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Smart City Apartments - Spitalfields

4.0 star property
4-star apartment near Tower of London

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Coffee/tea maker, full-size fridge, microwave, stovetop
Combined shower/tub, free toiletries, towels
Apartment, 2 Bedrooms | Living area | Flat-screen TV
2 bedrooms, iron/ironing board, WiFi (free)
Property grounds

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
12 Widegate Street, London, England, E1 7HP
  • Place, Financial District
    ‪1 min walk‬
  • Place, Old Spitalfields Market
    ‪3 min walk‬
  • Place, Liverpool Street
    ‪3 min walk‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Room amenity

Apartment, 2 Bedrooms

  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom

2 bedrooms, iron/ironing board, WiFi (free)

Apartment, 1 Bedroom

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

2 bedrooms, iron/ironing board, WiFi (free)

Apartment, 1 Bedroom

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

2 bedrooms, iron/ironing board, WiFi (free)

Apartment, 2 Bedrooms

  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre apartment, you'll find Liverpool Street and Brick Lane. Tower of London and Tower Bridge are also within 2 miles (3 km).
View more Apartments in LondonOpens in a new window

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Old Spitalfields Market - 3 min walk - 0.2 miles
  • Liverpool Street - 3 min walk - 0.2 miles
  • Brick Lane - 7 min walk - 0.4 miles
  • Tower of London - 12 min walk - 0.7 miles

Getting around

  • Liverpool Street Station - 5 min walk
  • Liverpool Street Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Woodin's Shades - ‬2 min walk
  • ‪PizzaExpress - ‬2 min walk
  • ‪Dirty Dicks - ‬1 min walk
  • ‪Store Street Espresso - ‬2 min walk
  • ‪Ottolenghi Spitalfields - ‬1 min walk

About this property

Smart City Apartments - Spitalfields

4-star apartment near Tower of London
Public spaces have free WiFi.
  • 2 guestrooms or units
Smart City Apartments - Spitalfields offers 2 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • 2 bedrooms

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer

Pets

  • No pets allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in fee: GBP 25 for check-in after 10 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests will receive check-in instructions prior to their arrival.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 25 for check-in after 10 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.

The deposit amount varies with accommodation type and/or season. Funds are released 7 days after check-out, pending inspection of the accommodation for damages.
There is a charge of 25 GBP per hour for early check-ins (subject to availability). Late check-ins are charged at 25 GBP (subject to availability, to be paid on arrival in cash).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Smart City Apartments Spitalfields Apartment London
Smart City Apartments Spitalfields Apartment
Smart City Apartments Spitalfields London
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Smart City Apartments Spitalfields
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London Smart City Apartments - Spitalfields Apartment
Apartment Smart City Apartments - Spitalfields
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Smart City Apartments
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Smart City Apartments - Spitalfields Apartment
Smart City Apartments - Spitalfields Apartment London

Frequently asked questions

How close is Smart City Apartments - Spitalfields to the airport?

Smart City Apartments - Spitalfields is 6.5 mi (15-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Smart City Apartments - Spitalfields have an airport shuttle?

Airport shuttle services are not available at Smart City Apartments - Spitalfields.

Does Smart City Apartments - Spitalfields offer free breakfast?

Smart City Apartments - Spitalfields does not offer free breakfast.

Is there a casino at Smart City Apartments - Spitalfields?

No, there is no casino at this apartment.

What time is check-in at Smart City Apartments - Spitalfields?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Is there free parking at Smart City Apartments - Spitalfields?

Free parking is not available at this apartment.

Does Smart City Apartments - Spitalfields have a pool?

Smart City Apartments - Spitalfields does not have a pool.

Does Smart City Apartments - Spitalfields have a spa?

There are no spa services available at this apartment.

How close is Smart City Apartments - Spitalfields to downtown London?

Smart City Apartments - Spitalfields is 2.3 mi away from London.

Smart City Apartments - Spitalfields Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 5 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

5.2/10

Cleanliness

3.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

anne

Liked: Room comfort

Good location apartment , a few repairs needed.

