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Best Western Airport Inn & Suites Cleveland

2.5-star property
16501 Snow Rd, Brook Park, OH 1-855-201-7819

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3.7 out of 5
Good!
See all 18 Travelocity Reviews

"Good place to stay, well ran by the staff. It feels safe which is the key. " More

By a verified traveler on Thu 15 Oct 2020

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Brook Park hotel

Near the airport

At this Brook Park hotel, you'll be within half a mile (1 km) of Kaiser Permanete Medical Center and 3 miles (5 km) of International Exposition Center. NASA Glenn Research Center and Baldwin Wallace College are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

The 64 soundproofed guestrooms offer free WiFi and room service. Other amenities include refrigerators, microwaves, and TVs with satellite channels.

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Jun 25 - Jun 26

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Airport Inn & Suites Cleveland ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Airport Inn & Suites Cleveland

Everyone (14) Couples (2) Family (3)
5 out of 5
Good place to stay, well ran by the staff. It feels safe which is the key.

Posted by , from Phoenix on Oct 15, 2020

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Comment from Hotel Management

Oct 15, 2020 by VJ

Dear Erik, Thank you for taking time and leave feedback for your recent stay with us. We glad to have 5 start review and keep doing our best. Hope we will see you back if you are in our area again.

4 out of 5
Nothing stuck out either good or bad..............

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by VJ

Dear Valued Guest, Thank you for taking time and leave your valued feedback for your recent visit with us.

5 out of 5
loved everything. about the property. except, the parking lot is on the small side.

Posted by , from DETROIT, MI on Jan 29, 2020

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Comment from Hotel Management

Feb 8, 2020 by VJ

Dear Valued guest, Thank you for taking time and leave a feedback for your recent stay with us. I am happy to hear that you enjoyed your stayed. Parking lot issue please accept our apology. Come back and see us.

3 out of 5
Its ok if you're not there long. The staff was great.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by VJ

Dear Valued Guest, Thank you for taking time leave feedback for your recent stay with us. Come back and see us if you are in area again.

5 out of 5

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 13, 2019 by Danny J

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vijay Jadeja General Manager

4 out of 5
We truly enjoyed our recent stay. Location was key for this trip The staff we encountered, from the front desk, breakfast room and housekeeping were amazing and accommodating. Our room showed some extensive wear and tear, nothing to scare you off, but disappointing My favorite Best Western facility was on Highway 65, located in McGhee, Arkansas; it's now closed. So my new favorite is Brookpark, Ohio. Thank you and see you next year!

Posted by , from Massachusetts on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Vern

Thank you for your feedback, please come see us again!

4 out of 5
the pool was filthy in disrepair and freezing. I chose this hotel for

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Vern

We are very sorry bout the pool, we are in the process of getting bids for repair. Thank you for your comments!

4 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Vern

Thank you for your feedback, please come see us again!

5 out of 5
Friendly staff very helpful. Will definitely stay with you next time in Cleveland.

Posted by , from Sarasota,FL. on Sep 21, 2018

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Comment from Hotel Management

Sep 25, 2018 by Vern - Sales

Thank you so much for staying with us! Please come back and see us again. Vern

1 out of 5

worst hotel I ever stayed in

Pros: U HAVE A LOT OF NERVE TO ASK READ MY EXPERIENCE
Cons: CLOSE IT DOWN
Location: ONE NITE STAY AND THAT WAS TO LONG
the window in the room was blacked out..i ask about why and was told because it overlooked the neighbors yard. the toilet had to be flushed twice. the blanket on the bed was all worn, which I took of the bed and slept only under a sheet. the carpeting in the room had stains and I work socks to move around the room. lite on the desk was not working. had a early flight and the breakfast room had no eggs. I asked and was told the truck never delivered the shuttle van passenger seat was torn and the foam rubber filling was on the seat and all over the floor board. I WILL NEVER STAY AT ANOTHER BEST WESTERN. I also asked the front desk if there were any cookies and was told the tour bus group took all of them and they did not have any back-up for the rest of the guests AGAIN I WILL SAY, NEVER AGAIN WILL I EVEN THINK OF STAYING AT A BEST WESTERN

Posted by , from CALIFORNIA on Sep 21, 2016

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About the Best Western Airport Inn & Suites Cleveland

Location 16501 Snow Rd, Brook Park, OH 44142

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Best Western Airport Inn & Suites Cleveland also features multilingual staff, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis. This Brook Park hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (3.4 km / 2.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not offer airport transportation service on Sundays.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport
  • Best Western Airport Inn
  • Best Western Airport Inn Cleveland Brook Park
  • Best Western Airport Inn Cleveland
  • Best Western Airport Cleveland Brook Park
  • Best Western Airport Cleveland
  • Best Western Brook Park
  • Best Western Airport Hotel Brook Park
  • Brook Park Best Western
  • & Suites Cleveland Brook Park
  • Best Western Airport Inn & Suites Cleveland Hotel
  • Best Western Airport Inn & Suites Cleveland Brook Park
  • Best Western Airport Inn & Suites Cleveland Hotel Brook Park

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.