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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

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Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

A resort pool with a view of the ocean, surrounded by palm trees and lounge chairs.
Property video
A spacious lobby with a central water feature, glass railings, and a modern architectural design.
A beach pathway leading to the ocean with palm trees and a wooden railing.
A wooden pathway leading to a beach with palm trees and a clear view of the ocean.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
CARR.FED 307 CANCUN-TULUM MZA. 03, LT 101-19, SMZA. 31, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪20 min drive‬
  • Place, Puerto Morelos Town Square
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean View

A modern hotel room with two beds, a dining area, and a balcony with a view.

Luxury Junior Suite Ocean View

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

A hotel room with two beds, a balcony, and a view of the ocean.

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 3800 sq ft
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view.

Luxury Presidential Two Bedroom Suite Ocean View

  • Ocean view
  • 1851 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

A modern hotel room with a large bed, a sofa, a bench, a ceiling fan, and a view of palm trees.

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

A balcony with a view of a swimming pool and resort buildings.

Luxury Suite Ocean View with Terrace Jacuzzi

7.4 out of 10
Good
(37 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View

A modern living room with a dining area, a sofa, a coffee table, and a TV.

Luxury Presidential One Bedroom Suite Ocean View

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out Diamond Club

A modern hotel room with a large bed, a bench, a ceiling fan, and a view of the pool area.

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out DC

A swimming pool with lounge chairs and a view of a water slide and palm trees.

Luxury Presidential Two Bedroom Suite Swim Out DC

10.0 out of 10
Exceptional
(1 review)
  • 1851 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

A pool area with two lounge chairs, a table, and a ceiling fan.

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(63 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite with Terrace Jacuzzi

A modern hotel room with a large bed, a desk, a sofa, and a balcony with a view of trees.

Luxury Suite with Terrace Jacuzzi

7.6 out of 10
Good
(53 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

A pool table with a clear view of the ocean, a sofa, and a lamp in a modern living area.

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 3207 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

A modern hotel room with a large bed, a sofa, a bench, a ceiling fan, and a view of palm trees.

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

  • Ocean view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

A modern hotel room with two beds, a desk, a chair, and a TV.

Luxury Junior Suite

7.6 out of 10
Good
(121 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

A poolside area with two lounge chairs, a small table, and a view of a bathroom with a shower and a ceiling fan.

Luxury Junior Suite Swim Out Diamond Club

7.0 out of 10
Good
(24 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out

A pool area with lounge chairs, a small table, and palm trees.

Luxury Presidential One Bedroom Suite Swim Out

8.0 out of 10
Very good
(3 reviews)
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out

A modern hotel room with a dining area, a sofa, a TV, and a large wooden door.

Luxury Presidential Two Bedroom Suite Swim Out

  • 1851 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

A modern hotel room with a large bed, a bench, a nightstand, a ceiling fan, and a decorative wall panel.

Luxury Family Suite Ocean View Diamond Club

  • Ocean view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

A modern hotel room with two beds, a sofa, a coffee table, and a TV.

Luxury Junior Suite Ocean View Diamond Club

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

A modern hotel room with two beds, a balcony, and a view of palm trees.

Luxury Presidential One Bedroom Suite Diamond Club

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

A modern hotel room with two beds, a dining area, and a balcony with a view.

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

8.0 out of 10
Very good
(16 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View

A modern hotel room with a sofa, a small table, a bed with a view to the balcony, and a TV.

Luxury Family Suite Ocean View

7.2 out of 10
Good
(27 reviews)
  • Ocean view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view.

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1851 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Puerto Morelos

Seaside stay .Stay at this Puerto Morelos property and you'll be within 9 miles (15 km) of El Tinto Golf Course and 16 miles (25 km) of Puerto Morelos Town Square.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 6 min walk - 0.4 miles
  • El Tinto Golf Course - 14 min drive - 8.1 miles
  • Puerto Morelos Beach - 20 min drive - 11.1 miles
  • Ojo de Agua Beach - 24 min drive - 13.3 miles
  • Puerto Morelos Town Square - 25 min drive - 13.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪the cave - ‬19 min walk
  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Diamond Club Lounge - ‬16 min walk
  • ‪Boulangerie - ‬16 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

