In entertainment district
Stay at this Cherokee hotel and you'll be within half a mile (1 km) of Harrahs Cherokee Casino and 2 miles (3 km) of Oconaluftee Islands Park. Eastern Cherokee Agency and Cherokee Welcome Center are also within 2 miles (3 km).
Free perks
A seasonal outdoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A fireplace in the lobby is provided and the front desk is staffed around-the-clock.
Jun 12, 2023 by GM
Thank you for the review. We are pleased to hear you enjoyed your stay with us. We look forward to seeing you again in the near future
Feb 20, 2023 by GM
Thank you for the review. We are sorry to hear you did not find the beds comfortable. All of the beds are new and most people find them comfortable. We apologize that you did not find them comfortable and for any inconvenience this caused during your stay. We hope you will give us another opportunity to prove our guest comfort and satisfaction is our number one priority
Jan 17, 2023 by GM
Thank you for the review. We are pleased to hear you enjoyed your stay with us. We hope to see you again soon.
Nov 14, 2022 by GM
Thank you for the review. We are pleased to hear you enjoyed your stay with us. We look forward to seeing you again soon.
Sep 19, 2022 by GM
Thank you for the review. We are pleased to hear you enjoyed your stay with us. We look forward to seeing you again soon.
Sep 1, 2022 by GM
Thank you for the review. We are pleased to hear you enjoyed your stay with us. We look forward to seeing you on your next trip to Cherokee.
Aug 26, 2022 by GM
Thank you for the review. We are pleased to hear you enjoyed your stay with us. We hope to see you again soon on your next trip to Cherokee.
May 16, 2022 by GM
Thank you for the review. We are sorry to hear you did not enjoy your stay with us. Most people enjoy the hotel and the breakfast and compliment us on the clean rooms. We understand that you have many accommodation choices when you come to Cherokee. We apologize for any inconvenience this caused during your stay. We hope that you give us another opportunity to prove that our guest comfort and satisfaction is our number one priority.
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Cherokee Grand Hotel. Self parking is free. This Cherokee hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a seasonal outdoor pool.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.