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"Nice hotel, friendly staff. Clean rooms. Pillows are as flat as pancakes. " More

By a verified traveler on Mon 03 Jul 2017

Hotel Description

3.5-star hotel near Lake Charles Civic Center

On lake

Within 6 miles (10 km) of this Westlake hotel, you'll find Lake Charles Civic Center and Lake Charles Convention and Visitors Bureau. Children's Museum Lake Charles and North Beach Interstate 10 are also within 6 miles (10 km).

Casino, spa tub

This hotel features a casino, a nightclub, and 3 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the fitness center and perks like free self parking.

Free WiFi, comfy beds

In addition to flat-screen TVs with cable channels, the 253 guestrooms offer free WiFi and pillowtop beds. Room service, coffee/tea makers, and free local calls are also available.

Junior Suite, 2 Queen Beds Non-Smoking (At the Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Nov 13 - Nov 14

Junior Suite, 2 Queen Beds Smoking (At the Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite Non-Smoking (At the Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Smoking (At the Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Isle of Capri Casino Hotel Lake Charles ratings based on 33 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Isle of Capri Casino Hotel Lake Charles

Everyone (16) Couples (1) Family (1)
4 out of 5
At first the room looked and smelled clean. But after looking closer there was soda spilled on the side of the dresser. Looks like it wasn’t dusted in a while. Looks like there was some mold in the shower. Liked the garden tub in the room.

Posted by on Oct 21, 2019

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4 out of 5

Posted by on Jul 4, 2019

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5 out of 5

Posted by on Apr 22, 2019

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5 out of 5

Posted by on Feb 10, 2019

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1 out of 5
Room was filthy bed uncomfortable smoke free room smelled of smoke,have never seen a carpet with that many stains.

Posted by on Jan 11, 2019

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5 out of 5

Nice weekend

Nice hotel, friendly staff. Clean rooms. Pillows are as flat as pancakes.

Posted by on Jul 3, 2017

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Comment from Hotel Management

Jul 5, 2017 by Guest Services Manager

Thanks for staying with us at the Isle of Capri. We're so happy to hear that you had a positive experience in your room and with our staff. We appreciate your feedback about your pillows. We hope to see you again soon!

4 out of 5

Nice hotel close to casino

The Isle of Capri Tower hotel has nice large rooms with great beads. Room is large, has big TV, and a super large bath with tub and separate walk in shower. Rooms are close to casino. Hotel could use another full service cafe.

Posted by , from Houston on Jul 1, 2017

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Comment from Hotel Management

Jul 5, 2017 by Guest Services Manager

Hi LB. Thank you for taking the time to review the Isle of Capri. We are so happy that you enjoyed your stay and were comfortable in your room. We hope you had a fun time during your visit to Lake Charles.

3 out of 5
Was placed in a separate building. Staff kinda rude.

Posted by on Apr 10, 2017

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Comment from Hotel Management

Apr 13, 2017 by General Manager

Hi there, we appreciate you choosing to stay with us. However, service is very important to us, so we will continue to work to make sure our team is welcoming all our guests. Please know that your feedback will be seen and addressed. We hope to host you again.

1 out of 5

DISGRUNTLED,DESPAIRED,DISGUSTED

First, I THOUGHT I was STAYING INSIDE HOTEL, BUT I WAS STAYING IN A HOTEL NEXT TO CASINO, BUT WAS NEVER TOLD ABOUT THIS UNTO MY ARRIVAL, DUE TO INCLEMENT WEATHER I HAD TO WALK IN THE RAIN BECAUSE THEY DIDN'T HAVE A COVERED CROSSWALK. ALSO THEY DIDN'T HAVE A LUGGAGE CARRIER OR ANYONE TO ASSIST WITH LUGGAGE, STAFF DIDNT WANT TO GIVE TOWELS. I FEEL I WAS RIPPED OFF, TRAVELOCITY IS OFFERING GOOD PRICES BUT THE HOTEL ISNT TREATING THE CUSTOMER FAIRLY

Posted by , from S. PENSACOLA on Mar 15, 2017

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Comment from Hotel Management

Mar 20, 2017 by General Manager

Hi Veronica, we appreciate you leaving some feedback for us. We'll pass this along for you. Please know that it will be seen and addressed. We do hope the room was clean and well-serviced. Thank you for your time.

5 out of 5
Very comfortable and clean All staff was very nice!!!!

Posted by on Mar 1, 2017

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Comment from Hotel Management

Mar 6, 2017 by General Manager

Thanks for the feedback! We're happy to hear that your say went well. We hope our staff was available and attentive for you. We look forward to hosting you again soon!

About the Isle of Capri Casino Hotel Lake Charles

Location 100 Westlake Ave, Westlake, LA 70669

Property Features

Isle of Capri Casino Hotel Lake Charles offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 11 square feet (0 square meters). A casino, a nightclub, and a terrace are also featured at the business-friendly Isle of Capri Casino Hotel Lake Charles. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star Westlake hotel.

  • 253 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 11 sq ft of conference space
  • 0 sq m of conference space
  • Casino
  • Nightclub
  • Bar or lounge
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Lake Charles, LA (LCH-Lake Charles Regional) (18.8 km / 11.7 mi)
  • Train station: Lake Charles Station (5.9 km / 3.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Isle of Capri Casino Hotel Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Westlake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Otis and Henrys - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Famers pick Buffet - This buffet restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Tradewinds Marketplace - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare.

Room service is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Cribs (infant beds) are available for USD 15 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 9.22 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Faxes
  • In-room coffee
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room microwave fee: USD 15.00 per day
  • Crib (infant bed) fee: USD 15 per day
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Isle Capri
  • Isle Capri Hotel
  • Isle Capri Hotel Lake Charles
  • Isle Capri Lake Charles
  • Isle Lake Charles
  • Isle Of Capri Westlake
  • Isle Capri Casino Hotel Lake Charles Westlake
  • Isle Capri Casino Hotel Lake Charles
  • Isle Capri Casino Lake Charles Westlake
  • Isle Capri Casino Lake Charles
  • Isle of Capri Casino Hotel Lake Charles
  • Isle Of Capri Lake Charles
  • Isle Of Capri Casino Charles
  • Isle of Capri Casino Hotel Lake Charles Hotel
  • Isle of Capri Casino Hotel Lake Charles Westlake
  • Isle of Capri Casino Hotel Lake Charles Hotel Westlake
  • Isle Of Capri Casino Charles
  • Isle of Capri Casino Hotel Lake Charles Hotel
  • Isle of Capri Casino Hotel Lake Charles Westlake
  • Isle of Capri Casino Hotel Lake Charles Hotel Westlake

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Lake-Charles-Hotels-Isle-of-Capri-Casino-Hotel-Lake-Charles.h4120147-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.