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"Outdated hotel rooms. They call them luxury when they are far from luxurious. Also for the amount of security personnel they have you would think they ... " More

By a verified traveler on Mon 09 Jul 2018

Hotel Description

3.5-star beach resort near Atlantic City Outlets (The Walk)

Oceanside stay

Within a 10-minute walk of the resort, you'll find Atlantic City Outlets (The Walk) and Boardwalk Hall. Also, Atlantic City Historical Museum is within half a mile (1 km) and Absecon Lighthouse is within 2 miles (3 km).

Casino, indoor pool

This smoke-free resort features a casino, a nightclub, and 10 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Make the most of the indoor pool and fitness center, and relax with drinks at one of the 5 bars/lounges.

Free WiFi, flat-screen TVs

The 1250 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, video-game consoles, and hair dryers are also available.

Dennis Tower Deluxe Non Smoking King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$34* Per night/room Jan 20 - Jan 21

Bally's Tower Premium Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bally's Tower Executive Suite King Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bally's Tower Junior Suite King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dennis Tower Luxury Smoking King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bally's Tower Luxury Non Smoking 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bally's Atlantic City Hotel & Casino ratings based on 81 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bally's Atlantic City Hotel & Casino

Everyone (57) Couples (12) Family (8)
4 out of 5

Posted by on Jan 14, 2020

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2 out of 5
I had to call maintenance three times - twice about the same issue because they didn’t fix it the first time. One of the bathroom lights was burnt out when I checked in. I called and they said they’d send somebody. They didn’t and I called again the next day. When the maintenance guy showed up he gave me attitude. Then I discovered the hairdryer didn’t work and I called again. The front desk then gave me attitude when I complained about having to call maintenance three times. And all they gave me was a $30 credit. Also, even though I opted out of housekeeping in exchange for a $10 food credit, housekeeping still knocked on my door and woke me up. The walls are very thin and I heard the people next door blasting their tv, talking on the phone, and snoring. And they’re the only hotel on the boardwalk that charges extra to use the pool. Ridiculous. I will not stay here again.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Jan 2, 2020 by Wayne, Customer Relations

Thank you so much for your review! We are so sorry for any inconveniences during your stay. We will take your feedback into advisement and make the adjustments as needed. We thank you for staying with us and hope to see you again very soon!

4 out of 5
Nice hotel, friendly helpful staff. Had a very nice stay.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by Wayne, Customer Relations

Thanks for your review of Bally's Atlantic City! We are delighted to hear you enjoyed your experience! We appreciate you choosing Bally's Atlantic City and hope to welcome you back soon! Your next visit we suggest you try Buca di Beppo for authentic Italian food served family style.

3 out of 5
Didn't like the aura of the room. Wasn't bright, old fashion, the bed wasn't that good, room need to be updated

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by Wayne, Customer Relations

Thank you so much for your review! We are so sorry for any inconveniences during your stay. We will take your feedback into advisement and make the adjustments as needed. We thank you for staying with us and hope to see you again very soon!

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by Wayne, Customer Relations

Thank you so much for your rating! We are so happy you enjoyed your stay. We hope to have you visit again very soon!

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 4, 2019 by Wayne, Customer Relations

Thank you so much for your rating! We are so happy you enjoyed your stay. We hope to have you visit again very soon!

4 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 29, 2019 by Wayne, Customer Relations

Thank you so much for your rating! We are so happy you enjoyed your stay. We hope to have you visit again very soon!

4 out of 5
The privacy lock on our door was broken and wasn’t fixed properly. Staff didn’t seem to think it was important:/ Staff was generally helpful but no one assisted us with express check in or check out..we managed though to navigate it successfully..a great convenience when the line was long! Room was clean and had plenty of towels and a great iron too...coffee in room was very good!

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 20, 2019 by Chantel

Thank you so much for your review! We are so sorry for any inconveniences during your stay. We will take your feedback into advisement and make the adjustments as needed. We thank you for staying with us and hope to see you again very soon!

4 out of 5
Staff friendly building needs an upgrade. Check in and check out were easy and helpful truly and appreciate the free parking. instructions an how to access internet and how those fees are applied need to be explained at check out the card in the room was not helpful would stay again tho

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 20, 2019 by Chantel

Hi, Thank you so much for your review! We are so sorry for any inconveniences during your stay. We will take your feedback into advisement and make the adjustments as needed. We thank you for staying with us and hope to see you again very soon!

2 out of 5
When we got there we had to wait a long time to check in. Tried to use the portal and it didn’t work. We ended up being late to our concert. The rooms are clean but everything is very old. Not impressed.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Wayne, Customer Relations

The Front Desk is usually able to situate guests within a reasonable time frame. However, since we do not 'pre-assign' rooms, the Front Desk can only work with the room inventory that they have on hand when guests arrive. There are many factors which can affect room inventory during Check-In times: late check-outs, guests staying additional nights, housekeeping staff shortage, tournaments, etc. We try to accommodate any special requests that a guest may have, but again, we cannot guarantee them. Sometimes we will assign a room that may not have all or any of the requests in order to situate them quicker. Thank you for taking the time to outline the breakdowns you have experienced during your most recent visits. Ultimately, your feedback allows us to monitor and gauge the service we provide and make improvements where necessary.

About the Bally's Atlantic City Hotel & Casino

Location 1900 Pacific Avenue, Atlantic City, NJ 08401

Property Features

Bally's Atlantic City Hotel & Casino offers its guests an indoor pool, a children's pool, a spa tub, and a fitness center. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. There's an onsite business center. A casino, a nightclub, and multilingual staff are also featured at the eco-friendly Bally's Atlantic City Hotel & Casino. Parking is available for a fee. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Atlantic City resort is smoke free.

  • 1250 guestrooms or units
  • 49 levels
  • 10 dining venues
  • 5 bars or lounges
  • Casino
  • Nightclub
  • Bar on the beach
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (107 km / 66.5 mi)
  • Train station: Atlantic City Rail Terminal (1.5 km / 1 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Bally's Atlantic City Hotel & Casino offers 1250 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Atlantic City resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

Guy Fieris - This steakhouse specializes in American cuisine and serves lunch and dinner.

Buca di Beppo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Harrys Oyster Bar - This beachfront seafood restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

WiFi access is limited to 2 devices per room, per day.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 27.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 per person (approximately)
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantic City Bally's
  • Bally's Atlantic City Hotel
  • Bally's Atlantic City Hotel Casino
  • Bally's Hotel & Casino
  • Bally's Hotel Atlantic City
  • Atlantic City Ballys
  • Bally Atlantic City
  • Bally`s Atlantic City And Claridge Tower Hotel Atlantic City
  • Ballys Atlantic City
  • Ballys Hotel Atlantic City
  • Bally's Atlantic City
  • Bally's Atlantic City & Casino
  • Bally's Atlantic City Hotel & Casino Resort
  • Bally's Atlantic City Hotel & Casino Atlantic City
  • Bally's Atlantic City Hotel & Casino Resort Atlantic City

You should know

  • Pool access available from 8 AM to 6 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Fitness Center Access

Book a stay in any room or rate category and receive complimentary onsite fitness center access for 2 guests per day.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.