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4.0 out of 5

"Free wifi, clean, friendly staff, and located near movie theatre and restaurants. They allow pets so sometimes you'll hear barking in the hall or in ... " More

By a verified traveler on Fri 01 Jan 2016

Hotel Description

3.5-star guestrooms with free WiFi

Near the airport

At this Asheville hotel, you'll be within half a mile (1 km) of Biltmore Park Town Square and 6 miles (10 km) of Asheville Outlets. Bent Creek Experimental Forest and Southridge Shopping Center are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 165 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and free weekday newspapers.

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$135* Per night/room Jan 6 - Jan 7

King Bedroom Suite Whirlpool

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed Accessible Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Bed Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Asheville Biltmore Park ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Asheville Biltmore Park

Everyone (3)
3 out of 5

Nice hotel.

Free wifi, clean, friendly staff, and located near movie theatre and restaurants. They allow pets so sometimes you'll hear barking in the hall or in the room next to you. It's also near the freeway - which is a good and bad thing.

Posted by , from p on Jan 1, 2016

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5 out of 5

Wonderful hotel, perfect location

Our stay at the Hilton Biltmore Grand was fabulous - it is nestled in a village of nice restaurants and shops. It's convenient access to the freeway ensures you can get to other areas of Asheville in a matter of minutes . My girls and I will definitely choose this hotel again upon our next visit to Asheville !

Posted by on Nov 16, 2015

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1 out of 5

The Staff needs improvement

Pros: Close restaurants
Cons: staff
We tried booking a room here for our 5th year aniversary and was told they were all booked up. Having worked in the industry some time ago i knew this to be false. I was forced to get a room for two nights even though we didnt stay the second night. As someone who grew up in the area i thought this was just an awful way to do business. We'll do Grove Park next year.

Posted by , from asheville, nc on May 2, 2012

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5 out of 5

Nice Hotel in an Upscale Shopping Area

Pros: Close restaurants, Free Internet
This is a really nice hotel located in the middle of an upscale shopping area. Lots of good restaurants and a movie theater made everything convenient. You walk outside and you're located where there are lots of amenities. The hotel is new and the rooms are great. It is located in the center of things, so that most attractions are minutes away by car. After a day of touring, it was a nice place to come back to, since restaurants where in walking distance. If you had a drink or two or you were tired, you didn't have to drive.

Posted by , from NY, NY on Apr 13, 2011

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5 out of 5

My experience at this hotel was outstanding!

Pros: Free breakfast, Quiet
From the time we checked in until we checked out, the service at this hotel was excellent. The staff was very courteous and friendly. The room was very nice with all the amenities we wanted. The pool area was very well maintained. Breakfast in the restaurant was outstanding!

Posted by , from Georgetown, KY on Apr 12, 2011

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5 out of 5

Great Hotel in a great location

Pros: Close restaurants, Quiet
We had a perfect stay. Close enough to downtown but out enough to feel like you are in the country. Great restaurants nearby too.

Posted by on Feb 4, 2011

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4 out of 5

Nice but location is a bit far from downtown Asheville

Pros: Quiet
The hotel, being brand new when I visited, was clean and nice. It is located in a new center that has shopping and dining. The one drawback from me is that it was a bit far from downtown, where all the local mom & pop shops tend to be located. So if you don't want to drive you miss out on what I think is really the draw to Asheville--unique, locally-owned shops and restaurants. However, as I was traveling for business, it suited me just fine.

Posted by , from North Carolina on Feb 3, 2011

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1 out of 5


My husband and I booked a room here for a few nights for our 15th anniversary. It was the worst experience that I have ever had and we travel quite a bit. The hotel was very nice, as were the ammenities, but the people were awful! I have never met such rude people and was shocked that people who treated their clients that poorly could hold a customer service position! This just goes to show how much a great staff can make a difference.

Posted by on Oct 27, 2010

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5 out of 5

Hilton Asheville Biltmore Park

We really liked the Hotel which seemed brand new and the junior suite has plenty of living space. My wife liked the color scheme and shops and eateries being so close. It's a good idea to pay more to have a nice room. The entrance fee for the Biltmore Estate was excessive $*but worth seeing.

Posted by on May 21, 2010

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About the Hilton Asheville Biltmore Park

Location 43 Town Square Blvd, Asheville, NC 28803

Renovations + Closures

The property will be renovating from 01 November 2019 to 30 April 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Business center
  • Dining venue
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hilton Asheville Biltmore Park offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a meeting room. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Hilton Asheville Biltmore Park. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Asheville hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Free self parking , Valet parking (surcharge)


  • Airport: Asheville, NC (AVL-Asheville Regional) (6.9 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Asheville Biltmore Park offers 165 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 1 PM.

Roux - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Spa Services

Sensibilities Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • Pets: USD 50 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 75 lbs


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 20 per person (approximately)
  • Valet parking fee: USD 12 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore Hilton
  • Hilton Asheville Biltmore Park
  • Hilton Biltmore
  • Hilton Biltmore Hotel
  • Hilton Biltmore Hotel Asheville Park
  • Hilton Asheville Biltmore Park Hotel Asheville
  • Hilton Asheville Biltmore Park Hotel
  • Hilton Biltmore Park Hotel
  • Hilton Biltmore Park
  • Hilton Asheville Biltmore Park Hotel
  • Hilton Asheville Biltmore Park Asheville
  • Hilton Asheville Biltmore Park Hotel Asheville

You should know

  • Hilton Asheville Biltmore Park offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.