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"So, you spend an awful lot of money for an ocean view but it seems they never clean the windows. I stood outside and looked. Pretty nasty. The view fr ... " More

By a verified traveler on Thu 17 Aug 2023

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Hotel Description

3.5-star beachfront resort near Atlantic City Boardwalk

On the beach

A stay at this Chelsea resort places you steps from Tropicana Casino and a 5-minute walk from Atlantic City Boardwalk. Also, Atlantic City Beach is within half a mile (1 km) and Atlantic City Convention Center is within 2 miles (3 km).

Casino, indoor pool

This resort features a casino, a full-service spa, and a nightclub. You'll find 13 restaurants and 9 bars/lounges for dining and drinks, and an indoor pool is also on site.

WEST CLASSIC ROOM 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max
$39* Per night/room Oct 31 - Nov 1

CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

HAVANA DELUXE ROOM 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

NORTH DELUXE ROOM 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

HAVANA PREMIUM ROOM 1 KING NON-SMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tropicana Atlantic City ratings based on 247 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tropicana Atlantic City

Everyone (115) Couples (62) Family (48)
4 out of 5
Nice

Posted by on Sep 28, 2023

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Comment from Hotel Management

Sep 29, 2023 by Shelle

Thank you for your feedback. We appreciate the time you have taken to share your experience with us. We hope to see you soon.

3 out of 5

Posted by on Sep 11, 2023

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Comment from Hotel Management

Sep 12, 2023 by Yasin

Hello Al, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

4 out of 5

Posted by on Sep 5, 2023

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Comment from Hotel Management

Oct 1, 2023 by Shelle

Thank you for your review. We hope to see you soon and get a chance to deliver a 5-stra experience. Have a great day.

3 out of 5
Never again

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 9, 2023 by Shelle

Thank you for your feedback. Without this we cannot continue to better serve our customers.

1 out of 5

Posted by on Aug 22, 2023

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Comment from Hotel Management

Sep 11, 2023 by Yasin

Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2 out of 5
This hotel has nice pools but after pay $650 for a night you still have to pay to get a spot in the pool ? Rude people check in And to get a beach chair and umbrella you have to pay $63 and carry yourself because the lady was complaining saying that she didn’t sign up for that . Very rude !! Never again

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 3, 2023 by Shelle

Thank you for bringing your concerns to our attention. We are concerned that your overall expectations were not met and are sorry you were disappointed in your experience. We will take your feedback into advisement and make the adjustments needed.Thank you for your feedback.

2 out of 5
We were disappointed with the elevator wait times, and livid to learn that the outdoor pool is now limited to guests 21 and over. My family of 4 who’s kids now r 20 & 17 have watched the air show from the pool area for 15 years could not watch the air show from there. Our sole purpose of the trip was for us to watch the show from the pool.

Posted by on Aug 18, 2023

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Comment from Hotel Management

Sep 3, 2023 by Customer Relations Atlantic City Region

Thank you for providing your feedback and letting us know about your experience, We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.Tropicana Atlantic City

5 out of 5

Posted by on Aug 17, 2023

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Comment from Hotel Management

Sep 6, 2023 by Yasin

Amazing feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

5 out of 5
So, you spend an awful lot of money for an ocean view but it seems they never clean the windows. I stood outside and looked. Pretty nasty. The view from the windows ain't so good either. I did look across at another hotel actively engaged in window cleaning. I know it must be a big job being right on the shore and exposed to so much salty air but you have to step up and get it done!

Posted by on Aug 17, 2023

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Comment from Hotel Management

Sep 2, 2023 by Ashley

Amazing feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

2 out of 5
Our room was dirty when we arrived. Had to have housekeeping come and re-clean it. Crumbs, dust, food debris, juice box straws, hair in bed and floor and bath tub and sink counter. Absolutely disgusting. Area outside was unsafe , dirty, and run down.

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 2, 2023 by Ashley

Thank you for the valuable feedback. I will be sharing your comments with my team to see that we can make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

About the Tropicana Atlantic City

Location 2831 Boardwalk, Atlantic City, NJ 08401

Property Features

Tropicana Atlantic City offers its guests a full-service spa, an indoor pool, and a seasonal outdoor pool. There are 13 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 9 bars/lounges. There's an onsite business center. A casino, a nightclub, and spa services are also featured at Tropicana Atlantic City. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Atlantic City resort.

  • 2379 guestrooms or units
  • 55 levels
  • 13 dining venues
  • 9 bars or lounges
  • 2 coffee shops
  • Casino
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Atlantic City, NJ (ZRA-RR Station) (2 km / 1.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Tropicana Atlantic City offers 2379 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Chelsea Five Gastropub - Onsite restaurant.

Hash House A Go Go - Onsite restaurant. Open daily.

IL VERDI - Onsite restaurant. Open select days.

Starbucks - Onsite coffee shop. Open daily.

Carmine's - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site.

  • Golfing nearby

Spa Services

Sea Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reservations for this property are held until 10 PM on the day of arrival. Guests who arrive after 10 PM will be charged equal to 1-night room rate plus tax.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Tourism fee: USD 2.27 per accommodation, per night
  • Destination fee: USD 5.27 per accommodation, per night
  • Resort fee: USD 31.80 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Tropicana
  • Resort Tropicana
  • Tropicana
  • Tropicana Casino
  • Tropicana Casino & Resort
  • Tropicana Casino & Resort Atlantic City
  • Tropicana Casino Atlantic City
  • Tropicana Casino Resort
  • Tropicana Resort
  • Tropicana Resort Casino
  • Atlantic City Tropicana
  • Tropicana Atlantic City
  • Tropicana Hotel Atlantic City
  • Tropicana Resort Atlantic City
  • Tropicana Casino Resort Atlantic City
  • Tropicana Atlantic City Hotel
  • Tropicana Hotel
  • Tropicana Atlantic City Resort
  • Tropicana Resort Atlantic City
  • Tropicana Casino Resort
  • Tropicana Atlantic City Resort
  • Tropicana Atlantic City Atlantic City
  • Tropicana Atlantic City Resort Atlantic City
  • Tropicana Atlantic City Resort
  • Tropicana Atlantic City Atlantic City
  • Tropicana Atlantic City Resort Atlantic City

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.