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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel near Medieval Times, connected to a shopping center in Buena Park

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SureStay Hotel by Best Western Buena Park Anaheim

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Standard Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Outdoor pool, sun loungers
Interior entrance
Free daily continental breakfast
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Overview of SureStay Hotel by Best Western Buena Park Anaheim

Reviews
6.0

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the neighborhood

Map
Buena Park, CA
  • Popular LocationMedieval Times13 min walk
  • Popular LocationKnott's Berry Farm2 min drive
  • Popular LocationKnott's Soak City Water Park3 min drive
  • AirportOrange County, CA (SNA-John Wayne)24 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior
Days Inn by Wyndham Buena Park
Pool
Hot Tub
Breakfast included
Parking included
3.0 out of 5, (1002)
The price is $66
per night
$76 total
includes taxes & fees
May 9 - May 10
Days Inn by Wyndham Buena Park

About the neighborhood

Buena Park

In entertainment district.Within 2 miles (3 km) of this Buena Park hotel, you'll find Medieval Times and Knott's Berry Farm. Knott's Soak City Water Park is within 2 miles (3 km) and Disneyland® Resort is within 9 miles (15 km).

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Disney California Adventure® Park - 17 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive

Restaurants

  • Starbucks - 12 min walk
  • Grub Food Court - 5 min walk
  • Wendy's - 8 min walk
  • In-sit Coffee - 5 min walk
  • Denny's - 5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times, connected to a shopping center in Buena Park
SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Buena Park hotel provides complimentary wireless Internet access. 37-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

How close is SureStay Hotel by Best Western Buena Park Anaheim to the airport?

SureStay Hotel by Best Western Buena Park Anaheim is 2.1 mi (7-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on May 12, 2024 start from $70.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Buena Park Anaheim have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Buena Park Anaheim.

How close is SureStay Hotel by Best Western Buena Park Anaheim to the beach?

This hotel is 15.5 mi (24-min drive) from Huntington State Beach and 17.6 mi (24-min drive) from Mother's Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western Buena Park Anaheim offer free breakfast?

SureStay Hotel by Best Western Buena Park Anaheim offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Buena Park Anaheim?

No, there is no casino at this hotel, but Hawaiian Gardens Casino (10-min drive) and The Bicycle Casino (17-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 45.00 (subject to availability).

Is there free parking at SureStay Hotel by Best Western Buena Park Anaheim?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim features an outdoor pool.

Does SureStay Hotel by Best Western Buena Park Anaheim have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Buena Park Anaheim to downtown Buena Park?

SureStay Hotel by Best Western Buena Park Anaheim is 0.6 mi away from Buena Park.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0
Rating 10 - Excellent. 203 out of 1001 reviews" "
Rating 8 - Good. 200 out of 1001 reviews" "
Rating 6 - Okay. 194 out of 1001 reviews" "
Rating 4 - Poor. 156 out of 1001 reviews" "
Rating 2 - Terrible. 248 out of 1001 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
&
Stayed 1 night in Jan 2024

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jan 2024

4/10 Poor

Alexis

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The walls are very thin. The complementary breakfast was limited. The hooker next to our room kept us up all night. The rooms need an upgrade, no microwaves. Also the room had a faint cigarette smell. Other than that the restroom was clean.
Stayed 1 night in Jan 2024

2/10 Terrible

girish

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like this property at all - it had an overall feel of just DIRTY all around - the elevator, the room, the lobby/reception area, breakfast area, parking area, pool area - the staff were very nice and polite however. I could not wait to get out of there.
Stayed 2 nights in Jan 2024

2/10 Terrible

Talia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great Except the shower drainage was slowwww
Stayed 1 night in Jan 2024

6/10 Okay

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Main street traffic noice, complimentary breakfast very limited options . Room not clean, bed seem to been worn down.
Stayed 1 night in Jan 2024

10/10 Excellent

Robin

Stayed 1 night in Jan 2024

4/10 Poor

Mary

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The previous comments describing this property were atrocious! So this post is the most recent, and will give you an up-to-date account of staying at this place. What upset us the most --- AND THIS IS MOST IMPORTANT --- is the property says there is a microwave and ironing board in the room we booked! AND THAT WAS NOT THE CASE! Those two (2) items were of MAJOR importance to us! As a business, you can NOT do that! We are paying for what is proposed! When the front desk was notified, we were told there were NO microwaves in any rooms. But he said he would check on the ironing board. Never heard from him again! There seemed to be a problem with some of the basic accoutrements. In our four-day stay, one day they said they didn't have any clean wash cloths, the next day we got them. At that time we asked them for clean hand towels. They said they didn't have any clean. We got them the next day! They are no maps posted on the door to show the layout of the property (i.e. where the ice machine, laundry, etc is located). When we called the front desk for ice, he describe where it was, and he was wrong . . . it was right by the elevator on the second floor! Just say that! The beds have two sheets and a foot cover. We asked for two blankets? Their answer, "We don't have blankets." The place is remodeled and it is nice! Beautiful TV, but NO directory of the channels. Water pressure needs to be better or put in a better shower head. Has potential, but we won't be back!
Stayed 4 nights in Jan 2024

6/10 Okay

sudeep

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Bad beds
Stayed 3 nights in Dec 2023