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Holiday Inn Express Cleveland Airport - Brookpark

2.5-star property
16330 Snow Rd, Brook Park, OH 1-855-201-7819

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4.4 out of 5
Excellent!
See all 16 Travelocity Reviews

"Easy booking, check in and checkout. Room was very clean. " More

By a verified traveler on Sun 12 Jul 2020

Points Of Interest

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Hotel Description

Brook Park guestrooms with free WiFi

Near the airport

At this Brook Park hotel, you'll be within half a mile (1 km) of Kaiser Permanete Medical Center and 3 miles (5 km) of International Exposition Center. NASA Glenn Research Center and Baldwin Wallace College are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Cleveland Airport - Brookpark ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Cleveland Airport - Brookpark

Everyone (4) Family (8)
5 out of 5
Easy booking, check in and checkout. Room was very clean.

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 13, 2020 by Mgmt

Thank you for your wonderful review and your stay with us

5 out of 5
Very easy process and greeting checking in was nice also

Posted by , from Maryland on Jun 27, 2020

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Comment from Hotel Management

Jun 27, 2020 by Mgmt

Thank you for your stay and your review

5 out of 5
Property was very clean, employees were friendly. The free breakfast is very good. There are also two restaurants within walking distance.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Mgmt

Thank you for your stay and your wonderful review. We hope to see you soon

5 out of 5
Very impressed!! Clean, friendly staff, great breakfast! Definitely will stay again. Highly recommend for the price and location.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by Mgmt

Thank you for your stay and your wonderful review

4 out of 5
It's an older property, but very clean and well maintained. The complimentary breakfast was also outstanding, as it has fresh-made pancakes (from some kind of machine), cheese omelets, turkey sausage, bacon, and the usual cereals, breads, etc. The room was very clean and had nice soap, shampoo, shower gel, etc. I would stay there again.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 6, 2019 by Mgmt

Thank you for your stay and your generous review. We are glad to see you had enjoyed our pancakes and other breakfast items. We look forward to your return stay with us.

3 out of 5
Room smelled and air conditioner needs work as it had a loud creaking sound every time it stopped.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 26, 2019 by Mgmt

Thank you for your stay and we will investigate on the smell and ac unit

5 out of 5
Clean, quiet, spacious room, convenient, will stay again.

Posted by on May 6, 2019

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Comment from Hotel Management

May 14, 2019 by Mgmt

Thank you for your stay and your review. We hope to see you soon

4 out of 5

As expected

Nice amenities, nice staff cleaned remote controls! Typical holiday inn

Posted by on Dec 4, 2017

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Comment from Hotel Management

Dec 6, 2017 by Mgmt

Thank you for your review.

3 out of 5

Review

Very friendly staff; close to airport; room was a bit outdated but very clean

Posted by on Jul 24, 2017

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Comment from Hotel Management

Jul 27, 2017 by Hotel Mgmt

Thank you for your great review.

5 out of 5

Overnight @ CLE

The staff was great. We had a short overnight between flights. They provided transportation to & from airport & a sports bar to dinner. Great service!

Posted by , from Walnutport, Pa on Jan 25, 2016

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Comment from Hotel Management

Oct 22, 2016 by Management

Thank you for Staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.

About the Holiday Inn Express Cleveland Airport - Brookpark

Location 16330 Snow Rd, Brook Park, OH 44142

Renovations + Closures

The following facilities or services will be unavailable from June 9 2020 to December 31 2020 (dates subject to change):

  • Breakfast
  • Dining venue(s)
  • Shuttle services
  • Swimming pool

Property Features

WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. There are 3 meeting rooms available. An area shuttle within 1.00 miles and a roundtrip airport shuttle (available on request) are free. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Cleveland Airport - Brookpark. Free self parking is available. This Brook Park hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 768 sq ft of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Hopkins Intl. Airport (CLE) (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 1.00 miles
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Cleveland Airport - Brookpark offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. This Brook Park hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 5 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Holiday Inn Express Cleveland Airport - Brookpark offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Cleveland Airport - Brookpark.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.