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"Great location, super friendly staff, quiet and very comfortable. " More

By a verified traveler on Sat 23 Jun 2018

Hotel Description

Hotel near Westfield Great Northern Mall in North Olmsted

In suburbs

A stay at this hotel places you within half a mile (1 km) of Westfield Great Northern Mall and 6 miles (10 km) of Baldwin Wallace College. Crocker Park is within 6 miles (10 km) and Huntington Beach is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include continental breakfast, free self parking, and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 103 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$63* Per night/room Nov 17 - Nov 18

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham Cleveland Airport West ratings based on 48 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Cleveland Airport West

Everyone (21) Couples (2) Family (10)
3 out of 5
Property was very clean the Hallway smelled the place needed a update bathroom needed face lift

Posted by on Nov 15, 2019

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4 out of 5
Large room, accessible. However not a roll in shower as I had requested.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by Manager On Duty

Dear Valued Guest, Thank you for your review. We appreciate your feedback and have passed it onto our management team who greatly value guest feedback. We would like to extend our deepest apologies for the inconveniences you experienced. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management

2 out of 5
The two ladies at the front desk were pretty great. They were so nice. When we got to our room, the first thing we did was check the beds to see if the sheets were fresh. We both worked in housekeeping before so we could tell, the beds were remade. There was pubic hair

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 5, 2019 by Manager On Duty

Dear Valued Guest, Please accept my sincerest apologies; We fell short of delivering the absolute best experiences possible during your visit to the area. I appreciate you taking the time to review our hotel, I will absolutely be sharing your feedback with the team so that we are able to improve. Thank you for choosing us, and we hope that we have another opportunity to better serve you in the future. Sincerely, Management

5 out of 5
Really liked the cleanliness. I needed a later check in and was satisfied with the cooperation.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 28, 2019 by Manager On Duty

Dear Valued Guest, Thank you for taking the time to post this review. We are all very grateful for the 5 out of 5 score you have given us. Our entire team works extremely hard to ensure we are able to provide an amazing stay for all of our guests. Thank you for choosing us, and we look forward to hosting you again soon. Sincerely, La Quinta Inn & Suites by Wyndham Cleveland Airport West

1 out of 5
NOiSY!!!! Very disappointed! The room smelled like mold.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by Manager On Duty

Dear Andy, Please accept my sincerest apologies; We fell short of delivering the absolute best experiences possible during your visit to the area. I appreciate you taking the time to review our hotel, I will absolutely be sharing your feedback with the team so that we are able to improve. Thank you for choosing us, and we hope that we have another opportunity to better serve you in the future. Sincerely, Management

4 out of 5
No eye contact or greeting at check in. AC was loud. We've stayed here before, and we always satisfied. Young people down the hall (we were in 421, they were in 416 or 418) were LOUD and smoking pot. the smell reeked in the hallway.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Manager On Duty

Dear Valued Guest, Thank you for your review. We appreciate your feedback and have passed it onto our management team who greatly value guest feedback. We would like to extend our deepest apologies for the inconveniences you experienced. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management

1 out of 5
They put me in a room with a very strong urine stench. This hotel is NOT clean

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 24, 2019 by Manager On Duty

Dear Valued Guest, Thank you for notifying us of your experience. We are very grateful for your insight and regret to read that you did not have an overall positive experience. Your review will be used by our team as an opportunity to learn and make positive adjustments. Please accept our apologies for any inconveniences you encountered during your stay . We sincerely hope to have the opportunity to make it up to you on a future visit. Sincerely, Management

5 out of 5
Staff were ALL very friendly and helpful. Parking was convenient.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by Manager On Duty

Dear Valued Guest, Thank you for taking the time to post this wonderful review. We are all very pleased to know that you enjoyed your stay with us. Our entire team works extremely hard to ensure all of our guests have an overall positive experience. Thank you for choosing us, and we look forward to hosting you again soon. Sincerely, La Quinta Inn & Suites by Wyndham Cleveland Airport West

3 out of 5
House keeping never once cleaned my bathroom or vacuumed my room. Several larger groups staying during my stay and ran amuck throughout hotel and cluttered the lobby.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 19, 2019 by Manager On Duty

Dear Valued Guest, Thank you for taking the time to complete this survey. I apologize for the inconveniences you encountered during your stay. Rest assure, we do not take matters like this lightly. Your comments will be shared with our entire team to ensure issues like yours keep from happening again to future guests. Thanks for letting me know. We all work hard to try and ensure each guest has an overall positive experience. We do hope you will give us another opportunity to provide your with the experience you deserve. Sincerely, Management

4 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by Manager On Duty

Dear Valued Guest, Thank you for rating our hotel 4 of 5. Although a GOOD score, we want to continue to strive for perfection. Any information you can provide to help us improve our overall operations would be greatly appreciated. Please feel free to contact the hotel directly so we can discuss further. Thanks again for the feedback and we are looking forward to having you as a guest again when your travel plans brings you back to this area. Sincerely, La Quinta Inn & Suites by Wyndham Cleveland Airport West

About the La Quinta Inn & Suites by Wyndham Cleveland Airport West

Location 25105 Country Club Blvd, North Olmsted, OH 44070

Property Features

La Quinta Inn & Suites by Wyndham Cleveland Airport West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle (available on request) and an area shuttle are free. The business-friendly La Quinta Inn & Suites by Wyndham Cleveland Airport West also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free. This North Olmsted hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (8.9 km / 5.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

La Quinta Inn & Suites by Wyndham Cleveland Airport West offers 103 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This North Olmsted hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Airport shuttle service is available on request from 6:30 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport shuttle service is offered on request from 6:30 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available.

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25.00 per week
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Cleveland Airport West
  • Quinta Inn Cleveland Airport West North Olmsted
  • Quinta Cleveland Airport West North Olmsted
  • Quinta Suites Cleveland West
  • La Quinta Inn & Suites by Wyndham Cleveland Airport West Hotel
  • La Quinta by Wyndham Cleveland Airport West
  • La Quinta Inn Suites Cleveland Airport West
  • La Quinta Inn & Suites by Wyndham Cleveland Airport West Hotel

You should know

  • La Quinta Inn & Suites by Wyndham Cleveland Airport West offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Cleveland-Hotels-La-Quinta-Inn-&-Suites-by-Wyndham-Cleveland-Airport-West.h7086-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.