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"Free wifi, clean, friendly staff, and located near movie theatre and restaurants. They allow pets so sometimes you'll hear barking in the hall or in ... " More

By a verified traveler on Fri 01 Jan 2016

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Hotel Description

Enjoy the spa at this 3.5-star Asheville hotel

Near the airport

You'll find Biltmore Park Town Square and French Broad River within a 15-minute walk of this Asheville hotel. North Carolina Arboretum and Bent Creek Experimental Forest are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free airport shuttle. Enjoy the gym and perks like free self parking.

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Dec 18 - Dec 19

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Main Street or River View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed Accessible Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Asheville Biltmore Park ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Asheville Biltmore Park

Everyone (7) Family (1)
2 out of 5
The linens where washed in something that broke me and my husband out. I have red raised bumps all over my face. My husband has them on his back.

Posted by on May 24, 2022

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1 out of 5

Posted by on Feb 5, 2022

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5 out of 5

Posted by on Nov 14, 2021

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5 out of 5

Posted by , from Rincon on Sep 22, 2021

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3 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 14, 2021 by Emily McCollin

Thank you for staying with us! We appreciate your feedback.

5 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Hannah Thompson, Marketing & Guest Relations

Anonymous, Thank you for taking the time to review your stay with us. I am glad to see that you found your overall stay to your liking. We hope you'll consider us for your future travels to Asheville! We appreciate your feedback. Safe travels.

3 out of 5

Nice hotel.

Free wifi, clean, friendly staff, and located near movie theatre and restaurants. They allow pets so sometimes you'll hear barking in the hall or in the room next to you. It's also near the freeway - which is a good and bad thing.

Posted by , from p on Jan 1, 2016

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5 out of 5

Wonderful hotel, perfect location

Our stay at the Hilton Biltmore Grand was fabulous - it is nestled in a village of nice restaurants and shops. It's convenient access to the freeway ensures you can get to other areas of Asheville in a matter of minutes . My girls and I will definitely choose this hotel again upon our next visit to Asheville !

Posted by on Nov 16, 2015

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1 out of 5

The Staff needs improvement

Pros: Close restaurants
Cons: staff
We tried booking a room here for our 5th year aniversary and was told they were all booked up. Having worked in the industry some time ago i knew this to be false. I was forced to get a room for two nights even though we didnt stay the second night. As someone who grew up in the area i thought this was just an awful way to do business. We'll do Grove Park next year.

Posted by , from asheville, nc on May 2, 2012

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5 out of 5

Nice Hotel in an Upscale Shopping Area

Pros: Close restaurants, Free Internet
This is a really nice hotel located in the middle of an upscale shopping area. Lots of good restaurants and a movie theater made everything convenient. You walk outside and you're located where there are lots of amenities. The hotel is new and the rooms are great. It is located in the center of things, so that most attractions are minutes away by car. After a day of touring, it was a nice place to come back to, since restaurants where in walking distance. If you had a drink or two or you were tired, you didn't have to drive.

Posted by , from NY, NY on Apr 13, 2011

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About the Hilton Asheville Biltmore Park

Location 43 Town Square Blvd, Asheville, NC 28803

Property Features

Hilton Asheville Biltmore Park offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton Asheville Biltmore Park. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Asheville hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Asheville Biltmore Park offers 165 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 1 PM.

Fork Lore - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
  • Ziplining nearby

Spa Services

Sensibilities Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Asheville Biltmore Park offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 20 per person (approximately)
  • Valet parking fee: USD 12 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore Hilton
  • Hilton Asheville Biltmore Park
  • Hilton Biltmore
  • Hilton Biltmore Hotel
  • Hilton Biltmore Hotel Asheville Park
  • Hilton Asheville Biltmore Park Hotel Asheville
  • Hilton Asheville Biltmore Park Hotel
  • Hilton Biltmore Park Hotel
  • Hilton Biltmore Park
  • Hilton Asheville Biltmore Park Hotel
  • Hilton Asheville Biltmore Park Asheville
  • Hilton Asheville Biltmore Park Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.