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The Ritz-Carlton, Kuala Lumpur

5-star property
168 Jalan Imbi, Kuala Lumpur, 1-855-201-7819

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4.0 out of 5
Very good!
See all 1 Travelocity Reviews

"The hotel was clean and in an easy area to get around in. Very close to Pavillion mall with lots of great shopping and within walking distance to many ... " More

By Misty78, from San Diego, CA on Fri 04 Feb 2011

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Hotel Description

5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center

Heart of Kuala Lumpur

Within a 10-minute walk of this Golden Triangle hotel, you'll find Pavilion Kuala Lumpur and Berjaya Times Square. Lot 10 Shopping Centre and Prince Court Medical Centre are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the health club, bar/lounge, and limo/town car service.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 365 guestrooms also offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include minibars and premium bedding.

Executive Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, City View (Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 3 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Suite, 1 Bedroom, Non Smoking, City View (Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, Kuala Lumpur ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Ritz-Carlton, Kuala Lumpur

4 out of 5

Nice, safe hotel in Kuala Lumpur

Pros: Close restaurants, Quiet
Cons: No free Internet, Poor breakfast
The hotel was clean and in an easy area to get around in. Very close to Pavillion mall with lots of great shopping and within walking distance to many restaurants. The bed wasn't the most comfortable but not terrible, room was clean and quiet, and front desk was helpful. Don't count on seeing your 'personal butler' unless you specifically call for him/her. One plus is that the cabs they arrange for you all use their meters without questions...so we often would walk back to our hotel to get a cab elsewhere in the city just to get a reputable driver (this can be tough in KL). Overall, a nice hotel and would recommend to others.

Posted by , from San Diego, CA on Feb 4, 2011

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About the The Ritz-Carlton, Kuala Lumpur

Location 168 Jalan Imbi, Kuala Lumpur, 55100

Property Features

The Ritz-Carlton, Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 365 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 1997
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (58.2 km / 36.2 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3.2 km / 2 mi)
  • Metro station: Bukit Bintang Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Li Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Cobalt Room - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

The Patisseri - This delicatessen specializes in international cuisine and serves brunch and lunch. Open daily.

The Lobby Lounge - This lobby lounge serves lunch and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self parking fee: MYR 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Ritz-Carlton
  • Ritz-Carlton Hotel Kuala Lumpur
  • Ritz-Carlton Kuala Lumpur
  • Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ritz Carlton
  • Ritz Kuala Lumpur
  • The Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz Carlton Kuala Lumpur
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  • The Ritz-Carlton, Kuala Lumpur Hotel
  • The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
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You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.