Cherokee Hotel Cherokee

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 10:00 PM.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.