6/10 Okay
Erik
Apr 13, 2025
Liked: Cleanliness, staff & service, amenities
I few up in this area, and remember when this property was new. It was once one of the nicest in the city. I've since moved away, but come back to visit every couple of years. I've stayed here the last two visits, and can see that time has taken it's toll on this hotel. While not in horrible condition, it's definitely showing its age. The bathroom had the loudest bathroom fan I've ever heard, sounding as if it's about to blow up any second. The a/c unit in the room was mostly covered by the "pantry" (the built-in housing the mini fridge and coffee maker. The fridge didn't work, and I didn't realize this until I went to snack on some leftovers I had from the evening before, and found it to be room temperature. The bed was fairly comfortable, however the pillows, which are typically very comfortable, were flat and felt like resting my head on a a pile of unfolded laundry. The doors slam shut quite loudly which consistently woke me up throughout the night. I also wish they would provide regular coffee makers that I can use my own ground coffee with rather that the kind that use pouches. Despite all that, the toiletries provided were actually pretty good, the room had plenty of towels, the sheets seemed clean, and the housekeeping and front desk staff were very nice. I understand that upgrading and modernizing an entire hotel is expensive, but it IS Marriott. I probably won't stay there again, and likely seek out a newer hotel.
Erik
Stayed 3 nights in Apr 2025