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4.5 out of 5

"Right in the city centre an ideal location to relax and enjoy the sights. Rooms are very clean and of good quality with secure floor access, pool over ... " More

By Cooksta, from Sydney on Mon 07 Feb 2011

Hotel Description

4.5-star hotel near Kuala Lumpur Convention Centre

Kuala Lumpur retreat

At this Kuala Lumpur City Centre hotel, you'll be well placed to visit Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre, both within a 5-minute walk. Petronas Twin Towers and KLCC Park are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a hair salon, and dry cleaning are also offered.

In-room dining

The 519 guestrooms offer 24-hour room service, free newspapers, and free bottled water. Other amenities include safes, phones, and ironing boards.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$82* Per night/room Sep 19 - Sep 20

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Plus

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe King Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impiana KLCC Hotel ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Impiana KLCC Hotel

3 out of 5

Hotel under construction.

Cons: Noisy
Overall the hotel is nice but it's currently under construction. Our room wasn't clean and the noise at 7AM was horrible.

Posted by , from USA on Feb 13, 2011

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5 out of 5

Great price and great luxury

Pros: Free breakfast, Close restaurants, Quiet
Right in the city centre an ideal location to relax and enjoy the sights. Rooms are very clean and of good quality with secure floor access, pool overlooking KL towers, and also gym. Staff were friendly and helpful, withg the breakfast with the room rate a great option with all you can eat western, and traditional Malaysian breakfest. I chose to stay there frequently now when I visit as stayed as part of a wedding function.

Posted by , from Sydney on Feb 7, 2011

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4 out of 5

Good hotel location and value

Pros: Free breakfast
Good hotel location and value. Right in city cener. Walking distance to Petronas towers and many eateries.

Posted by , from Los Angeles on Feb 3, 2011

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3 out of 5

Positive but room for improvement

My wife and I usually stay at the Mandarin Oriental in KL but we took a chance on the less expensive but equally well-located and newer Impiana. Overall, we would recommend but there is room for improvement. Strong points include: 1) convenient location opposite KL Convention Center, 2) beautiful hardwood floors in the room 3) a decent gym plus a pool that seemed to be 20m long which is Ok for lap swimming and 4) free wifi. Room for improvement included: 1) APPALLINGLY INCOMPETENT AND FRUSTRATING checkin where 4 front desk staff TOLD us to sit and wait while they figured out why they had no record of our reservation even though I had a printed copy of it, 2) while pool itself is nice, it overlooks an active construction site which rather detracts from the ambience, 3) there is no control to change channels of the single TV in the gym which is frustrating if you bike for an hour and are not a great fan of watching rugby football and prefer BBC World or CNN. I do have to compliment the duty mnager who had the balls to face me after I complained about the front desk staff. It des not excuse the incompetence but it shows that there is a manager who has some level of care and involvement in the day to day operations of the business. We would stay again IF we were told that the areas for improvement we identified had been addressed.

Posted by on Jun 2, 2009

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5 out of 5

Best 4 star Hotel i have ever stayed

What can i say? I booked this hotel because of their rave reviews. I had to give them a try and i was blown away.. This hotel is a gem! A gem waiting to be found and now i found mine and it's going to be permanently my choice when i'm in Kuala Lumpur. 1) Good service - Everyone in the hotel were spontaneous and helpful. Everyone carried a smile on their face for the 3 nights when i was there. 2) Spacious and well-equipped room - Spacious with many room amenities like plush bathrobes, plush towels, in-room safe, toiletries and flowers to brighten up my stay in their Deluxe Room. And their best quality? Their free in-room internet! Unlimited usage! 3) Good location - Opposite KLCC, 5 mins walk to Pavilion and to the rest of Bukit Bintang and 15 mins walk to Beach Club. Impiana is located right at where you eould need to go for business and shopping. 4) Great breakfast spread - Breakfast was fabulous! Every breakfast was a happy meal to start a good day. They had local food, continental and american.. Their choices of bread have a selection of almost 6 varieties! And i love their roti chanai and fish curry. The only complaint that i have was that there was no clock in the room but other than that, many compliments for this hotel! It was a truly a blessing to stay with Impiana.

Posted by on Apr 2, 2009

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5 out of 5

Excellant hotels with excellant service and excellant location

i stayed there for my business trip last month. the hotels staff were very friendly and helpful. There is an incident i can't find a car park slot but they offer to park my car. The room was big and the bed (most beautiful). i can say they are worth 5 stars.

Posted by on Apr 2, 2009

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5 out of 5

Excellent place -Money worth

The facilities are very good, specially the pool area. It is not too big, but it has a wonderful view of the Petronas towers. The Spa service is wonderful! There are very skilled and kind therapists and it is a nice place to relax. There are very good musicians in the lobby in the evenings. Breakfast buffet offers several alternatives of local and international food to select Hotel's staff is very friendly. In general is an excellent place to stay for fair price

Posted by on Jul 16, 2008

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5 out of 5

Great Value For Money!

My family and I stayed over at the Impiana KLCC during the Asia Pacific USANA Conference 2008 over at the KL Convention Centre. To my surprise, this hotel is just less then 100 meters away from the convention centre. Whilst I spent my 3 full days at the conference, my wife and 2 kids had a good time exploring the surroundings. KLCC Suria and Pavillion Shopping Centre which is like less then 5 mintues walk from the hotel, have so much to offer for shopping. When it come to eating, we would recommend the Madam Kwan's at KLCC or the Dragon-I at Pavillion. YUMMY! Food courts at both of the shoppping centres have so much varities to offer. Name it local dellights, Japanese, Korean, Western, they have it all! You be spoilt for choice!. \nThen there is the Aquaria KLCC just at tbe basement of the convention centre. Imagine seeing sharks right in the heart of the city!! My kids love the playgroung at the KLCC Park. They are all just at the Hotel door step. We enjoyed our stay very much and cantt wait to be here again during the school holidays and the KL Mega Sales!

Posted by on Apr 7, 2008

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5 out of 5

Great Hotel

I booked this hotel based on the prebious review and was not let down at all.\n\nGreat location, great service, etc. etc.\n\nOur stay was so pleasant that when they made a mistake and undercharged me I felt obliged to correct them and pay up. I haven't been to too many places over the years when I felt like doing that!

Posted by on Nov 28, 2007

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5 out of 5

Excellent Location !

Great Hotel, Great Staff, Great Value for Money and Location is fabulous.\nCheck out their Infinity pool, simply breathtaking at night with a magnificent view of the Petronas Twin Towers.\nWill definitely be back with family and friends.

Posted by on Aug 22, 2007

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Impiana KLCC Hotel. Free self parking is available.

  • 519 guestrooms or units
  • 25 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.9 km / 36.6 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3 km / 1.9 mi)
  • Metro station: KLCC Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Impiana KLCC Hotel offers 519 accommodations with complimentary bottled water and slippers. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Tonka Bean Cafe - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Lobby Lounge - This café serves breakfast, lunch, and dinner. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 02:00 PM

Check-out

  • Check-out by 12:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets and service animals are not allowed at Impiana KLCC Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Hotel Names

  • Hotel Impiana
  • Hotel KLCC
  • Impiana
  • Impiana Hotel
  • Impiana KLCC
  • Impiana KLCC Hotel
  • Impiana KLCC Hotel Kuala Lumpur
  • Impiana KLCC Kuala Lumpur
  • KLCC Hotel
  • Hotel Impiana Klcc
  • Impiana KLCC Hotel Hotel
  • Impiana KLCC Hotel Kuala Lumpur
  • Impiana KLCC Hotel Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.