4.1 out of 5

" I've stayed twice at the Holiday Inn on Cumberland Avenue by O'Hare--both times after an international flight from UK where I could not book a re ... " More

By a verified traveler on Mon 17 Jul 2017

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Hotel Description

At Holiday Inn O'Hare you'll be 3.8 km (2.4 mi) from Rivers Casino and 4.1 km (2.5 mi) from Donald E. Stephens Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 245 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, sofa beds, and sitting areas. Refrigerators, microwaves, and room service make in-room dining convenient. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include free toiletries. Coffee/tea makers, free newspapers, and free local calls are also available.

The restaurant, Bar Louie O Hare, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. 5259 square feet (489 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available. There's also extended parking, along with the convenience of a free airport shuttle.

Attractions within a 30-minute drive of this 3-star Chicago hotel include University of Illinois Chicago and Wrigley Field.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$82 per night

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking (LEISURE)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Bathtub (MOBILITY)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn O'Hare ratings based on 56 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Great beds and more--a few drawbacks

Pros: See above
Cons: See above---find an alternative to having breakfast in the Louie bar.
Location: See above Great shuttle to/from O'Hare
I've stayed twice at the Holiday Inn on Cumberland Avenue by O'Hare--both times after an international flight from UK where I could not book a reasonably priced commuter flight to Ohio on the same day I had great deals coming from Edinburgh, Scotland via Dublin. Three things I like best about this Holiday Inn are 1) convenient shuttle service from O'Hare every half hour and 2) amazingly comfortable beds with fluffy pillows 3) lots of nice towels. Oh yes, the room and bathroom are spotlessly clean. The only part of my stay that didn't seem positive to me was having the breakfast at the Louie bar. I was put off last year by the atmosphere and didn't eat but this year my flight wasn't until 11:40 so I needed breakfast. True, the food was fine, but eating breakfast at 6 a.m. with the bar, dominating a room flanked multiple large TV screens with jazz playing robustly is uncomfortable for me. I like bars and jazz--in the evening. I wish this Holiday Inn would offer something different for breakfast.

Posted by , from Ada, Ohio on Jul 17, 2017

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Comment from Hotel Management

Jul 23, 2017 by HotelStaff

Here at Holiday Inn Ohare we truely appreciate your feedback. We are glad you enjoyed your stay and we are hoping you will be back shortly. We will look into the breakfast options more carefully.

5 out of 5

Vacation and shopping trip.

Pros: Convenient location just off the interstate.
Cons: Bar Louie wasn't very good. Food was cold when it hit the table and the chips were burnt.
Location: Not much to do close by but the train station is very close.
Location was excellent! Just a short walk to the train station. Hotel staff were all very helpful.

Posted by , from Kentucky on Jun 11, 2017

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1 out of 5

Worst hotel experience of my life

Very poor experience & we will never stay here again. Room felt dirty. The walls were paper thin and the couple next door fought from 2 am to 5 am. We were afraid to do anything because the man was very intoxicated and we were afraid of any repercussions. Hotel staff never asked about our experience. We only stayed here because of the shuttle service to the airport. The return shuttle never arrived at the time specified. 30 minutes later they finally came. Not a pleasant experience when you have small children. AVOID AT ALL COSTS!

Posted by , from IA on May 6, 2017

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4 out of 5

Fine lodging near O'Hare

Pros: Staff, beds, blue line CTA stop, free parking.
Cons: Condition of the building.
Location: Subway into the city, not much else.
I wanted to clarify a few things that I read in other reviews: 1. The only pool at the hotel is an outdoor pool. For most months it will not be available. 2. The blue line is across the street from the hotel. The street is a busy one but there are crosswalks. We did not find it difficult to get to. 3. The hotel is undergoing rennovations and the lobby looked that way. The rennovations did not inconvenience us at all. 4. The parking was free. We arrived before check-in and left late in the day after check out. They did not charge us extra to leave our car there for those extra hours. 5. We made reservations that included breakfast. You can either order off the menu or eat at the breakfast buffet. Be prepared to leave a tip however. 6. The room seemed clean. The bed, bedding, and pillows were quite comfortable. There was a hole over our shower, however. 7. The airplanes fly right next to the hotel. You can certainly hear them but I did not find the sound to be excessive. 8. The staff was wonderful and helpful. No complaints.

Posted by , from Grand Rapids, MI on Apr 9, 2017

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5 out of 5
Location: the location was perfect for us - close to O'Hare, Edison Park, Norwood Park, Park Ridge. There are great places to eat etc in all of them.
The rooms were clean. The staff was great. We went to the bar one night and ate breakfast there 2 mornings. Everyone was great.

Posted by on Apr 7, 2017

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4 out of 5

Close to airport.

The hotel is just minutes away from Ohare and the room was very clean.

Posted by on Dec 12, 2016

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4 out of 5

Easy access to O'hare

Pros: Location, shuttle bus
Cons: breakfast?
Location: Nothing here, but close to the blue line to take into the city.
Getting there by the blue line is a little more difficult than a map view indicates. You have to cross a street without a crosswalk next to a highway and go off the sidewalk for a bit. But once you're there, the free shuttle (runs 24 hours) to the airport saves you from the trek with the bags back to the blue line.

Posted by on Aug 19, 2016

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5 out of 5

Nice hotel!

We had a great time! Great value! Awesome location! Bed was comfortable. I would stay again!

Posted by , from Grand Blanc, MI on Sep 23, 2015

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4 out of 5

Shuttles to Airport

Room was descent size, clean, close to airport, and ran shuttles 24 hours a day. They did offer a pool although I personally didnt have the opportunity to utilize it. Hotel Staff was helpful, and we didnt have any problems.

Posted by , from Chicago O Hare on Jul 5, 2015

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4 out of 5

Close to O'Hare and CTA blue line

Location: Close to CTA blue line which connect downtown Chicago and airport conveniently.
A decent place for a business trip if you don't mind taking a long train to the city.

Posted by on Feb 5, 2015

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Property Features

Holiday Inn O'Hare offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 5259 square feet (489 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn O'Hare. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.

  • 245 guestrooms or units
  • 11 levels
  • 5259 sq ft of conference space
  • 489 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (7.9 km / 4.9 mi)
  • Train station: River Grove Station (5.6 km / 3.5 mi)
  • Metro station: Cumberland Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn O'Hare offers 245 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Bar Louie O Hare - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

The hotel has a fitness room with cardiovascular equipment. Complimentary passes are available to a health club across the street from the hotel, with an indoor running track, and a spa. The Des Plaines River is about one mile west of the hotel and offers fishing and canoeing opportunities. The White Pines public golf course is about nine miles west of the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn
  • Holiday Inn Hotel O'Hare
  • Holiday Inn O'Hare
  • O'Hare Holiday Inn
  • Holiday Inn O'Hare Hotel Chicago
  • Holiday Inn O'Hare Hotel
  • Holiday Inn O'Hare Chicago
  • Holiday Inn Chicago o`Hare Hotel Chicago

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.