Within 3 miles (5 km) of this Independence hotel, you'll find Cuyahoga Valley National Park and Topgolf. Also, Cuyahoga River is within 3 miles (5 km) and Cleveland Clinic is within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.
Sep 3, 2023 by Hotel Management
Dear Cameron, Thank you for your feedback. We aim to provide exceptional service to all our guests; therefore, we apologize for falling short of your expectations. Also, we understand your disappointment with our deposit policy. We prioritize transparency by listing all charges on every booking source so our guests can make informed decisions. We regret if this was not adequately communicated to you. We will address your concerns with our team. In the meantime, if you have any further questions or concerns, please do not hesitate to reach out to us directly at the hotel. We look forward to hearing from you.Sincerely,Hotel Management
Aug 29, 2023 by Hotel Management
Dear Shrikant, Thank you for taking the time to review your stay with us. We are disappointed to hear about the concerns with the smell and will address this immediately. We sincerely apologize for the issues with the tub in your suite. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve.Sincerely,Hotel Management
Sep 9, 2023 by Hotel Management
Thank you for leaving a review. We appreciate your business and for your feedback. We hope to see you again soon.
Aug 9, 2023 by ESAP Cleveland Independence
Thank you for choosing Extended Stay America
Jul 15, 2023 by Extended Stay Management
Thank you for posting a review. We will share your comments with the maintenance and food and beverage staff. We apologize we did not meet your expectations. We will use your feedback to enhance the guest experience. We hope you will give us another chance to deliver excellent service and share that we have a great product! We look forward to hosting you again in the future.
Jun 1, 2023 by Hotel Management
Dear Samantha, Welcome back! We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to welcome you back in the future. Sincerely,Hotel Management
May 21, 2023 by Hotel Management
Dear Carol, Thank you for staying with us at Extended Stay America. We loved knowing how pleased you were with our location and appreciated the easy access to Walgreens, Arby's, and many more shops. It's great you liked your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We enjoyed hosting your visit; we look forward to seeing you soon.Sincerely,Hotel Management
Apr 27, 2023 by Kanga
Thank you for staying with us and for taking the time to complete an online review. I am glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!
Apr 18, 2023 by Hotel Management
Dear Richard, Thank you for choosing Extended Stay America for your recent accommodations. It's a joy to learn that you enjoyed your stay and found our staff friendly and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with the team to let them know their efforts are appreciated. Thank you for your patience and understanding regarding the temporary issue with the key card. Your concern has been shared with our team to prevent such situations. We hope to have the pleasure of welcoming you again whenever your travels bring you to Cleveland.Sincerely,Hotel Management
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Premier Suites - Cleveland - Independence. Self parking is free. This Independence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.