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4.4 out of 5

"Front desk staff is very very friendly, breakfast was awesome. The pool was nice, the only negative of the trip was that the fitness center was not op ... " More

By a verified traveler on Mon 31 Jan 2022

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Hotel Description

Hotel near Harrahs Cherokee Casino in Cherokee

In Cherokee

Stay at this Cherokee hotel and you'll be within half a mile (1 km) of Harrahs Cherokee Casino and 2 miles (3 km) of Oconaluftee Islands Park. Eastern Cherokee Agency and Cherokee Welcome Center are also within 2 miles (3 km).

Casino, fitness center

A casino and an indoor pool are featured at this smoke-free hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the gym and free perks like continental breakfast and free self parking.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$112* Per night/room Sep 5 - Sep 6

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairfield Inn Suites by Marriott Cherokee ratings based on 39 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn Suites by Marriott Cherokee

Everyone (18) Couples (5) Family (5)
1 out of 5
The staff was horrible. I was not allowed to check in until 5:00. I missed a part of a meeting that I was there to attend. The staff had no care for my schedule.

Posted by , from statesville on Apr 25, 2022

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Comment from Hotel Management

Apr 25, 2022 by Candice

I do apologize for the inconvenience you may have experienced during your stay. I will pass this review along to my Front Desk Supervisor and will work to make sure issues like this do not occur in the future.

5 out of 5
Front desk staff is very very friendly, breakfast was awesome. The pool was nice, the only negative of the trip was that the fitness center was not open. Rooms were very clean

Posted by on Jan 31, 2022

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3 out of 5

Posted by on Oct 28, 2021

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3 out of 5

Posted by on Oct 28, 2021

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5 out of 5

Posted by on Oct 25, 2021

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5 out of 5
Location great! Service great! Rooms great! Will stay again

Posted by on Oct 3, 2021

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4 out of 5
Across the street from the casino. The bed was not comfortable.

Posted by on Oct 2, 2021

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5 out of 5

Posted by on May 13, 2021

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Comment from Hotel Management

May 24, 2021 by Sandra

Thank you for your positive feedback. We are glad you enjoyed your stay.

4 out of 5
Location for the Casino is terrific. Breakfast was standard and acceptable. They are still hung up on masks even for people with vax. Whatever. My biggest 2 disappointments - I always loved the pillows at a Fairfield. I traveled a lot in a job I had and chose Fairfield when available for the pillows. These, like two coconuts. Aweful. And the mattress? I hate sweating on a rubber mattress. Not mattress/boxprings, but a plastic foam pad to sweat on. Won't be back -even if they finish the renovation from the water damage.

Posted by on May 9, 2021

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Comment from Hotel Management

May 11, 2021 by Sandra

We appreciate your feedback. We apologize for any guest issues you had to endure during your stay.

5 out of 5
.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Sandra

Thank you for your positive feedback. We are glad you enjoyed your stay.

About the Fairfield Inn Suites by Marriott Cherokee

Location 568 Paint Town Road, Cherokee, NC 28719

Property Features

Fairfield Inn Suites by Marriott Cherokee offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A casino, barbecue grills, and a picnic area are also featured at the business-friendly Fairfield Inn Suites by Marriott Cherokee. Self parking is free. This Cherokee hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Casino
  • Deli
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn Suites by Marriott Cherokee offers 100 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. This Cherokee hotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Newspapers (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.5 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Fairfield Inn Suites Cherokee
  • Fairfield Inn Suites Marriott Cherokee
  • Fairfield Inn Suites Marriott Hotel Cherokee
  • Marriott Cherokee
  • Fairfield Inn Suites Marriott Cherokee Hotel
  • Fairfield Inn Suites by Marriott Cherokee Hotel
  • Fairfield Inn Suites by Marriott Cherokee Cherokee
  • Fairfield Inn Suites by Marriott Cherokee Hotel Cherokee

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.