Skip to main content
Beginning of main content

Enter dates to see availability

"The hotel looked like it was newly renovated. The towels smelt like they had just came out of the dryer. It was a great smell. " More

By a verified traveler on Mon 26 Nov 2018

Hotel Description

Hotel near Cuyahoga Valley National Park in Independence

Heart of Independence

Stay at this Independence hotel and you'll be within 2 miles (3 km) of Cuyahoga Valley National Park and 6 miles (10 km) of Bedford Reservation. Progressive Field and Rocket Mortgage FieldHouse are within 9 miles (15 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A computer station, dry cleaning, and free newspapers are also on offer.

Free WiFi, Smart TVs

Boasting comforts like premium bedding and pillow menus, the 89 guestrooms also offer free WiFi and Smart TVs with digital channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$67* Per night/room Aug 16 - Aug 17

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn

Everyone (9) Couples (1) Family (2)
2 out of 5
The main door was a struggle to open and close. The bathroom fan was extremely noisy. The shower curtain rod was falling down. Missing bulb. Room was clean and the hotel was quiet.

Posted by on Jul 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 9, 2021 by Vanetta GM

We are very sorry we did not meet all your expectations and will bring these issues to the attention of our maintenance staff. Thank you for taking the time to review our hotel. stay safe and have a great day

5 out of 5
Staff

Posted by on Jun 22, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2021 by Vanetta GM

Thank you for taking the time to evaluate our hotel and for your generous score. Stay safe and have a great day

5 out of 5

Posted by on May 30, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 9, 2021 by Vanetta GM

Thank you for taking the time to evaluate our hotel and for your generous score... Stay safe and have a great day.

4 out of 5

Posted by on Feb 29, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 2, 2020 by Vanetta

We appreciate your patronage and for your taking the time to review our hotel. My staff and I look forward to a future visit. Have a great day.

2 out of 5
The door to the room was difficult to lock. The door is unevenly hung.. The crack at the top was wider than the crack at the bottom.

Posted by on Sep 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2019 by Vanetta at Comfort

Thank you for your review of our hotel. Your comments are very important to us and are being brought to the attention of our maintenance department

2 out of 5
Very poor condition. Had to move rooms .bad towel service.

Posted by on Aug 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 21, 2019 by Vanetta at Comfort

We are very sorry that we did not meet your expectations and thank you for taking the time to review our property. aHave a great day.

2 out of 5
The room had a sofa with horrible stains. The bathroom had toilet paper in the toilet. You couldn't even see in the bathroom mirror. I had to clean it myself. The headboard was dirty. If it wasn't for having others with me who were staying here as well I would have got my money back and gone somewhere else.

Posted by on Aug 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 21, 2019 by Vanetta at Comfort

We apologize for not meeting your expectations. Thank you for taking the time to review our hotel. Your issues have been shared with our housekeeping supervisor. Have a great day.

4 out of 5

Posted by on May 27, 2019

Was this review helpful to you?
Comment from Hotel Management

May 28, 2019 by Vanetta at Comfort

Thank you for taking your time to review our Comfort Inn hotel. Have a great day.

4 out of 5
The hotel looked like it was newly renovated. The towels smelt like they had just came out of the dryer. It was a great smell.

Posted by , from Robesonia PA on Nov 26, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 29, 2018 by Vanetta at Comfort

Your positive comments are greatly appreciated

5 out of 5

Clean, comfortable, convenient

Nearly perfect, typical tiny things not right. But we were very comfortable and the room was quite clean. Breakfast was just right too.

Posted by on Oct 9, 2016

Was this review helpful to you?

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Comfort Inn also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. A complete renovation of Comfort Inn was completed in May 2016. This Independence hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (20 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn offers 89 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Independence
  • Comfort Inn Independence
  • Comfort Inn Hotel
  • Comfort Inn Independence
  • Comfort Inn Hotel Independence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Cleveland-Hotels-Comfort-Inn.h20705-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cleveland-Hotels-Comfort-Inn.h20705-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Cleveland-Hotels-Comfort-Inn.h20705-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.