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Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

2.5-star property
16330 Snow Rd, Brook Park, OH 1-855-201-7819
4.4 out of 5
Excellent!
See all 18 travelocity Reviews

"Easy booking, check in and checkout. Room was very clean. " More

By a verified traveler on Sun 12 Jul 2020

Points Of Interest

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Hotel Description

Brook Park guestrooms with free WiFi

Near the airport

You'll be within half a mile (1 km) of Kaiser Permanete Medical Center and 2 miles (3 km) of North Park Care Center with a stay here. MetroHealth Parma Medical Center - Inpatient Hospital and Metrohealth Hospital are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms also offer free WiFi and LCD TVs with satellite channels. Coffee/tea makers, free newspapers, and free local calls are also available. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$105* Per night/room Nov 7 - Nov 8

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

Everyone (6) Family (8)
4 out of 5

Posted by on May 1, 2021

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Comment from Hotel Management

Jun 4, 2021 by Mgmt

Thank you for your stay and your review

4 out of 5

Posted by on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Mgmt

Thank you for your stay and your review

5 out of 5
Easy booking, check in and checkout. Room was very clean.

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 13, 2020 by Mgmt

Thank you for your wonderful review and your stay with us

5 out of 5
Very easy process and greeting checking in was nice also

Posted by , from Maryland on Jun 27, 2020

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Comment from Hotel Management

Jun 27, 2020 by Mgmt

Thank you for your stay and your review

5 out of 5
Property was very clean, employees were friendly. The free breakfast is very good. There are also two restaurants within walking distance.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Mgmt

Thank you for your stay and your wonderful review. We hope to see you soon

5 out of 5
Very impressed!! Clean, friendly staff, great breakfast! Definitely will stay again. Highly recommend for the price and location.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by Mgmt

Thank you for your stay and your wonderful review

4 out of 5
It's an older property, but very clean and well maintained. The complimentary breakfast was also outstanding, as it has fresh-made pancakes (from some kind of machine), cheese omelets, turkey sausage, bacon, and the usual cereals, breads, etc. The room was very clean and had nice soap, shampoo, shower gel, etc. I would stay there again.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 6, 2019 by Mgmt

Thank you for your stay and your generous review. We are glad to see you had enjoyed our pancakes and other breakfast items. We look forward to your return stay with us.

3 out of 5
Room smelled and air conditioner needs work as it had a loud creaking sound every time it stopped.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 26, 2019 by Mgmt

Thank you for your stay and we will investigate on the smell and ac unit

5 out of 5
Clean, quiet, spacious room, convenient, will stay again.

Posted by on May 6, 2019

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Comment from Hotel Management

May 14, 2019 by Mgmt

Thank you for your stay and your review. We hope to see you soon

4 out of 5

As expected

Nice amenities, nice staff cleaned remote controls! Typical holiday inn

Posted by on Dec 4, 2017

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Comment from Hotel Management

Dec 6, 2017 by Mgmt

Thank you for your review.

About the Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

Location 16330 Snow Rd, Brook Park, OH 44142

Property Features

Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. There are 3 meeting rooms available. An area shuttle within 1.00 miles and a roundtrip airport shuttle (available on request) are free. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel. Self parking is free. This Brook Park hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 768 sq ft of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 1.00 miles
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Holiday Inn Express Cleveland Airport Brookpark
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.