The apartment was in a good location near to Liverpool Street station and lots of bars restaurants of Spitalfields. The 2 bedroom was large and comfortable however not very well maintened. 2 lamps did not work, 1 toilet did not flush and 1 toilet seat was broken. Limited cups in the kitchen but it had good kitchen facilities. So overall basic comfortable and large accommodation in good location.
Verified

6/10 Okay

Robert

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Difficult to gain entry and needs some work on it

We booked both the available rooms for a business trip in London. A double apartment and a single. It was difficult to gain entry with their being no concierge or up front instructions. Just a number to call which I did as I got to the property. I was then given very slow instructions of how to gain entry, but only once Id agreed to hand over further credit card details for a "deposit". Once in, the place felt modern and clean. Unfortunately, a toilet seat was broke in both apartments, one of the showers wouldnt drain and had no where to hang the shower head (see picture). Upon further inspection, the place needed some paintwork doing, no toiletries were provided and you could constantly hear a broken toilet flushing. The location is excellent if you work in the city but there are much better apartments available in the area
Verified

6/10 Okay

Freddy

Disliked: Cleanliness, staff & service, property conditions & facilities

Ingen winduer til gaden

Lejlighed fremstår lidt nuset,toiletbrættet itu,mangler i køkken kun en kasserolle,dårlig info angående nøjler og depositum.Med venlig hilsen Marianne og Freddy Fra København.
Verified

6/10 Okay

Clare

Liked: Cleanliness, property conditions & facilities

Flat in bustling area. Plenty of bars & Restaurant

Arrived early evening, and flat was surrounded by drinkers as we were above a pub. It was a cacophony of noise, but after shutting all the windows, was not too bad. There were a few niggles. No toilet paper, or any soap provided. Bedside lights in both bedrooms not working, and a remote control in one of the bedrooms was missing. The bathroom was so dark, I was guessing as too how much makeup I was putting on! But the apartment was clean and in a good location and we had some excellent meals out. All very small complaints, easily sorted.
Verified

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No sleep and needs maintenance.

Although the flat is modern, it is need of lots of maintenance. It is located above a pub. Music and loud drunk people throughout the whole night, then delivery trucks start in the early morning. Had to push homeless people off step to get out in the morning.Stayed 5 nights without much sleep. No response from the company managing the flat. Had an emergency at 8 in morning, kitchen door broken and locked traveling partner in. Emergency number had a message to call emergency number. Many more issues, texted Smart City Apartments with maintenance issues, but got no response. Would never stay there again and would not recommend it.
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Not sure we would stay again!

Upon arrival it was very difficult to find but when we did eventually find it we phoned up to make a payment so we could get the code and keys for the flat. It was all a bit unprofessional and I was put on hold for over 10 minutes while they set up the payment (why it took so long I don't know!) Once we got in the flat the cleaner was over 50 minutes later finishing preparing the flat and was still finishing while we waited in there. The floor was still wet and after 2 minutes of waking around by white socks were black from how first the floor was (see photos). We also found the flat lacked some essentials such as normal glasses (only wine glasses available) and there was also no toilet roll!! Okay so now the bad is out the way the flat itself was really lovely, modern and light and in a great location. The price was very good for the night, especially for the location. Not sure I would stay again but for the price it wasn't too bad
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL MISTAKE

This was an awful experience! We did not receive information on how to access the apartment. When I was finally able to get someone to answer the phone (hours before arrival) I was told that my booking was not confirmed bc they had not received payment from Hotels.com. They then told ME to call Hotels.com which I did and payment issue resolved. I was then told that someone would be there to help us at check-in. They asked what time we would be checking in and I told them 3pm. I was told not to worry, someone would be there. We get to the apartment and there's no one there AND no one answering the phone AND the voice mail is full. We are standing on the street with 2 small kids and all our luggage for almost 2 hours! It's 40 degrees and raining! We finally get in touch with the manager and he said he was out to get something to eat. He then tells us to call back in 5 minutes for access information. We call back and are told to give him 5 more minutes -call back. When we finally get into the apartment it is not clean - visible dust and dirt on all surfaces. The bedroom is so small you can barely walk to get to the other side of the bed. We couldn't sleep for the noise from the bars until 2am. If you want a quiet, clean room and good service - SKIP THIS PLACE!!