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4.3 out of 5

"Staff was very helpful and friendly. They could go a little lighter on the room freshener. " More

By a verified traveler on Thu 31 Aug 2023

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Hotel Description

Hotel near Harrahs Cherokee Casino in Cherokee

In Cherokee

Stay at this Cherokee hotel and you'll be within half a mile (1 km) of Harrahs Cherokee Casino and 2 miles (3 km) of Eastern Cherokee Agency. Oconaluftee Islands Park and Cherokee Welcome Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A snack bar/deli, a picnic area, and express check-out are also on offer.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$117* Per night/room Oct 10 - Oct 11

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairfield Inn Suites by Marriott Cherokee ratings based on 41 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn Suites by Marriott Cherokee

Everyone (22) Couples (5) Family (8)
5 out of 5
Staff was very helpful and friendly. They could go a little lighter on the room freshener.

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 1, 2023 by Will

Charles,Thanks for taking the time to provide us with some feedback.We're happy to hear that you had a pleasant experience with our staff and will be sure to pass along your compliment to the appropriate departments.We will also take your feedback regarding the air freshener in our guest rooms into consideration and use this information to further provide guests with a pleasant stay. Thanks, and we hope to see you again in the future!

2 out of 5
Was down the whole weekend. No tv no WiFi

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 21, 2023 by KC

I'm sorry to hear about the disruption to your stay due to the TV issues. This is certainly not the experience we intend to provide our guests. Your comfort and satisfaction are important to us, and I apologize for any inconvenience this may have caused. We have resolved the issue with our TV provider. Thank you for bringing this to our attention. We hope you will give us another opportunity if your travels bring you back to Cherokee.

5 out of 5
The front desk staff was really friendly and helpful. Hotel property was clean and maintained

Posted by on Apr 1, 2023

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2 out of 5

Posted by on Jan 16, 2023

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5 out of 5
Very clean and lovely staff.

Posted by on Dec 27, 2022

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5 out of 5
Property was closer to the Casino then the hotel in the casino

Posted by on Oct 1, 2022

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5 out of 5

Posted by on Sep 21, 2022

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1 out of 5
The staff was horrible. I was not allowed to check in until 5:00. I missed a part of a meeting that I was there to attend. The staff had no care for my schedule.

Posted by , from statesville on Apr 25, 2022

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Comment from Hotel Management

Apr 25, 2022 by Candice

I do apologize for the inconvenience you may have experienced during your stay. I will pass this review along to my Front Desk Supervisor and will work to make sure issues like this do not occur in the future.

5 out of 5
Front desk staff is very very friendly, breakfast was awesome. The pool was nice, the only negative of the trip was that the fitness center was not open. Rooms were very clean

Posted by on Jan 31, 2022

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3 out of 5

Posted by on Oct 28, 2021

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About the Fairfield Inn Suites by Marriott Cherokee

Location 568 Paint Town Road, Cherokee, NC 28719

Property Features

Fairfield Inn Suites by Marriott Cherokee offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Fairfield Inn Suites by Marriott Cherokee also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This Cherokee hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn Suites by Marriott Cherokee offers 100 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. This Cherokee hotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Newspapers (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Fairfield Inn Suites Cherokee
  • Fairfield Inn Suites Marriott Cherokee
  • Fairfield Inn Suites Marriott Hotel Cherokee
  • Marriott Cherokee
  • Fairfield Inn Suites Marriott Cherokee Hotel
  • Fairfield Inn Suites by Marriott Cherokee Hotel
  • Fairfield Inn Suites by Marriott Cherokee Cherokee
  • Fairfield Inn Suites by Marriott Cherokee Hotel Cherokee

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.