"Although this matter was brought to the attention of the front desk it was never corrected. For the duration of my stay I WAS FORCED TO USE MY PRIVATE ... " More

By a verified traveler on Sun 21 May 2017

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Hotel Description

Hollywood guestrooms with comfy beds

Near beach, shopping

You'll be within half a mile (1 km) of K1 Speed and 2 miles (3 km) of American Offshore Marina with a stay here. Gallery of Amazing Things and Topeekeegee Yugnee Park are also within 2 miles (3 km).

Free perks

This hotel features a poolside bar, a bar/lounge, and an outdoor pool. Free perks include buffet breakfast, free self parking, and a roundtrip airport shuttle. An area shuttle, a shopping center shuttle, and laundry facilities are also offered.

Free WiFi, comfy beds

The 190 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Free WiFi, cable TV, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77 per night

Suite, 1 King Bed with Sofabed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Airport/Cruise Port South ratings based on 29 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Airport/Cruise Port South

Everyone (24) Business (1)
1 out of 5

Insult on top of injury

DON’T STAY HERE!!! The first two issues: -The beds were hard and uncomfortable -The environment felt unsafe. There were people sitting outside their rooms drinking. I passed by one room, and they were deep frying food in their room. THE INJURY The day I was checking out, I slipped and fell on my back. It was raining the sidewalks are painted and when they got wet they were slick. There was nothing put down for traction. When I fell I soaked my clothing and had to go change into the clothes I had worn the previous day because I had no other clothes with me. I went to the front desk to tell them about the fall. The first woman could not have cared less about the incident. No sorry, no are you ok? Nothing. Just I’ll make note of it. I went back an hour later and spoke with another woman. She at least asked if I was ok and if I needed medical attention. She filled out a incident report. I was told that the hotel manager would call me. I heard nothing back! THE INSULT I was checking my credit card statement found the hotel charged me 3 separate charges over $500.00. I had already paid for the stay through Travelocity. They should not have been charging me anything. I called the corporate office. After telling me that I set up my reservation through Expedia and that I used my American Express card (I used my VISA) Told me that I was over charged and it has been refunded. I asked when. 5-7 business days. I asked for the supervisor, she told me she didn’t have one.

Posted by , from Florida on Nov 16, 2017

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3 out of 5

Telephone in room did not work .

Pros: Conveinence to shopping and airport . Shuttle service was good
Cons: Their room telephone
Location: Casino and shopping
Although this matter was brought to the attention of the front desk it was never corrected. For the duration of my stay I WAS FORCED TO USE MY PRIVATE TELEPHONE. For this I gave an rating of one {1} Besides the above the service was good but would have to think twice before staying at this hotel again.

Posted by , from Georgia on May 21, 2017

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2 out of 5

terrible housekeeping

Pros: breakfast buffet
Cons: housekeeping
one day the housekeeping staff forgot to make up my room, when I called to complain, I was told the housekeeping staff was gone for the day

Posted by on Mar 5, 2017

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1 out of 5

Very disappointing

Pros: Nothing
Cons: Everything
Location: Hollywood is a great place.
Had a quick layover and needed 2 rooms for one night. Check is was 3:00 pm, rooms were not ready till 4:00 pm. Bar on site, woman bartender was coughing in her hand and serving potato chips with that hand out of a open bag. Rooms were very run down. Both doors did not close properly, air conditioners did not work. Beds were saggy. One room was entered by another guest either because the door did not close properly or because the desk gave someone else keys to an occupied room. Thank god he was in the room and was able to turn the other guest away. His key did not work after this unwanted entry so I think the other guest was given keys to his room. Kellogg Corn Flakes at breakfast were awful. Not what they claimed they were. Breakfast was late getting put out. P.S I have never wrote a review on any hotel before this one.

Posted by on Jan 17, 2017

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1 out of 5

Very disappointing

Pros: Only convenient to airport and shopping.
Location: Location is a great close location to airport. Good location for shopping, eating and movie threatre.
Hotel was close to airport and shopping. This is the only thing that was convenient for our stay there. If your stay ias for a very short period it may be perfect for you. My stay was for nine days during the Christmas holiday so completing my holiday shopping convient. As for the staff service they where great and very helpful. We where very much dissatisfied with the inconvenience of being woken up at 6 am several times during the stay because of phone problems. We also had to continually go to the front desk because our door keys would not be working. Each time we left our rooms for several hours and returned the card key would not work and we have to do to the front desk to have them activated again. The staff was very confused about the problem happening with our keys also. One stafff personnel did tell us on one day that it was a new system and they where still working the bugs out of it. The contennenal breakfast as ok as far as the coffee and pasteries. Hot food was not good at all. After two days we went to Donkin Donuts for a better breakfast menu.

