4/10 Poor
Milena
Traveled with family
Apr 11, 2025
Liked: Staff & service
Disliked: Cleanliness
Let me just start off with saying that five stars go to the person who checked us in. She was very nice, professional, and helpful. But I cannot say the same for the room. As soon as I walked in, I tripped on a paddle off water, right outside the bathroom, causing a nasty bruise to my arm. There was also water around the toilet. Shower was not clean. There was a yellow urine like stain in the corner and some hair. Room had a mildew smell. There was also a random scrunched up pillowcase on the nightstand. I will usually ask for another room, but since we were there for only one night and it was already very late, we decided not to. At checkout, I informed the person at the front desk about the situation. She did say sorry but that was it. Nothing resembling official. Not that I’m looking for handouts, but something should be offer the reconciliation. In regards to parking, I had to make my own spot. We did arrive late, but while looking for a parking space, I did notice a people parking there and walking to town. There were many cars without parking permit which all hotel patterns receive to park.
Milena
Stayed 1 night in Apr 2025