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4.1 out of 5

"The view from the top of the hotel was amazing. The slides need a little maintenance in the pool area. " More

By a verified traveler on Mon 22 Jul 2019

Hotel Description

Family-friendly 3.5-star hotel near Ripley's Aquarium of the Smokies

In Gatlinburg

You'll find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies within a 15-minute walk of this Gatlinburg hotel. Also, Gatlinburg Convention Center is within half a mile (1 km) and Gatlinburg Sky Lift is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Bring the family and enjoy the children's pool, waterslide, and arcade/game room. Enjoy the fitness center and perks like free self parking and free WiFi.

Sofa beds, WiFi

Featuring conveniences like sofa beds and refrigerators, the 300 guestrooms also offer balconies and LCD TVs with satellite channels. Other amenities include MP3 docks, WiFi, and room service.

Room, 1 King Bed, Balcony, Partial View (Partial View)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$100* Per night/room Apr 12 - Apr 13

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Two King Beds, Non Smoking, Mountain View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 King Beds, Balcony, Partial View (Partial View)

Bed Count 2 King Beds Maximum Occupancy 4 Max

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg ratings based on 108 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Everyone (20) Couples (3) Family (4)
5 out of 5
The view from the top of the hotel was amazing. The slides need a little maintenance in the pool area.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 16, 2019 by ME

Thank you for sharing about your experience. We're glad to hear you enjoyed your stay and we look forward to seeing you again!

4 out of 5
Nice place to stay. Staff nice. Needs some work as our sink was busted and the door stuck so you had to shove it hard to open. Also, found a piece of really old bacon stuffed in the chair. This property accepts pets but you couldn’t smell it. It was annoying however that the next room over had a dog that barked constantly when the owners left it locked up in the room. I wouldn’t stay here again due to the dog barking.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Aug 16, 2019 by ME

Thank you for sharing about your experience. We appreciate your feedback as it helps us constantly improve our delivery to our guests.

2 out of 5
Did Not meet expectations-especially for the price. Did not match the general condition of other similarly priced hotels. Was run down looking, the view wasn’t great, amenities were not great,Several items broken and room.

Posted by on May 29, 2019

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3 out of 5
The staff were friendly, the beds comfortable, the restaurant was fine. However the hotel was a bit run down. The lobby and rooms were decorated fine but all the hallways had no decor and resembled an institution. The caulking at the base of the toilet was coming off, the shower head was awful. It would have been nice to have a screen on the sliding door to avoid bugs coming in. There is something maybe a generator of some type that is very loud you can hear as you enter the hotel. The first room they gave us we could hear it so luckily we were able to move to the opposite side of the hotel. Although Gatlinburg is a very cute city we didn’t notice any nice looking hotels so this place is fine. The beautiful park is why you probably came anyway and it is magnificent!!

Posted by on May 20, 2019

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5 out of 5
Loved the view from the room. Also the bar area was nice could use more upbeat music. Needs updating but overall great place to stay.

Posted by on May 19, 2019

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5 out of 5
Towels and bedding was rough and very cheap. The mattress was due to be replaced. The exterior grounds were beautiful and well kept, Food and service in reasturant was great.

Posted by , from Florida on Nov 22, 2018

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4 out of 5
We enjoyed our stay, the room with the two king beds made for a tight room. The walk to downtown, was no walk! I mean one could walk to downtown, but no way would I have wanted to try to walk back up that steep incline. The first night we did the trolley ride, but they were so busy so it was more of about 1.5 hours to get the trolley and get back to the hotel. The hotel restaurant for the breakfast buffet was great.

Posted by , from Murray, KY on Aug 1, 2018

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4 out of 5

Park Vista Stay

Hotel staff was super friendly. They were able to put us in a room on higher floor with great views. Lobby was decorated nicely for Christmas, great location, and overall we really enjoyed it. Would probably stay at bottom of hill next time, in order to walk to local restaurants, bars, shopping, but we enjoyed.

Posted by , from Nashville, TN on Dec 18, 2017

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5 out of 5

Beautiful grounds & view

Pros: The grounds were beautiful. The view is beautiful.
Cons: When you flushed the toilet in our room, we got a high pitched squeal. Very annoying! No microwave in the room.
Location: Favorite place to go to is Chimney picnic area. Great place to climb on rocks in the creek & get pictures.
Loved the fact that you could have your curtains opened to enjoy the view due to the high balcony wall. But if you were coming to sit on the balcony & enjoy the view, you can not do this at this hotel. The balcony is not wide enough for a chair & the wall would be higher than your chair.

Posted by , from Hamilton, OH on Jul 17, 2017

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4 out of 5

Good view!

Nice view, staff was okay, pool was too small for 350 plus rooms. Gym was nice, and we enjoyed the piano music.

Posted by on Mar 31, 2017

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About the The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Location 705 Cherokee Orchard Road, Gatlinburg, TN 37738

Property Features

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers its guests an indoor pool, a children's pool, a waterslide, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 25,000 square feet (2323 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg. Free self parking is available. This 3.5-star Gatlinburg hotel is smoke free.

  • 300 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 25,000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1976
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (71.7 km / 44.5 mi)
  • Parking: Free self parking

Room Amenities

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Private balcony
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 13 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gatlinburg Park Vista
  • Gatlinburg Park Vista DoubleTree
  • Hilton Gatlinburg Park Vista
  • Park Vista DoubleTree Hilton
  • Park Vista DoubleTree Hilton Gatlinburg Hotel
  • Vista DoubleTree Hilton
  • Vista DoubleTree Hilton Hotel
  • Park Vista DoubleTree Hilton Hotel Gatlinburg
  • Park Vista DoubleTree Hilton Gatlinburg
  • The Park Vista a DoubleTree by Hilton Gatlinburg
  • The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.