4.5-star luxury property near Moon Palace Golf Club
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated, you'll find a full-service spa, a complimentary water park, and 8 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars, and 3 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A casino, a children's pool, and a nightclub are also featured at the luxury Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 833 guestrooms or units
  • 4 levels
  • 9 dining venues
  • 4 bars on the beach
  • 2 bars by the pool
  • 3 swim-up bars
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2014
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated offers 833 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations are furnished with double sofa beds. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 3 swim-up bars
  • 4 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 12 slot machines
  • 3 outdoor tennis courts
  • 8 gaming tables
  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Fishing
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Water skiing
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 49-inch plasma TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night
  • Sanitation services: MXN 85.40 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun

Royalton Riviera

Royalton Riviera Cancun All Inclusive Puerto Morelos

Royalton Riviera Hotel

Royalton Riviera Hotel Cancun

Royalton Riviera Cancun Resort All Inclusive Puerto Morelos

Royalton Riviera Cancun Puerto Morelos

Royalton Riviera Cancun Inclu

Royalton Riviera Cancun Resort Spa All Inclusive

Frequently asked questions

How close is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated to the airport?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated is 10.2 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated on Sep 16, 2026 start from $289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated have an airport shuttle?

Airport shuttle services are not available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated.

How close is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated to the beach?

This property is 11.6 mi (21-min drive) from Puerto Morelos Beach and 14.8 mi (21-min drive) from Delfines Beach. Don't forget your sunscreen!

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated offer free breakfast?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated?

During your stay you can enjoy the onsite casino, featuring 12 slot machines and 8 gaming tables.

What time is check-in at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated?

This property offers free self parking.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated have a pool?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated features 8 outdoor pools and a children's pool.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated have a restaurant?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated is home to Gourmet Marche, which features international cuisine.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated have a spa?

This property has a spa, which features massages, reflexology, and body wraps.

How close is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated to downtown Puerto Morelos?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated is 7.1 mi away from Puerto Morelos.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 229 out of 434 reviews
Rating 8 - Good. 80 out of 434 reviews
Rating 6 - Okay. 55 out of 434 reviews
Rating 4 - Poor. 31 out of 434 reviews
Rating 2 - Terrible. 39 out of 434 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good they give you credit to go towards your stay
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kendall Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good buffet for an all inclusive, pool chairs were not super busy
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great people that work there
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Ashley Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so beautiful, clean, staff was 10/10 and food was absolutely delicious everywhere!!!!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend, great for kids and adults. Awesome nightly shows.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, excellent restaurants, very nice pool area with lots of seating
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness
Beautiful location, very clean, food is amazing and the staff were fantastic!!
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Lucrecie Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort.. friendly staff… seen better nighty entertainment - they need a stage- very hard to see, too crowded with people standing up so could not enjoy anything, food was good.. entertainment in the pool area was good
Stayed 5 nights in May 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff was excellent. The room was gorgeous. Only downfall: a strong scent as you enter the main buffet. Quite overwhelming at first.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Dianela geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with friendly staff. A very nice gym with plenty bars and pools to relax. There is plenty sun to go around and there are plenty places to eat. Just book in advanced! Would recommend to go again :).
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! À la cart restaurants were ok as well as the buffet. Stayed in the swim out room, would definitely recommend.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff everyone was extremely friendly and helpful. Some minor surface stuff but nothing to major we had the swim out room and it was everything we wanted.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Tatiyana

Disliked: Staff & service, amenities
This is a terrible resort with terrible customer service. We will never stay at any Royalton property again.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The property was great and food was good. However some of the staff was a bit rude and not attentive.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

J Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet has a wide range of cuisine types and foods to offer...something for everyone.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Andrea

Liked: Property conditions & facilities
Food was very good.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing, overall great experience!
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice family hotel, lots of food choices, staff working in food truck should be more welcoming and should be two people working to avoid long lines. Check in service should be better managed
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, you cannot go wrong. The rooms are crazy for the price. The food is good, we could have eaten at the buffet for a whole month and never get bored. Lots of canadians so if ur canadian you will have alot of friends.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property, its fine. Got a luxury presidential suite, and extra room made a big difference for us.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was courteous and the rooms were spotless
Stayed 7 nights in Feb 2026

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