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Hyatt Place Cleveland / Westlake / Crocker Park

3-star property
2020 Crocker Road, Westlake, OH 1-855-201-7819
4.7 out of 5
Exceptional!
See all 19 travelocity Reviews

"We loved the area so much to do! Breakfast was great had everything we needed staff and managers were great and helpful! " More

By a verified traveler on Tue 22 Mar 2022

Points Of Interest

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Hotel Description

3-star hotel near Crocker Park, connected to a shopping center

In shopping district

At this Westlake hotel, you'll be within half a mile (1 km) of Crocker Park and 3 miles (5 km) of Lake Erie Nature & Science Center. Huntington Beach and Bay Lanes Bowling are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like continental breakfast and free self parking.

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$135* Per night/room Dec 4 - Dec 5

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Cleveland / Westlake / Crocker Park ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Cleveland / Westlake / Crocker Park

Everyone (15) Couples (2) Family (1)
5 out of 5
We loved the area so much to do! Breakfast was great had everything we needed staff and managers were great and helpful!

Posted by on Mar 22, 2022

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Comment from Hotel Management

Mar 22, 2022 by Ivy

Hello and thank you for taking the time to share your comments! We are happy to hear you had a great experience with us and we hope to see you again soon!

1 out of 5

Posted by on Jul 20, 2021

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4 out of 5
We had a nice stay at this hotel. It’s in a cool area with tons of shopping and restaurants just outside the door. It was clean and comfortable, though not the best bed we’ve slept on. We stayed on a Monday night and were a bit surprised about the noise outside even on a weekday but it didn’t disturb our sleep. We’d stay here again just for the location.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 3, 2021 by Trisha

We are so happy you enjoyed your stay. I am so sorry to hear about the noise you experienced while with us. We can't wait for your next trip and we hope for a quieter stay!

5 out of 5
Clean and modern. Pool too cold Close to entertainment

Posted by on Dec 13, 2020

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Comment from Hotel Management

Dec 15, 2020 by Trisha

We are so happy to see you enjoyed your stay. I have passed along your comments about the pool to our Chief Engineer to ensure the temperature is set between 83 and 85 degrees. We hope to see you for your next trip!

5 out of 5
Great place, clean, upscale. Crocker Park offers great restaurant selections. Would definitely visit again.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Trisha

Thank you for the wonderful feedback. We look forward to your next stay!

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 2, 2020 by Trisha R

It looks like you had a great time. We hope to see you soon!

5 out of 5
Of course, the location! I met a fellow in the elevator who was cleaning diligently. I asked him how long he had worked at the hotel. He told me and said how much he liked his job, how nice his co-workers were, and what a great place it was to work. He is the reason why I will return and why I will recommend this hotel!

Posted by on Aug 11, 2019

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4 out of 5

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 11, 2019 by Vincent

Thanks for the feedback

5 out of 5
The staff was very curteous and competent. We enjoyed our stay.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Vincent

Thanks for the feedback!

5 out of 5
Stayed after a day at the amusement park and they had everything including a bedtime snack. Rooms are spacious and inviting. Great atmosphere for kids, they had a blast at the pool!

Posted by , from Pennsylvania on Mar 26, 2018

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Comment from Hotel Management

Apr 4, 2018 by Thank you for completing our Guest Survey regardin

We are so glad you enjoyed your stay! We look forward to welcoming you in the near future.

About the Hyatt Place Cleveland / Westlake / Crocker Park

Location 2020 Crocker Road, Westlake, OH 44145

Property Features

Hyatt Place Cleveland / Westlake / Crocker Park offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Hyatt Place Cleveland / Westlake / Crocker Park also features a garden, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Westlake hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Cleveland / Westlake / Crocker Park offers 110 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Hyatt Place Cleveland / Westlake / Crocker Park has a restaurant serving breakfast, lunch, and dinner.

Coffee to Cocktails - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Cleveland Westlake Crocker Park Hotel
  • Hyatt Place Cleveland Crocker Park Hotel
  • Hyatt Place Cleveland Westlake Crocker Park
  • Hyatt Place Cleveland Crocker Park
  • Hyatt Place Cleveland Westlake Crocker Park Hotel
  • Hyatt Place Cleveland Crocker Park Hotel
  • Hyatt Place Cleveland Westlake Crocker Park
  • Hyatt Place Cleveland Crocker Park
  • Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
  • Westlake Hyatt Place Cleveland / Westlake / Crocker Park Hotel
  • Hotel Hyatt Place Cleveland / Westlake / Crocker Park
  • Hyatt Place Cleveland / Westlake / Crocker Park Westlake
  • Hyatt Cleveland Crocker Park
  • Hyatt Place Cleveland / Westlake / Crocker Park Hotel
  • Hyatt Place Cleveland / Westlake / Crocker Park Westlake
  • Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

You should know

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.