Crowne Plaza Cleveland Airport by IHG

3.5 star property
Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Bar (on property)
Exterior
Breakfast, lunch, dinner served; Italian cuisine
Terrace/patio

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • NASA Glenn Research Center
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(36 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Middleburg Heights

In suburbs.You'll find Southwest General Health Center and Baldwin Wallace College within 2 miles (3 km) of this hotel. Mill Stream Run Reservation and Rocky River Reservation are also within 3 miles (5 km).

What's nearby

  • Southwest General Health Center - 11 min walk - 0.6 miles
  • Baldwin Wallace College - 3 min drive - 1.4 miles
  • I-X Center - 7 min drive - 3.1 miles
  • NASA Glenn Research Center - 10 min drive - 7.0 miles
  • Cleveland Metroparks Zoo - 14 min drive - 11.9 miles

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

How close is Crowne Plaza Cleveland Airport by IHG to the airport?

Crowne Plaza Cleveland Airport by IHG is 6.2 mi (12-min drive) away from the Cleveland Hopkins International Airport (CLE) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on Aug 24, 2025 start from $119.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Cleveland Airport by IHG have an airport shuttle?

Crowne Plaza Cleveland Airport by IHG offers a free airport shuttle, available 24 hours a day.

How close is Crowne Plaza Cleveland Airport by IHG to the beach?

This hotel is 15.2 mi (33-min drive) from Huntington Beach.

Does Crowne Plaza Cleveland Airport by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Cleveland Airport by IHG, but buffet breakfast is offered for a fee of USD 12.95 for adults and USD 7.95 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at Crowne Plaza Cleveland Airport by IHG?

No, there is no casino at this hotel, but JACK Cleveland Casino (18-min drive) is nearby.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Cleveland Airport by IHG?

This hotel offers free self parking. Extended parking is available for a fee.

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Crowne Plaza Cleveland Airport by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Crowne Plaza Cleveland Airport by IHG have a restaurant?

Crowne Plaza Cleveland Airport by IHG is home to Tavolo 72, which features Italian cuisine.

Does Crowne Plaza Cleveland Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Cleveland Airport by IHG to downtown Middleburg Heights?

Crowne Plaza Cleveland Airport by IHG is 0.9 mi away from Middleburg Heights.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 370 out of 1015 reviews
Rating 8 - Good. 283 out of 1015 reviews
Rating 6 - Okay. 146 out of 1015 reviews
Rating 4 - Poor. 115 out of 1015 reviews
Rating 2 - Terrible. 101 out of 1015 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 1 night in May 2025

4/10 Poor

Amanda

Business traveler, Traveled with family
Liked: Amenities
Disliked: Staff & service
Had difficulties checking into my room and the staff at the front desk didn’t really seem to want to help. No smile or greeting when I walked in. I honestly think he just didn’t want to be there. I ended up having to get the room switched and ended up with a room without a balcony so I was pretty disappointed. After a long day of travel it was pretty frustrating to have to deal with complications and staff that was unfriendly. The room was okay but the carpet seemed like it was dirty and the bathroom had mold on the ceiling. The bed was comfortable and the room temperature was easy to adjust. The restaurant has a buffet breakfast but the food was terrible. I probably wouldn’t stay again.
Stayed 1 night in May 2025

2/10 Terrible

Josephine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is in need of some love and care. It needs a refurbishment and money spent on it. The staff are nice, especially in the restaurant and bar, but we had issues at check in (we were sent to a room that had not been cleaned then had to get our keys to the next one re-set three times) and the elevators mostly are out of order, also we had coffee pods in our room but no machine. Overall, we were disappointed in this from a Crown Plaza, which is usually a reliable chain.
Stayed 1 night in Apr 2025

8/10 Good

eileen

Disliked: Cleanliness

Nice

Hotel was good we stayed 2 nights as waiting for flight .. we got an early check in and a late check out. Our room was clean , but could have put in more coffee tea ,, etc:
Stayed 2 nights in Apr 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Liked: Staff & service
It was nothing fancy but did the trick.
Stayed 1 night in Apr 2025

