- Check-in time starts at 3 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
The executive lounge is currently closed until further notice. Guests booked in executive rooms receive benefits (light refreshments and snacks) at the Axis lounge located in the lobby.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Contactless food service / room service is not available
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation might be required for some facilities onsite
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows regional sanitization guidelines Safe & Clean (Malaysia)
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Parking height restrictions apply
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Debit cards
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 64.00 per person (approximately)
- Fee for in-room wireless Internet: MYR 49 per night (rates may vary)
- Fee for in-room wired Internet: MYR 49 per night (rates may vary)
- Fee for wireless Internet in public areas: MYR 49 per day (rates may vary)
- Airport shuttle fee: MYR 340 per vehicle (one way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: MYR 130.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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