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Hyatt Place Cleveland / Westlake / Crocker Park

3-star property
2020 Crocker Road, Westlake, OH 1-855-201-7819

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4.9 out of 5
Exceptional!
See all 15 Travelocity Reviews

"Great place, clean, upscale. Crocker Park offers great restaurant selections. Would definitely visit again. " More

By a verified traveler on Wed 12 Feb 2020

Points Of Interest

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Hotel Description

3-star hotel near Crocker Park, connected to a shopping center

In shopping district

At this Westlake hotel, you'll be within half a mile (1 km) of Crocker Park and 3 miles (5 km) of Lake Erie Nature & Science Center. Huntington Beach and John Christ Winery are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, sofa beds

Offering conveniences like sofa beds and refrigerators, the 110 guestrooms also have free WiFi and MP3 docks. Other amenities include flat-screen TVs, coffee/tea makers, and hair dryers.

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$97* Per night/room Aug 2 - Aug 3

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Cleveland / Westlake / Crocker Park ratings based on 15 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Cleveland / Westlake / Crocker Park

Everyone (14) Family (1)
5 out of 5
Great place, clean, upscale. Crocker Park offers great restaurant selections. Would definitely visit again.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Trisha

Thank you for the wonderful feedback. We look forward to your next stay!

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 2, 2020 by Trisha R

It looks like you had a great time. We hope to see you soon!

5 out of 5
Of course, the location! I met a fellow in the elevator who was cleaning diligently. I asked him how long he had worked at the hotel. He told me and said how much he liked his job, how nice his co-workers were, and what a great place it was to work. He is the reason why I will return and why I will recommend this hotel!

Posted by on Aug 11, 2019

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4 out of 5

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 11, 2019 by Vincent

Thanks for the feedback

5 out of 5
The staff was very curteous and competent. We enjoyed our stay.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Vincent

Thanks for the feedback!

5 out of 5
Stayed after a day at the amusement park and they had everything including a bedtime snack. Rooms are spacious and inviting. Great atmosphere for kids, they had a blast at the pool!

Posted by , from Pennsylvania on Mar 26, 2018

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Comment from Hotel Management

Apr 4, 2018 by Thank you for completing our Guest Survey regardin

We are so glad you enjoyed your stay! We look forward to welcoming you in the near future.

5 out of 5

Nice hotel

We had a very nice stay. The staff were all very friendly! Breakfast was very nice. Everything was very clean and comfortable.We will go back.

Posted by on Dec 18, 2017

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5 out of 5

Not What I Reserved

I was disappointed that when I checked in at around 7pm that the 2-queen, non-handicapped room that I reserved on Travelocity was not available and I was given a king, handicapped room instead. If I go through the trouble of identifying a specific type of room, I expect that is what I'll get. The desk receptionist was just the messenger and did a professional and courteous job.

Posted by on Apr 29, 2017

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5 out of 5

Beautiful hotel surrounded by fun!

This hotel has it all...beautiful, friendly lobby...healthy, hearty breakfasts...smiling, helpful staff...walking-distance to restaurants and shopping. It is our go-to accommodation in the Westlake/Rocky River area.

Posted by , from Savannah, GA on Apr 17, 2017

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5 out of 5

Nice hotel close to lots of restaurants and shops.

Cons: The bathroom doors were weird. I prefer wooden doors for privacy and to block the light going into the sleeping area.
Location: Tons or restaurants and great shops!
Nice hotel close to lots of restaurants and shops. Only one year old so clean and new.

Posted by on Nov 23, 2016

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About the Hyatt Place Cleveland / Westlake / Crocker Park

Location 2020 Crocker Road, Westlake, OH 44145

Property Features

Hyatt Place Cleveland / Westlake / Crocker Park offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Hyatt Place Cleveland / Westlake / Crocker Park also features a garden, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Westlake hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hopkins Intl. Airport (CLE) (20 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Cleveland / Westlake / Crocker Park offers 110 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Cleveland / Westlake / Crocker Park has a restaurant serving breakfast, lunch, and dinner.

Coffee to Cocktails - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.00 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Cleveland Westlake Crocker Park Hotel
  • Hyatt Place Cleveland Crocker Park Hotel
  • Hyatt Place Cleveland Westlake Crocker Park
  • Hyatt Place Cleveland Crocker Park
  • Hyatt Place Cleveland Westlake Crocker Park Hotel
  • Hyatt Place Cleveland Crocker Park Hotel
  • Hyatt Place Cleveland Westlake Crocker Park
  • Hyatt Place Cleveland Crocker Park
  • Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
  • Westlake Hyatt Place Cleveland / Westlake / Crocker Park Hotel
  • Hotel Hyatt Place Cleveland / Westlake / Crocker Park
  • Hyatt Place Cleveland / Westlake / Crocker Park Westlake
  • Hyatt Cleveland Crocker Park
  • Hyatt Place Cleveland / Westlake / Crocker Park Hotel
  • Hyatt Place Cleveland / Westlake / Crocker Park Westlake
  • Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

You should know

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.