Grand Mercure Kuala Lumpur Bukit Bintang

4.0 star property
4-star Art Deco hotel near Jalan Alor

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Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang

Lobby
Front of property - evening/night
Newly Renovated - Executive King Room | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (MYR 48 per person)
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Place, Petronas Twin Towers
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Kuala Lumpur

Bukit Bintang stay.Within a 15-minute walk of this Bukit Bintang hotel, you'll find Jalan Alor and Pavilion Kuala Lumpur. Petaling Street and Kuala Lumpur Tower are also within 2 miles (3 km).

What's nearby

  • Jalan Alor - 3 min walk - 0.2 miles
  • Petaling Street - 10 min walk - 0.6 miles
  • Pavilion Kuala Lumpur - 14 min walk - 0.8 miles
  • Kuala Lumpur Tower - 15 min walk - 0.8 miles
  • Petronas Twin Towers - 2 min drive - 1.2 miles

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Vcr - ‬2 min walk
  • ‪Bröom at Bukit Bintang - ‬3 min walk
  • ‪Dury Dury - ‬4 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬3 min walk
  • ‪Layali El Sham - ‬3 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

4-star Art Deco hotel near Jalan Alor
Grand Mercure Kuala Lumpur Bukit Bintang offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business center and 8 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Mercure Kuala Lumpur Bukit Bintang. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.

  • 325 guestrooms or units
  • 15 levels
  • 2 buildings
  • Built in 1993
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Grand Mercure Kuala Lumpur Bukit Bintang offers 325 accommodations with minibars and safes. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 28 for children
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 40-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 3 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Front desk
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 48 for adults and MYR 28 for children
  • Self parking fee: MYR 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

How close is Grand Mercure Kuala Lumpur Bukit Bintang to the airport?

Grand Mercure Kuala Lumpur Bukit Bintang is 15.6 mi (32-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Mercure Kuala Lumpur Bukit Bintang?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Kuala Lumpur Bukit Bintang on Oct 26, 2025 start from $72.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Kuala Lumpur Bukit Bintang have an airport shuttle?

Airport shuttle services are not available at Grand Mercure Kuala Lumpur Bukit Bintang.

Does Grand Mercure Kuala Lumpur Bukit Bintang offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Kuala Lumpur Bukit Bintang, but buffet breakfast is offered for a fee of MYR 48 for adults and MYR 28 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Grand Mercure Kuala Lumpur Bukit Bintang?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Kuala Lumpur Bukit Bintang?

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM.

Is there free parking at Grand Mercure Kuala Lumpur Bukit Bintang?

Free parking is not available at this hotel. Self parking is available for MYR 10 per day.

Does Grand Mercure Kuala Lumpur Bukit Bintang have a pool?

Grand Mercure Kuala Lumpur Bukit Bintang features an outdoor pool and a children's pool. The property will be renovating the pool from August 3 2025 to September 30 2025 (completion date subject to change).

Does Grand Mercure Kuala Lumpur Bukit Bintang have a restaurant?

Yes, there is a restaurant on site. The property will be renovating the dining venue(s) from August 3 2025 to September 30 2025 (completion date subject to change).

Does Grand Mercure Kuala Lumpur Bukit Bintang have a spa?

There are no spa services available at this hotel.

How close is Grand Mercure Kuala Lumpur Bukit Bintang to downtown Kuala Lumpur?

Grand Mercure Kuala Lumpur Bukit Bintang is 1.4 mi away from Kuala Lumpur.

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 115 out of 276 reviews
Rating 8 - Good. 95 out of 276 reviews
Rating 6 - Okay. 38 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 13 out of 276 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kuladipak Laxman

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Zhoharotul

Stayed 1 night in Jun 2025

8/10 Good

Manik

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025

6/10 Okay

Abdul Ghani

Liked: Cleanliness, property conditions & facilities, room comfort

Swiss Garden Bukit Bintang

Hotel readiness needs improvement for guest arrival...this include towels, electrical points not functioning etc
Stayed 2 nights in May 2025

10/10 Excellent

Basir

Liked: Cleanliness, property conditions & facilities
Spacious n clean
Stayed 1 night in May 2025

8/10 Good

Hoa Chanh, El Dorado Hills

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed this hotel and its location. We enjoyed Malaysia. Will return to this hotel again next time.
Stayed 3 nights in May 2025

8/10 Good

Chang Win

Liked: Staff & service, amenities
Overall great. Some stuff in the room is aging and perhaps they shall be,do cleaned, repaired or replaced such as bin etc.
Stayed 2 nights in May 2025

10/10 Excellent

JOHN, Norfolk

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025

4/10 Poor

Peter

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great area in Clarke Quay.
Stayed 3 nights in May 2025

10/10 Excellent

Kein Chian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to night markets
Stayed 5 nights in Apr 2025

8/10 Good

Tin

Stayed 2 nights in Mar 2025

8/10 Good

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taking too long to wait for the room ready after checked-in.
Stayed 3 nights in Feb 2025

6/10 Okay

nahed

Liked: Cleanliness, property conditions & facilities, room comfort
I have rated it OK based on sone not so pleasant experiences. Romm was very karge but nit adequately furnished. Primarily, very dark with hardly any lights. Area with mirror has absolutely no light and all LED lights very dim. Breakfast experience was terrible. Variety if foid but extremely poir setvice. Ckean dishes not available, no refills done, tea/coffee machibes run out of beans and no refills. Requested front desk to print our boarding passes. They said to send them at their email address. Sent them three times and they still never printed. New staff came and said to send again. Location very good and conveniently close to all toyrist places.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Ngunchaw

Liked: Property conditions & facilities
Nice
Stayed 9 nights in Jan 2025

8/10 Good

Sunzida

Stayed 3 nights in Jan 2025

6/10 Okay

Soon Yong

Traveled with partner
No hand soap otherwise should be ok
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centralized and really close to Jalan Alor and many other stores.
Stayed 1 night in Nov 2024