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4.1 out of 5

"Check in was supposed to be at 3pm didn't get in room until after 4pm " More

By a verified traveler on Sun 27 Dec 2020

Hotel Description

Hotel near Boone Mall in Boone

In Boone

You'll find Boone Mall and Appalachian State University within 2 miles (3 km) of this hotel. Also, Kidd Brewer Stadium is within 3 miles (5 km) and Tweetsie Railroad is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and onsite conference space. There's an outdoor pool on site, and laundry facilities and free newspapers are also offered.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 129 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free newspapers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Jun 23 - Jun 24

Room Selected at Check-In, 1 King or 2 Double Beds

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Boone, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Boone, an IHG Hotel

Everyone (4) Couples (1) Family (4)
3 out of 5
Check in was supposed to be at 3pm didn't get in room until after 4pm

Posted by , from Kernersville, N.C. on Dec 27, 2020

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Comment from Hotel Management

Dec 28, 2020 by Stephanie

Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. We look forward to seeing you again soon when you are back in Boone NC.

4 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 25, 2020 by Margaret, GM

Thank you.

5 out of 5

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 25, 2020 by Margaret, GM

Thank you!

4 out of 5
The internet did not work at all in the business center.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 30, 2020 by Margaret Roy, GM

Thank you for your feedback. We are working on solving that issue. I apologize for any inconvenience it caused you.

3 out of 5
Furniture in the room was a bit worn/old. Room could use updating.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by Margaret Roy, General Manager

We will be upgrading the property in the next year or so. Please come visit again and see our changes!

3 out of 5
1-we paid $10 extra for a balcony room It was not 1st floor "balcony" view of the parking lot Porch maybe? 2-there are vent holes in the bathroom but no switch to turn the vent On, so the mirrors stay foggy 3-mold! In the bathroom and the hallway. Not ok For the price of the room, it shouldve been much better 4-they wouldnt print a receipt for us when we left Told us to contact our 3rd party to get one Would not stay again! Very noisy! Told us we were getting a balcony...it was on the first floor facing the parking lot! Had to pay extra for it!

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 29, 2019 by Margaret Roy, GM

Thank you for your feedback. You are correct, a better term for the first floor rooms would be "patio". I will look into changing that. The bathroom venting is on a draw system and is constantly removing steam from the bathrooms. It is not the most efficient system, I agree, but was installed at the time the building was built. We are looking at a replacement system at the time of our full renovation. We are obligated by our contract terms with Expedia to not provide guests with receipts from the property. Expedia retains the right to provide receipts to guests booking thru their systems. I am sorry if you felt that we were just being difficult, that was not the case.

5 out of 5
The staff was great! My room was clean! I needed a different room and they made that change without any issues.

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by Margaret Roy, General Manager

Thank you for staying with us! I hope we get to see you again soon :)

5 out of 5

Well located on our route. Great!

Excellent lodging for our needs. I think you should be satisfied with that.

Posted by , from s on Nov 3, 2017

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Comment from Hotel Management

Nov 15, 2017 by Margaret Roy, G.M.

We appreciate your high rating and I am glad that you enjoyed your stay with us!

5 out of 5
Great place to stay for a visit to App State and some shopping in Blowing Rock! Very convenient to several restaurants too. Cozy room, comfy beds and a nice hot free breakfast. Would definitely come back!

Posted by on Jul 7, 2017

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Comment from Hotel Management

Jul 10, 2017 by Margaret Roy, General Manager

Thank you for taking the time to let us know we made your visit a great one! We look forward to your return visits :)

4 out of 5

Overall pretty nice hotel

Pros: Free breakfast, Close restaurants, Free Internet
I thought it was a very nice hotel. Really enjoyed the hot breakfast they offered and the beds were very comfortable. The only negtive thing was the fact that it said that it had a hot tub but did not have one. The other thing was that they did not have chairs on the balcony, but overall go experience.

Posted by on Sep 6, 2012

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Comment from Hotel Management

Jul 12, 2015 by Margaret Roy

Thank you for taking the time to share your experience with us.

About the Holiday Inn Express Boone, an IHG Hotel

Location 1943 Blowing Rock Rd, Boone, NC 28607

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Boone, an IHG Hotel. Self parking is free. This Boone hotel is smoke free.

  • 129 guestrooms or units
  • 5 levels
  • 1456 sq ft of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tri-Cities, TN (TRI-Tri-Cities Regional) (114.7 km / 71.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Boone, an IHG Hotel offers 129 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BOONE Holiday Inn Express
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  • Holiday Inn Express Hotel BOONE
  • Holiday Inn Express Boone Hotel
  • Holiday Inn Boone
  • Holiday Inn Express Boone Hotel Boone
  • Holiday Inn Express Boone
  • Holiday Express Boone, An Ihg
  • Holiday Inn Express Boone, an IHG Hotel Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.