2/10 Terrible

Emony

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My sheets were dirty asf they didn’t come change them there rude asf don’t refund or accommodate anything only 1 elevator works and that one shouldn’t even be open
Stayed 1 night in Apr 2025

2/10 Terrible

Tanisha

Stayed 1 night in Apr 2025

4/10 Poor

Jermaine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not a 3.5 star as advertised
Stayed 1 night in Apr 2025

4/10 Poor

Ann

Liked: Cleanliness, staff & service, room comfort

Fine to stay, eat elsewhere.

Room was fine, but two of the three elevators were out of service. Would have been fine, but I felt ill after eating at the hotel restaurant. Probably should have taken the hint that the hotel was fully booked but the restaurant was nearly empty.
Stayed 1 night in Apr 2025

4/10 Poor

Tyler

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were nice and pleasant, but check in process very slow. 2/3 elevators broken, pool broken, sauna broken, 2/5 urinals in bar area broken.
Stayed 2 nights in Apr 2025

2/10 Terrible

Amanda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebony and her husband who work the front desk is absolutely rude. When we came in on Friday the pool wasn’t available but it literally says pool access. So Saturday I went downstairs and ask front desk was it open, the very kind staff told us that it hasn’t work since she worked there (which later we found out she’s been there for three weeks). She later called me said it was fixed and will open at 6pm. Took our kids down there at 6pm and was told another hour. Went down there at 7pm and the water was freezing. I called down there and Ebony said it’s open what do you me to do. I said maybe we should be accosted because we been here since yesterday with no pool and now it’s cold and the main reason we booked was to swim. She started saying she couldn’t do nothing about it so I informed her I would reach out to corporate. In the mist of this we are walking up the stairs because only one elevator works so it takes 10minutes to get in it, we come in contact with her husband who is the transport person. And he states, “be careful it’s a sex offender running around the hotel showing himself to everyone!” Remind you it’s a basketball tournament going on with ALOT of kids I mean thousands of kids who are staying at these surrounding hotels. The overall experience was absolutely horrible and I’m not one to usually complain but to be treated so terribly is crazy.
Stayed 2 nights in Apr 2025

4/10 Poor

Vefa

Traveled with family
Disliked: Staff & service

Crowded and understaffed airport hotel

I booked this hotel for an overnight stay before an early flight. Check in took about an hour with only 1 person at the front desk trying to check in 100 angry people waiting in line. Her attitude was great, though so kudos to her. 2 of the 3 elevators were out of service, so had to climb up two stories with luggage. The room was below average size, and beds were uncomfortable. It is a popular one I guess because you can park and fly there. If you don't have such intentions, avoid.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
What a bummer that it is so neglected. You can tell it was a nice place in the past.
Stayed 1 night in Apr 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

joshua

Stayed 1 night in Mar 2025

4/10 Poor

Clara

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures aren’t accurate with the hotel . The view nothing about this hotel . Fake pictures about views . Hotel smell not good., carpets with stains . Cleanliness is so bad.Elevator with many issues and the room with many broken doors and bathroom sink broken . Maintenance in this hotel is so poor and so old nothing about pictures it’s according to the reality.

4/10 Poor

svens, canton

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to switch rooms because couldn’t close open outside window
Stayed 1 night in Mar 2025

6/10 Okay

Kenyatta

Traveled with partner
It was okay
Stayed 2 nights in Mar 2025

8/10 Good

Karlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient for a stip enroute to Chicago from Maryland. Pool could have been a bit warmer. Staff was VERY nice. A cute bar in the basement and Becky was an excellent host.
Stayed 1 night in Mar 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
;)
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient overnight stay for the airport in cleveland. Restaurant downstairs was adequate and staff was super duper.
Stayed 1 night in Feb 2025

8/10 Good

Kristen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

James, Strongsville

Stayed 1 night in Mar 2025