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Hampton Inn & Suites Cleveland/Independence

3-star property
6020 Jefferson Dr, Independence, OH 1-855-201-7819

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3.9 out of 5
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See all 22 Travelocity Reviews

"I killed a couple of centipedes in my room, so I can only assume that there were more hiding somewhere. Tried not to think about it when I went to be ... " More

By a verified traveler on Mon 30 Dec 2019

Points Of Interest

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Hotel Description

3-star hotel near Cuyahoga Valley National Park

Close to airport

Within 9 miles (15 km) of this hotel, you'll find Christmas Story House and Cleveland Metroparks Zoo. Also within 9 miles (15 km) are Progressive Field and Rocket Mortgage FieldHouse.

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. There's a seasonal outdoor pool on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 115 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Refrigerators, coffee/tea makers, and free newspapers are also available.

Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (Shower Only, Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn & Suites Cleveland/Independence ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Cleveland/Independence

Everyone (12) Couples (3) Family (7)
4 out of 5

Posted by on Sep 29, 2020

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2 out of 5
The bathroom had black stuff around the tub there was some food in the carpet in the room

Posted by on Jul 28, 2020

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3 out of 5
I killed a couple of centipedes in my room, so I can only assume that there were more hiding somewhere. Tried not to think about it when I went to bed. Ick.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 15, 2020 by Hampton

So sorry for the inconvenience that you experienced, our goal is to make sure that our guests are completely satisfied. We will address this issue.

5 out of 5
Very nice as soon as you walk in the door. The staff was very helpful and polite. Had a homey feel to it.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 15, 2019 by Michelle

Thank you for choosing to stay with us and we look forward to seeing you again!

5 out of 5
Nice room. Polite staff. Close enough to the venue but far enough from the hustle and bustle. Would definitely use again.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Dana

Thank you for taking the time to offer us your feedback. We appreciate your completion of our survey, our goal is to make sure that our guests are our top priority. Our Friendly Guest Services Agents are always ready to serve. Thank you again for making Hampton Inn & Suites by Hilton your hotel choice of stay.

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Nov 1, 2019 by Dana

Thank you for taking the time to offer us your feedback. We appreciate your completion of our survey, our goal is to make sure that our guests are our top priority. Our Friendly Guest Services Agents are always ready to serve. Thank you again for making Hampton Inn & Suites by Hilton your hotel choice of stay.

2 out of 5
The bathrooms don’t have fans which is terrible after a shower. The bathtub stopper didn’t work for my daughter to take a bath. Also the faucet was pulling out of the wall. The power button on remote didn’t work so you had to unplug tv to turn it off. The 24 hr coffee bar ran out of coffee and that was the worst breakfast I’ve ever had at a hotel. Probably only good thing was the location.

Posted by on Jun 28, 2019

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5 out of 5

Posted by on Jun 12, 2019

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4 out of 5

Posted by on Jun 8, 2019

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4 out of 5

Posted by on Jun 4, 2019

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About the Hampton Inn & Suites Cleveland/Independence

Location 6020 Jefferson Dr, Independence, OH 44131

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Hampton Inn & Suites Cleveland/Independence also features a seasonal outdoor pool, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Hampton Inn & Suites Cleveland/Independence was completed in 2016. This 3-star Independence hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hopkins Intl. Airport (CLE) (20.2 km / 12.6 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Cleveland/Independence offers 115 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 21
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • Hampton Inn Cleveland-Independence
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  • Hampton Inn & Suites Cleveland/Independence Independence
  • Hampton Inn & Suites Cleveland/Independence Hotel Independence

You should know

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.