Posted by , from Philadelphia on Dec 30, 2016

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1 out of 5

Intruder came into our room at midnight!

Pros: the appearance was fine, the bar tenders, Henry, and Roberto( shuttle driver) was exceptional.
Cons: Security!
Location: Shopping center, restaurants
Everything was fine, got an early check-in the bar tender got our keys for us early, Henry (baggage man) was very helpful and put our bags away until we could get the room. But we had went to bed before 11pm and at 12:08 am someone opened our room with a key card. The wife screamed and the guy shut the door. He then continued to knock on the door and say that there was a drunk guy and this was his room. And he kept insisting this was that persons room. She put the extra lock on and said she was calling security, then he left our door. When security arrived 10-15 minutes later, he had the new key cards for our room that my wife insisted we get. He acted like no big deal and left. When checking out the next morning, I inquired about what ever happened with the person that got into our room, no one at the front desk even knew there was a problem. Someone had access to our room that shouldn't have and about scared us to death. Make sure all your doors are locked. This is my very first bad review in over 30 years of traveling.. The hotel was nice, but be very careful!

Posted by , from West Virginia on Dec 6, 2016

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2 out of 5

Smokey Smell

Pros: Decently priced
Cons: A strictly enforced NO SMOKING policy. I know smokers remove their smoke detector and do indeed smoke in their rooms. This is nonsense!
Adequate at best. The room was clean enough and spacious, but it smelled as if it had been previously inhabited by smokers. Not sure whether it was the room itself or if the smell was coming from one of the rooms to either side, but it was insanely overpowering. And the FREE BREAKFAST offered had nothing for a health conscious person to eat. Cereal, waffles, pastries, bread? There were 3 overripe bananas and 1 orange. Will not be staying there again.

Posted by , from Chappaqua, NY on Oct 3, 2016

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4 out of 5

Great and affordable place!

When we arrived, we were able to check in early and were greeted by a very, very friendly clerk who helped us! Pool was nice and clean and fun! Great location, close to places to eat and shop! The drive to the airport and beaches took less than 10 minutes!

Posted by , from Key West, FL on Aug 4, 2016

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2 out of 5

Meh...place to sleep before cruising

Pros: Shuttle from cruise to aiort after cruise.
Cons: Service desk help needs to be more forthcoming with information. Lobby has oversized furniture pieces that while pretty, offer little to no seating.
Location: McDonalds for breakfast as most of the continental breakfast was gone by 9:00.
Over hour and a half wait for room (nearly 5 pm). Service desk very dismissive with information. AC unit rattled all night. Funky moldy smell. Shuttle to cruise ship convenient, but two of them broke down causing hours of delay boarding ship.

Posted by , from boson, ma on Jul 24, 2016

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5 out of 5

Travelocity secret hotels.

Pros: Cleanliness and room decor.
Location: Located 3 miles from the airport. 10 minutes from downtown Fort Lauderdale.
I was very surprised by the facilities quality for the value.

Posted by , from Florida Keys on Jul 14, 2016

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About the Quality Inn & Suites Airport/Cruise Port South

Location 2520 Stirling Road, Hollywood, FL 33020

Property Features

You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at Quality Inn & Suites Airport/Cruise Port South. A roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle are free. Free self parking is available. This Hollywood hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • Built in 1987
  • Breakfast available (free)
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.) (5.9 km / 3.7 mi)
  • Train station: Hollywood Sheridan Street Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport shuttle and cruise terminal shuttle; area shuttle, train station pick-up, and shopping center shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn & Suites Airport/Cruise Port South offers 190 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Quality Inn & Suites Airport/Cruise Port South has an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 5 AM to midnight. Contact the property in advance to get details.

Airport shuttle service is offered on request from 5 AM to midnight. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The hotel will authorize the guest's credit card at check-in. If the credit card provided is invalid, the hotel reserves the right to cancel the reservation. For more details, please contact the property using the number provided on the booking confirmation email.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per night
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per day
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Airport/Cruise
  • Quality Airport/Cruise Port South
  • Quality Inn Airport/Cruise
  • Quality Inn Airport/Cruise Port South
  • Quality Inn Airport/Cruise Port South Hollywood
  • Quality Airport/Cruise Port South Hollywood

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.