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4.4 out of 5

"My stay here was amazing! The only thing that I wished was disclosed to me beforehand is the $50 refundable deposit. Other than that, the staff was su ... " More

By a verified traveler on Tue 12 Dec 2017

Hotel Description

3-star hotel near Crocker Park

In Westlake

Within 2 miles (3 km) of this Westlake hotel, you'll find Crocker Park and Lake Erie Nature & Science Center. Lake Erie and Huntington Beach are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, kitchens

The 104 guestrooms feature TVs with cable channels, free WiFi and free wired Internet, and kitchens with refrigerators and microwaves. Sofa beds, dining areas, and sitting areas are also available.

Studio Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max
$99* Per night/room Nov 17 - Nov 18

Suite, 2 Bedrooms, Fireplace

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Studio Suite, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 2 Queen Beds, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sonesta ES Suites Cleveland Westlake ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites Cleveland Westlake

Everyone (8) Family (3)
5 out of 5
My only complaint was the bed. I felt like I had to be in the middle to keep from rolling out to the left.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Team Sonesta westlake

dear Anonymous, Tank you for the great review, and the inout on the bed. If you would message me back on the room number as it doesn't show up on my end, so as we can check the mattress out. Other than that is looks like a fantastic stay, and we thank you!

5 out of 5

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 7, 2019 by Team Sonesta Westlake

Dear Anonymous, Thank you for the fantastic review, and we are happy you were happy! See you next trip!

5 out of 5
The bed was very comfortable and the room was very clean ,which is very important to us !

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 2, 2019 by Team Sonesta Westlake

Thank you very much! we are happy we made your stay a great one! see you next trip!

4 out of 5
I loved the quiet. Very clean & extremely comfortable bed. I did not realize that some rooms are up stairs with no elevators. I am female & have a bad knee...it was very difficult getting my bags up the stairs. No assistance was offered at the desk. Otherwise nice.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Team Sonesta Westalke

Dear LL, Thank you for the great review on your stay with us at Sonesta ES Westlake. We are sorry all we had available was second floor, and will assit you next stay if we don't have first floor. Thanks Again!

4 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by Team Sonesta

Dear Anonymous, Thank you for the great review on your stay with us! We will see you next trip! Thanks Team Sonesta

5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by Team Sonesta Westlake

Dear Anonymous, Thank you for the great review! We will see yo next trip! Team Sonesta Westlake

4 out of 5
The lofted room was great. I wish we had more than 2 towels for 6 of us

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by Team Sonesta Westlake

Thank you for your input, and we do stock towels for 4 people as a rue, however we would be more than happy to put in extra towels for your next stay. Just let us kno. thank you for your input and we will see you next trip!

4 out of 5
We liked the way it's set up. Like your own little apartment. All was good!

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 25, 2019 by Team Sonesta Westlake

Thank you Anonymous for your great review of Sonesta ES Westlake! We appreciate your taking time to post your review, and we look forward to your next visit!

5 out of 5

Posted by on Jan 23, 2019

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Comment from Hotel Management

Jan 24, 2019 by Joa

Dear, Thank you for spending time with us at Sonesta ES Suites Cleveland Westlake. We enjoyed hosting you and hope you had a memorable visit. We would appreciate you taking a few moments to tell us how we did during your recent visit, so that we can make your next stay even more memorable. Many travelers value comments from other guests, so we're also giving Thank you for staying with us and for sharing your feedback. We look forward to welcoming you back soon! Sincerely Joanne Victoria Front Office Manager Sonesta ES Suites Cleveland Westlake

4 out of 5
Nice place, friendly staff, only stayed one night but it was nice. Breakfast was standard but nice guitarist playing Christmas music.

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 18, 2018 by Phil

Dear Anonymous, Thank you for the wonderful comments on the Hotel. We appreciate the input, and look forward to seeing you again. Phil

About the Sonesta ES Suites Cleveland Westlake

Location 30100 Clemens Rd, Westlake, OH 44145

Property Features

Sonesta ES Suites Cleveland Westlake offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served. Event space at this hotel measures 400 square feet (37 square meters). The business-friendly Sonesta ES Suites Cleveland Westlake also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Westlake hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (22.4 km / 13.9 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Cleveland Westlake offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. This Westlake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Cleveland Hotel Westlake
  • Sonesta ES Suites Cleveland
  • Residence Inn Westlake
  • Residence Inn Westlake Cleveland
  • Westlake Residence Inn
  • Residence Inn By Marriott Cleveland Westlake Hotel Westlake
  • Residence Inn By Marriott Cleveland Westlake Ohio
  • Residence Inn Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Hotel
  • Residence Inn By Marriott Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Ohio
  • Sonesta ES Suites Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Westlake
  • Sonesta ES Suites Cleveland Westlake Hotel Westlake

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Cleveland-Hotels-Sonesta-ES-Suites-Cleveland-Westlake.h15179-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.