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Microtel Inn & Suites by Wyndham Florence

2-star property
1912 Enterprise Dr, Florence, SC 1-855-201-7819

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2.8 out of 5
See all 18 Travelocity Reviews

"The shower in the bathroom is for a handicap person. I did not book a handicap room and the shower head was extremely low for someone who stands to sh ... " More

By a verified traveler on Sun 23 Feb 2020

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Florence hotel

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Magnolia Mall and Florence Civic Center. Pee Dee Mental Health Center and Mcleod Regional Medical Center are also within 6 miles (10 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Express check-out is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Jul 25 - Jul 26

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Florence ratings based on 18 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Florence

Everyone (11) Family (5)
1 out of 5
Had to wait in line to check in while watching front desk staff leave instead of helping with check in. Check in process lengthy. Had 2 King Suite. Rooms were fairly clean but stains were on carpet and chairs. Both bathrooms had cracks and water stains in the ceiling and one bathroom had water actively leaking from the ceiling and floor was flooded Response from staff was that no other rooms were available so only option was to check out. On the bright side the beds were clean and very comfortable.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 15, 2021 by management

We are sorry to hear your stay with us was bad we will handle these issues and thank you for taking the time to leave a review

2 out of 5

Posted by on Apr 23, 2021

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Comment from Hotel Management

May 4, 2021 by Management

Thank you for taking the time to leave a review

4 out of 5
The shower in the bathroom is for a handicap person. I did not book a handicap room and the shower head was extremely low for someone who stands to shower.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 23, 2020 by Beth

Thank you for taking the time to leave a review. If you were placed in a hanidcap room you actually did book that type. Most people don't realise assesible means handicap assesible. However, when avaliable we try to change the booking to a regular queen room. It is an often made, unnoticed mistake, made daily at our hotel, so we understand. We hope that you will come again soon. We have lots of other great rooms to enjoy.

5 out of 5
Clean, comfortable. room is good size and location is perfect.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 29, 2020 by Beth

Thank you for taking the time to leave a review. We are happy you enjoyed your stay. We hope that you will come again very soon.

2 out of 5
I found a bedbug in our first room. Was moved promptly and without "additional charge". Second room was considerably cleaner than the first (free of bugs after an extensive search) but upstairs neighbors were very loud (kids jumping on and off beds?) and the smoke alarm was chirping (we had to climb up and reet it).

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 28, 2019 by Microtel

Thank you for taking the time to leave a review. We are sorry to hear that you did not enjoy your stay. We hope that you decide to stay with us again the next time you are in the Florence Area.

4 out of 5
Got a good nice sleep. Room was comfortable. Departed before breakfast and the clerk was kind enough to give me a yogurt for the road..

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 24, 2019 by Beth

Thank you for taking the time to leave a review. We are glad that you enjoyed your stay and hope that you will consider staying again soon.

4 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 7, 2019 by Beth

Thank you for taking the time to leave a review. We hope that you will come again soon!

3 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Dec 4, 2019 by Beth

Thank you for taking the time to leave a review. We hope that you will stay with us again soon!

3 out of 5
Horrible breakfast, nightstand bolted to wall at an angle, noisy hallways on 1st floor

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 28, 2019 by Microtel

Thank you for taking the time to leave a review! We are sorry that you did not enjoy your stay... We hope to see you again in the future!

2 out of 5
Staff was very nice at service desk, however rooms were filthy and in poor repair. There were lids and trash under edge of bed

Posted by on May 25, 2019

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Comment from Hotel Management

May 25, 2019 by Microtel

Thank you for taking the time to leave a review! We are sorry that you did not enjoy your stay!

About the Microtel Inn & Suites by Wyndham Florence

Location 1912 Enterprise Dr, Florence, SC 29501

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Microtel Inn & Suites by Wyndham Florence also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Microtel Inn & Suites by Wyndham Florence was completed in March 2017. This Florence hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 3 levels
  • Built in 1998
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Florence, SC (FLO-Florence Regional) (9.7 km / 6 mi)
  • Train station: Florence Station (7.1 km / 4.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham Florence offers 74 accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Florence
  • Microtel Inn Wyndham Hotel Florence
  • Microtel Inn Wyndham Florence Hotel
  • Microtel Inn Suites by Wyndham Florence
  • Microtel Inn & Suites by Wyndham Florence Hotel
  • Microtel Inn & Suites by Wyndham Florence Florence
  • Microtel Inn & Suites by Wyndham Florence Hotel Florence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.