In entertainment district
Stay at this Cherokee hotel and you'll be within half a mile (1 km) of Harrahs Cherokee Casino and 2 miles (3 km) of Oconaluftee Islands Park. Eastern Cherokee Agency and Cherokee Welcome Center are also within 2 miles (3 km).
Free perks
A seasonal outdoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A fireplace in the lobby and a safe deposit box are also provided.
Free WiFi, comfy beds
The 90 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.
Oct 20, 2020 by GM
Thank you for the review. We are pleased to hear that you enjoyed your stay with us. Hope to see you again soon.
Oct 14, 2020 by GM
CEYA Thank you for the review. We are pleased to hear that you enjoyed your stay with us. Hope to see you again soon.
Oct 7, 2020 by GM
Thank you for the review. We are sorry to hear about the smell of the cig-smoke. We do allow people to smoke outside but not on the inside. If someone was smoking in the rooms we charge the 150.00 fee for the extra cleaning. Please in the future bring the issue to our attention and we will address it immediately. Hope to see you again soon.
Jun 2, 2020 by GM
Jesse Thank you for the review. The hotel will be a lot nicer once we are finished with the renovations. Hope to see you again soon.
Jan 3, 2020 by GM
Thank you for the review. We are sorry to hear that you did not enjoy your stay with us. We are in the process of starting a renovation and all of the rooms will be complete renovated with all new furniture and bedding. Thanks again for staying with us, we truly appreciate. We hope that you will give us another opportunity to prove that our guest comfort and satisfaction is our number one priority.
Jan 1, 2020 by GM
Thank you for the review. We are pleased to hear that you enjoyed your stay with us. We apologize about the curtains. We are planning a renovation and all of the drapes will be replaced. Hope to see you again soon.
Dec 10, 2019 by GM
Thank you for the review. Hope to see you again soon.
Dec 7, 2019 by GM
Thank you for the review. Hope to see you again soon
Dec 3, 2019 by GM
Thank you for the review. We are pleased to hear that you enjoyed your stay with us. We are sorry to hear that the bathtub was not cleaned properly. This will be addressed with the housekeeping staff.Hope you give us another opportunity to prove that our guest comfort is our number one priority.
Nov 30, 2019 by GM
Thank you for the review. We are pleased to hear that you enjoyed your stay with us. Hope to see you again soon.
Free breakfast is available daily. WiFi is free in public spaces. Cherokee Grand Hotel also features a seasonal outdoor pool, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free. This Cherokee hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.