Pullman Kuala Lumpur City Centre Hotel & Residences

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Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Exterior
Outdoor pool, sun loungers
Exterior
Club Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, Kuala Lumpur Convention Centre
    ‪5 min walk‬
  • Place, KLCC Park
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Club Room, 2 Twin Beds, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Apartment, 1 Bedroom (1 King bed)

9.0 out of 10
Wonderful
(7 reviews)
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

7.6 out of 10
Good
(10 reviews)
  • 1044 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Club Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Prestige Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Club Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 2163 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 1159 sq ft
  • Sleeps 3
  • 1 King Bed

Club Penthouse, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed

Regency Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Governor Suite Club Lounge Access, 1 King Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Kuala Lumpur

City center retreat .Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Pavilion Kuala Lumpur and KLCC Park. Petronas Twin Towers and Berjaya Times Square are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.3 miles
  • Kuala Lumpur Convention Centre - 5 min walk - 0.3 miles
  • KLCC Park - 7 min walk - 0.4 miles
  • Suria KLCC Shopping Centre - 9 min walk - 0.5 miles
  • Petronas Twin Towers - 14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Conlay MRT Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Kyöchon 1991 - ‬2 min walk
  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪Vertigo - ‬2 min walk
  • ‪Altitude @ Banyan Tree - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly 5-star hotel near Berjaya Times Square
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur

Kuala Lumpur Hotel Prince

Kuala Lumpur Prince

Kuala Lumpur Prince Hotel

Prince Hotel

Prince Hotel Kuala Lumpur

Prince Kuala Lumpur

Prince Kuala Lumpur Hotel

Pullman Kuala Lumpur City Centre Hotel

Pullman Kuala Lumpur City Centre

Pullman Kuala Lumpur City Centre Hotel Residences

Pullman Kuala Lumpur City Centre Hotel & Residences Hotel

Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

How close is Pullman Kuala Lumpur City Centre Hotel & Residences to the airport?

Pullman Kuala Lumpur City Centre Hotel & Residences is 17.2 mi (38-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Kuala Lumpur City Centre Hotel & Residences?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Pullman Kuala Lumpur City Centre Hotel & Residences on Jun 2, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have an airport shuttle?

Pullman Kuala Lumpur City Centre Hotel & Residences offers an airport shuttle 24 hours a day, for a charge of MYR 300 per vehicle, one way.

Does Pullman Kuala Lumpur City Centre Hotel & Residences offer free breakfast?

Free breakfast isn’t provided at Pullman Kuala Lumpur City Centre Hotel & Residences, but buffet breakfast is offered for a fee of MYR 91.80 for adults and MYR 45.90 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Pullman Kuala Lumpur City Centre Hotel & Residences?

No, there is no casino at this hotel.

What time is check-in at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pullman Kuala Lumpur City Centre Hotel & Residences?

This hotel offers free self parking. Valet parking is available for MYR 30 per day.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Pullman Kuala Lumpur City Centre Hotel & Residences features an outdoor pool and a children's pool.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a restaurant?

Pullman Kuala Lumpur City Centre Hotel & Residences is home to Sedap, which features international cuisine.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a spa?

Pamper yourself with a day at Vibes Spa, where you can enjoy body scrubs, aromatherapy, and massages.

How close is Pullman Kuala Lumpur City Centre Hotel & Residences to downtown Kuala Lumpur?

Pullman Kuala Lumpur City Centre Hotel & Residences is 2.1 mi away from Kuala Lumpur.

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1005 reviews
Rating 8 - Good. 295 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nayyar

Great service
Stayed 1 night in Jan 2026

4/10 Poor

Angelina

Stayed 10 nights in Jan 2026

8/10 Good

Issac, Singapore

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

6/10 Okay

Asri

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Room ok..but it a abit dusty for the sofa & carpet as i have 2 a year old toddler.
Stayed 3 nights in Dec 2025

10/10 Excellent

KimHeong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the apartment room. Its spacious. Good lay-out. Staffs friendly, courteous. & helpful.
Stayed 3 nights in Dec 2025

8/10 Good

Yew Meng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety is good.
Stayed 2 nights in Dec 2025

10/10 Excellent

PG NORAFFIZAH

Liked: Cleanliness, staff & service, amenities
The room was spotless clean with fresh crisp linen. Very close to Pavillion, just across the road.
Stayed 1 night in Dec 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, nice pool area and bar. Only issue was they only give you 2 coffee pods instead of 4.
Stayed 2 nights in Dec 2025

4/10 Poor

REECE SUE YIN

Stayed 3 nights in Dec 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from mall
Stayed 7 nights in Dec 2025

8/10 Good

Sarvesh

Stayed 6 nights in Dec 2025

2/10 Terrible

Ahed

Stayed 1 night in Aug 2025

8/10 Good

Khalid

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Yes
Stayed 11 nights in Nov 2025

10/10 Excellent

Murni

Stayed 2 nights in Nov 2025

6/10 Okay

Yu Fang

Liked: Cleanliness, staff & service, amenities
The basin is broken at the edge. The quilt is too slim to cover when I sleep. There's only one tissue box in the bathroom, there's no tissue box in the room.
Stayed 3 nights in Nov 2025

6/10 Okay

Julie, Ottawa

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A rather disappointing experience at Pullman. We booked a regular 2-bedroom apartment (not specifically the family one) for our family. The arrival, lobby and check-in was great. But entering the room, the carpet throughout felt very moist and moldy. The apartment was very spacious, 2 bedroom with ensuite and an extra bathroom. A dining table, living room and office space. Space was good. But the cleanliness was lacking. And when you travel with a young kid (2 yo), this is rather important. There were hair in the sink as if someone just shaved. And the kitchen felt dirty. We saw 2 cockroaches and one dead. Buggers on the wall. Couldn't believe it. Location is fantastic, breakfast was okay. But we will not be back sadly due to the cleanliness of the place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph, Spring valley

Liked: Cleanliness, amenities, property conditions & facilities
The only problem was the language barrier with the hotel staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda Ann

Traveled with family
Liked: Cleanliness, amenities
Great breakfast Beautiful hotel The staff are so lovely Great location to everything
Stayed 6 nights in Nov 2025

10/10 Excellent

wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and wonderful rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Janice, Burnaby

Liked: Cleanliness, amenities, property conditions & facilities
The facility is fabulous, the accommodations are amazing and the staff is very friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tania

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and friendly staff
Stayed 6 nights in Nov 2025

10/10 Excellent

Raeesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with many options from variety of cultures. Staff generally good and attentive. Room was clean - probably 90% clean (felt some bits were missed). Overall convenient and we had a great stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff, location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to meet up with people
Stayed 2 nights in Sep 2025