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"The two staff members checking in and one when checking out were all very friendly and polite. The area is nice and clean. However the room its self w ... " More

By a verified traveler on Mon 21 Jun 2021

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Hotel Description

Hotel perfectly located for exploring Independence

Heart of Independence

Within 9 miles (15 km) of this hotel, you'll find Christmas Story House and Cleveland Metroparks Zoo. Also within 9 miles (15 km) are Progressive Field and Rocket Mortgage FieldHouse.

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 108 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free long-distance calls. Other amenities include free local calls, hair dryers, and laptop-compatible safes.

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$66* Per night/room Nov 1 - Nov 2

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Cleveland - Independence ratings based on 33 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Cleveland - Independence

Everyone (14) Couples (5) Family (14)
1 out of 5
My room key kept locking when I looked for them they wasn’t in the office so I had to sleep in my vehicle so I never actually sleep in my room I showered when got there left for work/food and when I got back key would not work so I’m very unhappy with this stay because I never got a to stay in my room the day I was to leave is when the door locks worked correctly and that’s when I got my things out the hotel and just left since I had to sleep in my truck my 208$ Just went to waste

Posted by on Oct 10, 2021

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1 out of 5
I can’t review anything other than the office. The computers were down and they couldn’t get anyone into their rooms. They told me they would refund my money since it was their fault.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Sep 26, 2021 by Ang

Thank you, for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND - INDEPENDENCE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Angela Pozos GM

1 out of 5
The place was dirty - housekeeping didn't do their job. Ice machines (both buildings) were broken. Coffee not available depending "type" of room you booked - queen beds--- no coffee. Day manager late to work so desk clerk did not have access to make coffee in the office. Grounds not cared for - - like the staff could have cared less.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Rose

Dear guest, We're sorry to hear your stay did not meet your standards. We will be addressing these concerns with our staff to ensure something like this dose not happen in the future. We hope you have a wonderful day.

5 out of 5
The two staff members checking in and one when checking out were all very friendly and polite. The area is nice and clean. However the room its self was just okay. Rugs were not clean and there was some stain on one of the bed comforters. Could tell the pillows were old and worn and flat. The sheets underneath thou were clean and fresh and we slept decent, only bc there was a dog in the room next to us.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 11, 2021 by Rose

Dear Guest, We are sorry to hear your stay did not meet your expectations. We will address these issues with our staff to prevent something like this happening again. We hope you have a wonderful day.

3 out of 5
The staff was very nice and helpful, but i was given a down room and the heat didn't work, so i had to change rooms. Room was a little dirty, no toilet tissue, not worth the money!

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 31, 2021 by Jimmy

Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND - INDEPENDENCE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for issues you had during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

4 out of 5

Posted by on Jan 25, 2021

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4 out of 5
N/A staff cool but not to much to say other then I believe they should wash there blankets and covers more my body is a little itchy

Posted by , from Cleveland on Sep 18, 2020

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Comment from Hotel Management

Sep 18, 2020 by Sarah

Thank you for your feedback!

2 out of 5
The mattress was really comfortable, and the shower was good - water pressure was really good. But the room was not clean, and I had trouble, first with the room card - it wouldn't work and I had to trek back to the front desk to get another one. And just ONE card for two people. When we finally got in the room, we saw that there was one set of towels, for two people. One bath towel was not going to work. Back to the office again for towels.

Posted by , from Seattle, WA on Aug 4, 2020

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Comment from Hotel Management

Aug 4, 2020 by Sarah

Thank you for your feedback! We are sorry that your room only had one towel and that your room was not properly cleaned. We will address this with our staff immediately.. Thank you for choosing our hotel and we hope that you come back and let us better accommodate you

1 out of 5
My room had bed bugs. I woke up itchy In The middle of the night. Thought maybe I was having an allergic reaction to something. Than my daughter found a bed bug. Caught in in a cup and took to the office. Asked for a refund and they said they have to inspect the room first. I showed you the bug. What else do you need?

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 1, 2020 by Sarah

Thank you for your feedback! We are truly sorry that you has issues with your room. I can assure you that this will be addressed.Thank you for staying with us

4 out of 5
They allow pets and have space enough for them to be able to run around and not bother other guests

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Sarah

Thank you for your feedback!

About the Red Roof Inn Cleveland - Independence

Location 6020 Quarry Ln, Independence, OH 44131

Property Features

As a guest of Red Roof Inn Cleveland - Independence, you'll find coffee/tea in a common area and an ATM. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Independence hotel.

  • 108 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Cleveland - Independence offers 108 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Red Roof Inn Cleveland Hotel
  • Red Roof Inn Cleveland Hotel Independence
  • Red Roof Inn Cleveland Independence
  • Red Roof Inn Independence
  • Red Roof Inn Independence Cleveland
  • Red Roof Inn Cleveland - Independence Ohio
  • Red Roof Inn Cleveland Independence Hotel
  • Red Roof Inn Cleveland
  • Independence Red Roof Inn
  • Red Roof Inn Cleveland - Independence Hotel
  • Red Roof Inn Cleveland - Independence Independence
  • Red Roof Inn Cleveland - Independence Hotel Independence

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.