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DoubleTree by Hilton Cleveland - Independence

4-star property
6200 Quarry Lane, Independence, OH 1-855-201-7819
3.2 out of 5
See all 19 travelocity Reviews

"Very clean, check in and out were both a breeze. Would have liked a better breakfast option, but would definitely stay again. " More

By a verified traveler on Fri 05 Nov 2021

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Hotel Description

4-star hotel near Cuyahoga Valley National Park

Independence retreat

Stay at this Independence hotel and you'll be within 2 miles (3 km) of Cuyahoga Valley National Park and 6 miles (10 km) of Bedford Reservation. Also within 9 miles (15 km) are Cleveland Metroparks Zoo and Christmas Story House.

Renovated in 2016

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a grocery/convenience store, and a lobby fireplace are also offered.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$137* Per night/room Oct 6 - Oct 7

Room, Non Smoking (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Treat Yourself Amenities)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds (Treat Yourself Amenities)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Cleveland - Independence ratings based on 19 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Cleveland - Independence

Everyone (11) Couples (3) Family (3)
2 out of 5
Extremely rude and loud guests. Not sure if the walls are that thin or if we just were unlucky and stayed next to people that were up all night yelling.

Posted by on May 3, 2022

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Comment from Hotel Management

May 3, 2022 by Stephanie

We are sorry to hear about your stay, and hope you will return again soon.

5 out of 5

Posted by on Apr 20, 2022

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1 out of 5
We were told the pool was open and when we got there the pool was "closed"... our kids were so sad:( there was a high police presence and lots of women coming in and out all night long... very sketchy:( Our tv never had a signal and there was a bar on our window for safety purposes... the area was ranked safe so we are not sure why it was so "locked down"... front desk staff spent more time on personal cell phones than accommodating customers.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 23, 2022 by Angela

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

5 out of 5
Very clean, check in and out were both a breeze. Would have liked a better breakfast option, but would definitely stay again.

Posted by on Nov 5, 2021

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Comment from Hotel Management

Nov 5, 2021 by Osman Baslamisli

Hello Tessa, Thank you so much for taking the time to share your feedback. We really appreciate it and are very happy to see that you enjoyed your stay with us. Look forward to seeing you here again in the near future. Regards,

1 out of 5
Got moved to 2 different rooms due to bad plumbing twice. Staff at front desk was very nice though!

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 7, 2021 by Angela

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

5 out of 5
Great staff and very clean room.

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 22, 2021 by Amber

Thank you for taking the time to give us your feedback. We are glad that you enjoyed your stay and we hope to see you again in the future!

2 out of 5
Liked the location disliked the hotel. Switched rooms and the second room was almost as bad as the first. First room had vomit looking stain on floor urine on the mattress pad along with pink juice sheet had what look liked a old blood stain. Second room was a Hilton honors room comforter had yellow along top brown smear stain on top of sheet black mold eye level under handrail in bathtub and a coffee pod stuck inside light fixture in bathroom. At this point i just cancelled the rest of my stay and went somewhere else. I would not recommend this hotel it’s not very clean.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by Amber

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

4 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 14, 2021 by Angela

We are happy to hear that you enjoyed your stay. We hope to see you again in the future!

4 out of 5
It was nice and clean, the staff was super nice, i would stay in this hotel again.

Posted by , from Dayton, ohio on Oct 11, 2020

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1 out of 5

Posted by on Jul 17, 2020

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About the DoubleTree by Hilton Cleveland - Independence

Location 6200 Quarry Lane, Independence, OH 44131

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool
  • Outdoor pool
  • Spa tub

The following facilities are closed on Monday and Tuesday:

  • Indoor pool
  • Outdoor pool
  • Spa tub

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Cleveland - Independence. Free self parking is available. A complete renovation of DoubleTree by Hilton Cleveland - Independence was completed in February 2016. This 4-star Independence hotel is smoke free.

  • 192 guestrooms or units
  • 5 levels
  • 9433 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Cleveland - Independence offers 192 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly. Renovation of all guestrooms was completed in February 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.

Shulas 2 - This steakhouse specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 16.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Cleveland Independence
  • DoubleTree by Hilton Cleveland - Independence Hotel
  • DoubleTree Hilton Cleveland Hotel Independence
  • DoubleTree Hilton Cleveland Independence
  • DoubleTree Independence
  • DoubleTree Independence Cleveland
  • DoubleTree Hilton Cleveland Independence Hotel
  • Independence Doubletree
  • DoubleTree By Hilton Hotel Cleveland-Independence Ohio
  • Doubletree Cleveland South Hotel Independence
  • Doubletree Hotel Independence
  • DoubleTree by Hilton Cleveland - Independence Independence
  • DoubleTree by Hilton Cleveland - Independence Hotel Independence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.