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"The person behind the desk was very pleasant and helpful and even loaned me an adaptor for my iphone so that I could charge it. The overall appearanc ... " More

By a verified traveler on Fri 14 Oct 2022

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Hotel Description

Hotel near University At Buffalo - North Campus in Amherst

City center stay

You'll be within half a mile (1 km) of University At Buffalo - North Campus and 12 miles (20 km) of Sahlen Field. Canalside and Buffalo and Erie County Naval and Military Park are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$65* Per night/room Dec 4 - Dec 5

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn University ratings based on 22 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn University

Everyone (12) Family (4)
4 out of 5
The person behind the desk was very pleasant and helpful and even loaned me an adaptor for my iphone so that I could charge it. The overall appearance of the hotel was tired. The floor of the elevator was very dirty. The room I had was clean but, again, tired. So the hotel gave the impression of being very old and not maintained as well as it could be. I'd stay there again but I don't know that it would be my first choice.

Posted by , from WESTFIELD on Oct 14, 2022

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Comment from Hotel Management

Oct 15, 2022 by Hotel Manager

Dear ELAINE,Thank you for your review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we're doing well and when we aren't so we can get better. We look forward to hosting you again very soon! Sincerely, Hotel Manager

4 out of 5

Posted by on May 18, 2022

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3 out of 5
The last time I was there my room had microwave and this time not.

Posted by on Jan 30, 2022

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Comment from Hotel Management

Jan 31, 2022 by Hotel Manager.

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn‘t live up to our usual standards. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience. Sincerely, Hotel Manager.

4 out of 5
Our stay was very pleasant. The room was quiet and dark, and the beds were very comfortable. The staff at the front desk was patient with my mom when she was having trouble remembering her PIN.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 27, 2021 by Comfort Inn University

We're glad to hear you enjoyed your stay with us.

3 out of 5

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jul 6, 2021 by Comfort Inn University

Thank you for staying with us.

2 out of 5
Had to change the room within 1st hour of arrival due to numerous ants in the room. The second room was ok at best. Found out hair dryer not working at 11pm, only two workable electrical outlets to share and no house keeping room cleaning with 2 night stay, All around, worst hotel/motel experience in the last 30 years of travel. Lastly, rooms cost $170 per night, 2X.

Posted by on May 17, 2021

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Comment from Hotel Management

May 21, 2021 by Comfort Inn University

On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 26, 2019 by Susan Carlin

Thank you for staying with us, we appreciate your business!

3 out of 5
Staff friendly, no waiting to check in. Rooms musty and loud.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 2, 2019 by Susan

Thank you for staying with us, we appreciate your business.

4 out of 5

Posted by on May 3, 2019

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Comment from Hotel Management

May 7, 2019 by noel

Thank you

5 out of 5

Posted by on Nov 10, 2018

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Comment from Hotel Management

Nov 12, 2018 by Susan Carlin, General Manager

Thank you for staying with us, we are happy to hear we earned your 5 star rating!

About the Comfort Inn University

Location 1 Flint Rd, Amherst, NY 14226

Property Features

Comfort Inn University offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 432 square feet (40 square meters) and includes conference space. The business-friendly Comfort Inn University also features a picnic area, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This Amherst hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • 432 sq ft of conference space
  • 40 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn University offers 102 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Amherst hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 per room
  • An off-leash area is available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A valid credit card is required at check-in for incidentals and damages, otherwise a USD 250 cash deposit per room, per stay will be collected.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Mobile payments
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn University
  • Comfort Inn University Amherst
  • Comfort Inn University Motel
  • Comfort Inn University Motel Amherst
  • University Comfort Inn
  • Comfort Inn University Hotel Amherst
  • Comfort Inn University Hotel
  • Comfort Inn Amherst
  • Amherst Comfort Inn
  • Comfort Inn University Hotel
  • Comfort Inn University Amherst
  • Comfort Inn University Hotel Amherst

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.