Skip to main content
Beginning of main content

"nice place to stay clean rooms breakfast was not what you expected " More

By a verified traveler on Tue 06 Aug 2019

Enter dates to see availability

Hotel Description

North Olmsted guestrooms with kitchens

In suburbs

Your stay at this North Olmsted hotel places you within a 10-minute walk of Solar Eclipse April 8th 2024 and Westfield Great Northern Mall. Rocky River and Rocky River Reservation are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$64* Per night/room Apr 9 - Apr 10

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Suites Cleveland Great Northern Mall ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Cleveland Great Northern Mall

Everyone (2) Family (4)
1 out of 5
They lied about our room we was supposed to have 2 beds and they have no ice make I do not recommend

Posted by on Apr 20, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 22, 2023 by Hotel Management

Dear Shanel, Thank you for choosing us. We regret that the room you requested was unavailable, and we apologize for any frustration this undoubtedly caused. We know apologies will not compensate for the inconvenience, but we are sorry. Thank you for your feedback, which is much appreciated. Being an extended-stay hotel, all our rooms have a fully equipped kitchen with a fridge and ice trays. So we don't have an ice machine on our property. We are sorry for this disappointment. Please allow us to better your experience with us whenever your travels bring you back to the area. Sincerely,Hotel Management

5 out of 5
nice place to stay clean rooms breakfast was not what you expected

Posted by on Aug 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 7, 2019 by Hotel Management

We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. Thank you again for allowing us to serve you, and we hope to provide you with another comfortable stay in the future.  Sincerely, Hotel Management

4 out of 5
Soda vending machine wasn't working. As a lifelong non-smoker it smelled to me as if someone in a nearby room wasn't obeying the rules the first couple days I was there, then it went away. I will continue to patronize this inn for its in-room amenities, convenience and value.

Posted by on Apr 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 7, 2019 by Hotel Management

We are delighted to read the review of your stay at Extended Stay America. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, Hotel Management

3 out of 5
Plumbing issues in both rooms. I had to be moved from first room due to a clogged toilet.

Posted by on Aug 18, 2017

Was this review helpful to you?
Comment from Hotel Management

Aug 20, 2017 by General Manager

Thank you for being our guest. Although you were overall satisfied with your stay, we are sorry for the maintenance issues you encountered while being here. We are already taking the steps to ensure oversights such as this do not happen again. We hope you will consider giving us a second chance the next time you are in our area. Sincerely, General Manager

4 out of 5
A very clean, friendly place that was not too hard on the wallet.

Posted by on May 25, 2017

Was this review helpful to you?
Comment from Hotel Management

May 27, 2017 by General Manager

It was our pleasure having you as our guest at Extended Stay America - Cleveland - Great Northern Mall. It's great to know you found us to be great value as well as our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area.   Sincerely, General Manager

3 out of 5

Not overly impressed

Pros: Close restaurants, Free Internet
Cons: no breakfast, no hairdryer
The room was dated, the furniture chipped, the floor molding gouged. The bed was comfortable, but my first impression was that the place did not feel welcoming.

Posted by on Sep 19, 2012

Was this review helpful to you?
5 out of 5

Great hotel!

Pros: Close restaurants, Free Internet, Quiet
We absolutely loved it! The location was great, the room was very clean, the staff was very polite and helpful and the price was just right! We are definitely going back very soon!

Posted by , from ohio on Jun 22, 2012

Was this review helpful to you?
3 out of 5

Older building-excellent employees

This property has seen better days. No hair dryer in unit. Pillows were stained. Needs updating in the bathroom. Would not stay again especially with other newer hotels just down the street.

Posted by on Jun 15, 2009

Was this review helpful to you?
5 out of 5
Muy bueno para el precio, todo muy limpio y atencion excelente 👌

Posted by on May 29, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 12, 2022 by Hotel Management

Jackeline, thank you very much for selecting Extended Stay America during your visit to our area. It is wonderful to read that you not only enjoyed our superb service, but that you also found us to be an excellent value for the area. We look forward to seeing you again. Sincerely, Hotel Management

About the Extended Stay America Suites Cleveland Great Northern Mall

Location 25801 Country Club Blvd, North Olmsted, OH 44070

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 334 square feet (31 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cleveland Great Northern Mall. Free self parking is available. This North Olmsted hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • 334 sq ft of conference space
  • 31 sq m of conference space
  • Built in 1997
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cleveland Great Northern Mall
  • Extended Stay America Great Northern Hotel Cleveland Mall
  • Extended Stay America Cleveland Great Northern Mall Hotel
  • Extended Stay America Cleveland Great Northern Mall
  • Extended Stay America Cleveland Great Northern Mall
  • Extended Stay America Suites Cleveland Great Northern Mall Hotel
  • Hotel Extended Stay America - Cleveland - Great Northern Mall

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.travelocity.com/Cleveland-Hotels-Extended-Stay-America-Suites-Cleveland-Great-Northern-Mall.h79450-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cleveland-Hotels-Extended-Stay-America-Suites-Cleveland-Great-Northern-Mall.h79450-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Cleveland-Hotels-Extended-Stay-America-Suites-Cleveland-Great-Northern-Mall.h79450-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.