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"Hotel staff, location, and room were great. It was a little noisy due to an event going on that had a large number of children staying here... and chi ... " More

By a verified traveler on Mon 28 Jan 2019

Hotel Description

4-star hotel near Hoboken Waterfront, connected to a shopping center

Downtown Jersey City stay

Within a 10-minute walk of this Downtown Jersey City hotel, you'll find Newport Center Mall and Newport Mall. Hoboken Waterfront and Liberty State Park are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 11 conference rooms, 24-hour business center, and valet parking. Enjoy the spa tub and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 429 guestrooms also offer 24-hour room service and flat-screen TVs with satellite channels. WiFi, wired Internet, and coffee/tea makers are also available.

Traditional Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$169* Per night/room Jul 23 - Jul 24

Deluxe Room, 1 King Bed, Non Smoking, River View (Partial River View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View (Newport)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Jersey City Newport ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Jersey City Newport

Everyone (8)
2 out of 5
It’s a really good hotel. Buffet breakfast wasn’t great and definitely could use a lot of improvement.

Posted by , from TUCSON Az on Nov 3, 2019

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4 out of 5
Hotel staff, location, and room were great. It was a little noisy due to an event going on that had a large number of children staying here... and children were being children.

Posted by , from PA on Jan 28, 2019

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5 out of 5
We had a corner king room with city view and it was stunning! Spectacular view!

Posted by on Jan 14, 2019

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5 out of 5

Posted by on Jan 13, 2019

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3 out of 5

Very nice

The hotel was very nice, better than expected, the only part that didn't like was that I had to pay for parking after pay top dollars for my hotel room.

Posted by on Aug 11, 2016

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5 out of 5

Amazing!!!

Pros: The hotel had a wonderful view of the World Trade Center. Some rooms have a fabulous tub. I loved that the hotel was 10 min away from Carlo's Bakery!
Location: The area is pretty calm. The Hudson is walking distance along with Carlo's Bakery ( Cake Boss)
I really wanted to take a small getaway trip for my birthday, and New York was my best option. I really wanted to stay somewhere luxurious but I didn't want to spend anything over $500 a night. I wanted all the amenities to be included and their is nothing tougher than finding a hotel with all the fabulous frills while on a budget. Not to mention in the Big Apple. The Westin was perfect. It was right outside of Soho/ Tribeca and it was budget friendly , compared to other luxurious hotels.

Posted by , from Boston on Sep 23, 2015

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Comment from Hotel Management

Sep 28, 2015 by The Westin Jersey City

Dear Cinthia, THANK YOU for taking the time to share your experiences with us! We're happy to read your stay with the Westin Jersey City exceeded your expectations and look forward to welcoming you back again!

2 out of 5

Seemed like a great place to stay...

Pros: Location was convenient. Great running/walking paths along the river.
Cons: So many things could be improved - staff could smile a little, replace cigarette burned carpet, be honest with their customers.
Location: Jersey City has a variety of wonderful neighborhood restaurants that are excellent. Fun to walk around the waterfront, too.
We arrived to check-in at 3:10 and were told our room was not available and would not be for at least another hour and a half. They had no other room to offer us so told us we'd have to come back later (it was pouring rain outside). I checked back in around 4:20 and the room was still not ready so they told us they were going to upgrade us at no charge. We arrived in our "better room" to find cigarette holes in the carpet and no internet. Called the front desk to learn that was not included in our upgrade. Following morning when we went to breakfast and presented out voucher we were told it didn't apply because we had "received an upgrade". We took our coffee and checked out. When I spoke to the front desk staff they said they would remove the charge for the internet but would not honor the voucher because we had been "upgraded". Still don't understand how we were upgraded...seems like a downgrade to me. Very disappointing.

Posted by , from Boston, MA on Jun 22, 2015

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1 out of 5

Horrible Hotel

Pros: Nothin
Cons: Customer service
This hotel refused to honor my booking even though I was trapped during a snowstorm and unable to reach them. I called the hotel to say I could not get there -- all flights had been cancelled. They said they didn't care and decided not to just let me move the reservation. I sent a week trying to resolve this with them. I am a business traveller working for a tiny nonprofit company - I travel a LOT -- but I will never book into this horrible hotel again.

Posted by , from Charlottesville VA on Feb 24, 2015

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About the The Westin Jersey City Newport

Location 479 Washington Boulevard, Jersey City, NJ 07310

Property Features

The Westin Jersey City Newport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 20227 square feet (1879 square meters) and includes conference space. The business-friendly The Westin Jersey City Newport also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Jersey City hotel is smoke free.

  • 1 building
  • 429 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 20227 sq ft of conference space
  • 1879 sq m of conference space
  • Built in 2009
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Liberty Intl. Airport (EWR) (17.9 km / 11.1 mi)
  • Train station: Jersey City Harsimuc Cove Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Jersey City Newport offers 429 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:30 AM.

Fire and Oak - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Half Moon Lounge - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 27 per day
  • Valet parking fee: USD 41.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Jersey City Newport
  • Westin Newport
  • Westin Newport Hotel
  • Westin Newport Hotel Jersey City
  • The Westin Jersey City, Newport Hotel Jersey City
  • Westin Jersey City Newport Hotel
  • Newport Hotel Jersey City
  • Westin Jersey City Newport
  • The Westin Jersey City
  • The Westin Jersey City Newport Hotel
  • The Westin Jersey City Newport Jersey City
  • The Westin Jersey City Newport Hotel Jersey City

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.