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4.0 out of 5

"Very clean and comfortable. Wonderful rooms with a great view. " More

By a verified traveler on Tue 09 Feb 2021

Hotel Description

4-star guestrooms with free WiFi

In Sunrise

Within 2 miles (3 km) of this Sunrise hotel, you'll find Sawgrass Mills and Volunteer Park. BB&T Center and Young At Art Museum are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 252 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Netflix, room service, and premium bedding are also available. Weekly housekeeping is available.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$118* Per night/room Sep 23 - Sep 24

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

Everyone (7) Couples (3)
5 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 20, 2021 by Gary

Thank you so much for the great score!! We truly hope to see you again.

2 out of 5
The stay was decent but the interior of the room is outdated. Not a full hotel by any means and we got a handicap room which was not requested. The sofa was low and very hard. Beyond uncomfortable for having requested a suite. Furniture needs to be replaced. Past that staff beyond nice and definitely clean. Mixed emotions over all.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Apr 17, 2021 by Operations Manager

Thanks for staying with us. We appreciate your kind feedback and apologize for any inconvenience you may have also experienced!

5 out of 5
Very clean and comfortable. Wonderful rooms with a great view.

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 13, 2021 by Operations Manager

Dear Guest, Your comfort and satisfaction is important to us and I am so happy that we succeeded in achieving this for your recent stay. Thank you for your kind feedback and rating. David Operations Manager

1 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 26, 2020 by Ramon Y.

Thank you for taking the time to share your experience with our hotel. We are sorry we did not meet your expectation. We hope to welcome you again soon and give us another opportunity to serve you.

4 out of 5
Great staff! Nice hotel with amenities. Went to attend/recover from surgery. A hop and skip to Sight Trust. Shuttle was down for a day and there was a rude little pischer at the desk who never got back to me. But I was there for four days and never saw him again, so the rest of the folks were excellent. Comfy bed. Nice bath. Excellent hot water. Note when you flushed our toilet, it sounded like the A Train 🚞 . They should fix that. Walls a bit thin. All in all, I would highly recommend.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Krystal C

Thank you for taking the time to share your experience with our hotel. I'm glad you enjoyed your stay and look forward to seeing you next time.

5 out of 5
There is a shuttle to the mall and they take you there up to 10pm...also they call you to find out if you need any housekeeping in the event that your do not disturb sign is in place...all in all a good experience and highly recommended. The drivers are excellent...David to mention just one.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 20, 2019 by Krystal C

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 20, 2019 by Krystal C

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Krystal C

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 10, 2019 by Krystal C

Thank you for taking the time to rate your stay with us. We appreciate your feedback!

5 out of 5
Great property clean rooms great staff great service

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by Ramon Y>

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ramon Y.

About the DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

Location 13400 West Sunrise Boulevard, Sunrise, FL 33323

Property Features

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5700 square feet (530 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills. Free self parking is available. This 4-star Sunrise hotel is smoke free.

  • 252 guestrooms or units
  • 10 levels
  • 5700 sq ft of conference space
  • 530 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers 252 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sunrise hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Netflix
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11 AM.

Peytons Place - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.95 for adults and USD 8.95 for children (approximately)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Sunrise Sawgrass Mills
  • DoubleTree Hotel Sawgrass
  • DoubleTree Sawgrass
  • DoubleTree Sawgrass Hotel
  • Hilton DoubleTree Sawgrass
  • Hilton Sawgrass
  • Hotel DoubleTree Sawgrass
  • Sawgrass DoubleTree
  • Sawgrass Hilton
  • Sawgrass Hotel
  • DoubleTree Hilton Hotel Sawgrass Mills
  • DoubleTree Hilton Sunrise Sawgrass Mills
  • DoubleTree Hilton Sawgrass Mills
  • DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills Hotel
  • DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills Sunrise

You should know

  • Pool access is available 24-hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.