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THE FACE Suites Hotel

5.0 star property
5-star luxury aparthotel near Petronas Twin Towers
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Photo gallery for THE FACE Suites Hotel

Interior
Full-size fridge, microwave, dishwasher, electric kettle
2 restaurants, lunch, dinner served; international cuisine
Gym
2 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Dryer
  • Washer
  • Outdoor Space
  • Pool

Explore the area

View in a map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Full-size fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

  • 880 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, 1 Bedroom

  • 850 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Bedroom

  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 2 Bedrooms

  • 1325 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier | 1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Grand Premier

  • 1090 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 1 Bedroom

  • 1030 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Bedrooms

  • 1020 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Bedrooms

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms

  • 1050 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Bedrooms

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for One Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Deluxe

  • Sleeps 2

View all photos for Two Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Two Bedroom Deluxe Twin

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Twin

  • Sleeps 4

View all photos for One Bedroom Superior

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Superior

  • Sleeps 2

View all photos for Two Bedroom Superior

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Superior

  • Sleeps 4

View all photos for One Bedroom Premier

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Premier

  • Sleeps 2

View all photos for Two Bedroom Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Superior Twin

  • Sleeps 4

View all photos for One Bedroom Grand Premier

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Grand Premier

  • Sleeps 3

View all photos for One Bedroom Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Superior Twin

  • Sleeps 2

View all photos for One Bedroom Deluxe Twin

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Deluxe Twin

  • Sleeps 2

View all photos for Two Bedroom Premier

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Premier

  • Sleeps 4

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About the neighborhood

Kuala Lumpur

Heart of Kuala Lumpur.Your stay at this Golden Triangle aparthotel places you within 2 miles (3 km) of KLCC Park and Pavilion Kuala Lumpur. Berjaya Times Square and Suria KLCC Shopping Centre are also within 2 miles (3 km).
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What's nearby

  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 14 min walk - 0.8 miles
  • Pavilion Kuala Lumpur - 2 min drive - 1.2 miles

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Kak Mah Nasi Bubur Berlauk - ‬4 min walk
  • ‪Roti Canai Pak Hassan - ‬4 min walk
  • ‪The Mesh - ‬4 min walk

About this property

THE FACE Suites Hotel

5-star luxury aparthotel near Petronas Twin Towers
As a guest of THE FACE Suites Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury THE FACE Suites Hotel also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

  • 200 guestrooms or units
  • 51 levels
  • 2 dining venues
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Bar or lounge
  • Coffee shop
THE FACE Suites Hotel offers 200 air-conditioned accommodations with washers/dryers and safes. 42-inch LED televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with cable/satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2025 to September 12 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from August 19 to August 22:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at THE FACE Suites Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

How close is THE FACE Suites Hotel to the airport?

THE FACE Suites Hotel is 16 mi (37-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does THE FACE Suites Hotel have an airport shuttle?

Airport shuttle services are not available at THE FACE Suites Hotel.

Does THE FACE Suites Hotel offer free breakfast?

THE FACE Suites Hotel does not offer free breakfast.

Is there a casino at THE FACE Suites Hotel?

No, there is no casino at this aparthotel.

What time is check-in at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at THE FACE Suites Hotel?

Free parking is not available at this aparthotel. Self parking is available for MYR 40 per day, and valet parking for MYR 40 per stay.

Does THE FACE Suites Hotel have a pool?

THE FACE Suites Hotel features 2 outdoor pools and a children's pool. One of the pools is closed seasonally each year from August 19 to August 22. The pool will be unavailable from September 9 2025 to September 12 2025 (dates subject to change).

Does THE FACE Suites Hotel have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, happy hour, and light fare.

Does THE FACE Suites Hotel have a spa?

There are no spa services available at this aparthotel.

How close is THE FACE Suites Hotel to downtown Kuala Lumpur?

THE FACE Suites Hotel is 1.8 mi away from Kuala Lumpur.