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"we had a room that overlooked the pool with a balcony and spiral staircase down to the pool! very unique. very awesome! " More

By a verified traveler on Wed 23 Jun 2021

Hotel Description

3.5-star hotel near Crocker Park

In shopping district

Within 2 miles (3 km) of this Westlake hotel, you'll find Crocker Park and Lake Erie. Huntington Beach is within 3 miles (5 km) and Westfield Great Northern Mall is within 9 miles (15 km).

Renovated in 2015

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the 24-hour business center, laundry service, and conference space. There's a fitness center on site, and a 24-hour front desk and a snack bar/deli are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 267 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include iPod docks, microwaves, and coffee/tea makers.

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$93* Per night/room Aug 15 - Aug 16

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Cleveland - Westlake ratings based on 14 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Cleveland - Westlake

Everyone (3) Couples (2) Family (8)
5 out of 5
we had a room that overlooked the pool with a balcony and spiral staircase down to the pool! very unique. very awesome!

Posted by on Jun 23, 2021

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5 out of 5
The hotel is good value

Posted by on Jun 19, 2021

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5 out of 5
Everything was fine. Check in, room, bed, cable. All good.

Posted by on Mar 7, 2021

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1 out of 5

Posted by on Oct 15, 2020

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Comment from Hotel Management

Oct 20, 2020 by Front Office Manager

Thank you for your feedback.

1 out of 5
Room was very hot they had to give us a fan ! The couple whom was in the room next door to us keep calling security because my one year old was crying due to teething very upset with this stay

Posted by , from Westlake OH on Jun 23, 2020

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4 out of 5

Posted by on Jun 2, 2020

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5 out of 5
Very nice property overall! Professional staff and very clean overall, room as amazing in terms of space and comfort. The only one concern we had was there was no continental breakfast included, but up charge of $8.00 for basic continental breakfast, though the breakfast spread was absolutely amazing in an extrememly good way. Thank you.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 26, 2019 by Guest Relations

Thank you for staying with us! We appreciate your comments and hope to have you stay with us again soon!

3 out of 5
Best thing is the warm chocolate chip cookies ! Easy check in

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 26, 2019 by Guest Relations

Thank you for staying with us! Our guests just love our cookies!

5 out of 5
Great beds, breakfast offered a nice variety of food. Staff was very friendly. I would stay here again!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Aug 26, 2019 by Guest Relations

Thank you for the review and comments! We hope to see you again soon!

4 out of 5
It was welcoming, and very clean everyone was very nice

Posted by on May 5, 2019

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Comment from Hotel Management

May 8, 2019 by Stephanie I.

Thank you for your comments! We would love to welcome you back soon!

About the DoubleTree by Hilton Hotel Cleveland - Westlake

Location 1100 Crocker Road, Westlake, OH 44145

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Spa tub

The following facilities are closed on Sunday and Monday:

  • Indoor pool
  • Restaurant
  • Bar/lounge
  • Spa tub

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Cleveland - Westlake also features a fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Cleveland - Westlake was completed in 2015. This 3.5-star Westlake hotel is smoke free.

  • 267 guestrooms or units
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (20 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Cleveland - Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Westlake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Cleveland-West
  • Holiday Inn Cleveland-West Hotel
  • Holiday Inn Cleveland-West Hotel Westlake
  • Holiday Inn Cleveland-West Westlake
  • Holiday Inn Westlake
  • Westlake Holiday Inn
  • DoubleTree Hilton Hotel Cleveland Westlake
  • DoubleTree Hilton Cleveland Westlake
  • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel
  • DoubleTree by Hilton Hotel Cleveland - Westlake Westlake
  • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel Westlake

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.